Top 100 Call Center Services

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Top 100 Call Center Services

The Best of April 2024

Outsourced call center services refer to handling incoming and outgoing calls on behalf of businesses to support functions such as customer service, lead generation, and appointment setting. Call center services are crucial to ensuring customers have a positive experience with their business before, during, and after purchasing. 
Jump to Most Reviewed Companies

List of the Best Voice Services Providers on the Market

  • 451
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      4.0
    • $5,000+
    • 2 - 9 employees
    • Athina, Greece
    HelloGTM is a business consulting and sales outsourcing company. Their small team is located in Athina, Greece and Brighton, United Kingdom and focuses on business consulting and sales outsourcing. The firm was founded in 2021.
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    Industries

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  • 452
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India

    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

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    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

  • 453
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • San Francisco, CA

    DataBees is a market research company established in 2017. They are based in San Francisco, California and have a midsize team. The firm offers market research, sales outsourcing, digital strategy, and CRM consulting and SI.

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    Industries

  • 454
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Gdańsk, Poland
    Aplitt sp. Z o.o. Is a Gdańsk, Poland-based software development company. The midsize team provides custom software development, web development, mobile app development, application testing, and more. The company was founded in 1995.
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    Industries

  • 455
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

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    Industries

  • 456
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.6
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Ukrany is an IT outstaffing company based in Kviv, Ukraine. Founded in 2017, they have a team of around 10 employees. Their services mainly include IT staff augmentation and non-voice BPO & back office services for primarily small businesses. 

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    Clients

    • Friend Factory

    Industries

  • 457
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10,000+ employees
    • Mount Olive, NJ

    TMP Direct is a large call center service located in Mount Olive, New Jersey. Launched in 1987, the team provides voice services, IT managed services, HR services, and non-voice bpo/back office services.

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    Industries

  • 458
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

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    Clients

    • DHIRA

    Industries

  • 459
    (4 Reviews) 4.1
    • Timeliness

      4.1
    • Service Excellence

      4.1
    • Value

      3.6
    • Would Recommend

      4.3
    • $1,000+
    • 1,000 - 9,999 employees
    • Pasay City, Philippines

    Infinit-O is an outsourcing firm headquartered in Makati City, Philippines, with other offices in the United States, Australia, and the United Kingdom. Founded in 2005, their team of around 375 specializes in voice and non-voice BPO services, and transcriptions for clients in the medical industry. 

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    Industries

  • 460
    (7 Reviews) 4.1
    • Timeliness

      3.9
    • Service Excellence

      4.1
    • Value

      3.8
    • Would Recommend

      4.2
    • $1,000+
    • 10 - 49 employees
    • Port Washington, NY

    Blue Zebra Appointment Setting is a lead generation agency based in Port Washington, N.Y. Since 1989, their team of fewer than 10 works with clients in different industries like business and financial services and healthcare. 

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    Clients

    • King Plastics

    Industries

  • 461
    (4 Reviews) 4.1
    • Timeliness

      4.1
    • Service Excellence

      4.1
    • Value

      3.8
    • Would Recommend

      3.8
    • $1,000+
    • 250 - 999 employees
    • Clarksville, TN

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

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    Clients

    • Inc. 5000

    Industries

  • 462
    (16 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • München, Germany
    Quadra Digital Solutions is a small social media marketing firm. Established in 2018, the agency is based in München, Germany and Anaheim, California. Their team provides social media marketing, content marketing, email marketing, conversion optimization, and more.
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  • 463
    (6 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.1
    • Would Recommend

      4.3
    • $1,000+
    • 250 - 999 employees
    • Fort Lauderdale, FL

    Talk2Rep is a business process outsourcing company from Fort Lauderdale, Fla. with another office in the Dominican Republic. Established in 2001, they have a team of about 100 that provides both voice and non-voice BPO/back office services.

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    Clients

    • Rosetta Stone

    Industries

  • 464
    (3 Reviews) 4.0
    • Timeliness

      3.7
    • Service Excellence

      4.0
    • Value

      3.7
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

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    Clients

    • DirecTV

    Industries

  • 465
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Denver, CO

    Extended Presence is a sales outsourcing and lead generation company based in Denver. Since 2002, their team of 21 has been specializing in voice services for clients in various industries such as information technology, education, financial services, and others.

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    Clients

    • Oracle

    Industries

  • 466
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      4.0
    • $1,000+
    • 10 - 49 employees
    • United Kingdom

    onebox is a voice services and transportation company based in the United Kingdom. Founded in 2000, their team of 30 serves clients in the real estate and financial services sectors. Services include voice and call center efforts.

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    Industries

  • 467
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Pasadena,

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

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    Clients

    • Ideal Living

    Industries

  • 468
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Sycamore, IL

    Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

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    Clients

    • Petland

    Industries

  • 469
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 250 - 999 employees
    • San Diego, CA

    Based in Tijuana, Mexico and Tijuana, Mexico, Redial BPO Call Center is a midsize non-voice bpo/back office services and answering service company. Their services include non-voice bpo/back office services and voice services.

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    Clients

    • Soaren Management

    Industries

  • 470
    (4 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India
    Captico Consultancy is a small website development company located in Mumbai, India. Established in 2017, the team focuses on web development, mobile app development, and call center services.
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    Industries

  • 471
    (4 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Orlando, FL

    Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.

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    Clients

    • Sidney Woodworker & Lumber

    Industries

  • 472
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • China
    IT strategy consulting company Sunny Information Technology Service (Beijing) Co., Ltd. Was established in 2002. Their midsize team is headquartered in , China. Their services include IT strategy consulting, IT managed services, other IT consulting and SI, and call center services.
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    Industries

  • 473
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Hürth, Germany
    BS International GmbH, an engineering and sales outsourcing company, was launched in 2016. The small Hürth, Germany-based team offers engineering and sales outsourcing.
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  • 474
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Miami, FL
    Founded in 2009, STAFFVIRTUAL is a midsize non-voice bpo/back office services company based in Los Angeles, California. Their services include non-voice bpo/back office services, voice services, HR services, and accounting.
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  • 475
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Ηράκλειο, Greece

    Reload Hotel Sales is a sales & marketing agency based in Heraklion, Greece with no more than 10 employees. Founded in 2018, they offer direct marketing, marketing strategy, and social media marketing solutions for small and mid-market businesses alike.

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    Clients

    • Avra Collection, Crete

    Industries

  • 476
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Saint Paul, MN

    Dialog One is a translation and interpretation services business founded in 2010 and located in St.Paul, Minn. The team of about 15 individuals offers translation and voice services.

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    Clients

    • Normandale Community College
  • 477
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Arlington, VA

    Founded in 2019, Salaria Sales Solutions is a digital strategy company. The midsize team offers digital strategy, content marketing, call center services, and customer service outsourcing. The company is located in Arlington, Virginia.

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    Industries

  • 478
    (4 Reviews) 3.8
    • Timeliness

      3.0
    • Service Excellence

      3.8
    • Value

      3.3
    • Would Recommend

      3.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Sandy, UT

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

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    Industries

  • 479
    (2 Reviews) 3.8
    • Timeliness

      4.0
    • Service Excellence

      3.8
    • Value

      4.3
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Oak Brook, IL

    NCC is a collection agency based in Oak Brook, Ill. and was founded in 1969. Their team of 50 employees specializes in voice services and non-voice BPO. They primarily work with clients in the healthcare and medical industries. 

    Read More

    Industries

  • 480
    (4 Reviews) 3.8
    • Timeliness

      3.9
    • Service Excellence

      3.8
    • Value

      3.3
    • Would Recommend

      4.0
    • $1,000+
    • 10,000+ employees
    • New York, NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

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    Industries

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