Top 100 Phone Answering Services in Europe
The Best of April 2026Looking for a top answering service in Europe?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in Europe. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Europe Answering Services
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1$1,000+1,000 - 9,999 employeesBeograd, SerbiaSupportYourApp is a large Customer Service Outsourcing company. Launched in 2010, the team offers Customer Service Outsourcing, Call Center Services, AI Agents, Back Office Outsourcing, and more. The company is in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina.Read More
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Mastercard Calm Kofax MacPawIndustries
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2$1,000+250 - 999 employeesDnipro, UkraineSimply Contact is a midsize Customer Service Outsourcing company. They offer Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing and were launched in 2013. The agency is based in Warszawa, Poland; Dnipro, Ukraine; Kyiv, Ukraine and Poltava, Ukraine.Read More
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Wizz Air Office of the President of Ukraine Fareportal AirportrIndustries
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3$5,000+1,000 - 9,999 employeesKyiv, UkraineHelpware CX, a Customer Service Outsourcing company, is headquartered in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico. The company provides Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing and has a large team.The company was founded in 2015.Read More
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DoorDashIndustries
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4$1,000+250 - 999 employeesKyiv, UkraineFounded in 2017, LimTC is a midsize Customer Service Outsourcing company located in Kyiv, Ukraine. Their services include Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and HR Outsourcing.Read More
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eKomi LtdIndustries
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5$1,000+250 - 999 employeesBucurești, RomaniaValoris Center is a call center company. Located in București, Romania and Beograd, Serbia, their midsize team offers Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing. The firm was launched in 2006.Read More
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6$1,000+50 - 249 employeesEd, SwedenA-SALES AB, a midsize Sales Outsourcing company, is in Ed, Sweden; Göteborg, Sweden; Sheridan, Wyoming and London, England. They provide Sales Outsourcing, Email Marketing, and Call Center Services and were launched in 2023.Read More
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Svea SolarIndustries
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7Undisclosed1,000 - 9,999 employeesEdinburgh, ScotlandRead More
AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries.
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GPS TechnologiesIndustries
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8Undisclosed10,000+ employeesSkopje, North MacedoniaEmapta is an IT staff augmentation company. Founded in 2010, the company is located in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.Read More
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9$1,000+250 - 999 employeesKyiv, UkraineRead More
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
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10$5,000+250 - 999 employeesIași, RomaniaIntelligentBee is a Customer Service Outsourcing company. Founded in 2010, the midsize firm is headquartered in Iași, Romania. Their team offers Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.Read More
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Sendgrid.comIndustries
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11$1,000+250 - 999 employeesLondon, EnglandTop Customer Service is a Brooklyn, New York-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing, Back Office Outsourcing, and Call Center Services and were launched in 2010.Read More
Clients
Wyze Shippo Duolingo ZocdocIndustries
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12$1,000+50 - 249 employeesSofia, BulgariaMarKam Solutions is a call center company. Their midsize team is in Sofia, Bulgaria and offers Call Center Services, Customer Service Outsourcing, Sales Outsourcing, IT managed services, and more. The agency was established in 2021.Read More
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13$1,000+1,000 - 9,999 employeesLondon, EnglandRead More
Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
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Just ParkIndustries
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14$5,000+50 - 249 employeesL'viv, UkraineRead More
Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.
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15$1,000+50 - 249 employeesZhytomyr, UkraineRead More
DMT Business Development is a Sales Outsourcing company. Founded in 2018, the team offers Sales Outsourcing, Email Marketing, and Call Center Services. Their midsize agency is headquartered in Ottawa, Canada; Zhytomyr, Ukraine; Lublin, Poland and Lublin, Poland.
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CDS Global Cloud Yodeck Productive.io Concordia UniverscityIndustries
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16Undisclosed50 - 249 employeesLondon, EnglandAbacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.Read More
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Hafilat Industry LLCIndustries
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17$50,000+1,000 - 9,999 employeesWarszawa, PolandFlairsTech is a large IT managed services company. Founded in 2018, the team provides IT managed services, Custom Software Development, Application Management & Support, Call Center Services, and more. The company is in Montréal, Canada; Cairo, Egypt; Alexandria, Egypt and Warszawa, Poland.Read More
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18$1,000+50 - 249 employeesCluj-Napoca, RomaniaRead More
FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.
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19$1,000+10 - 49 employeesThatcham , EnglandRead More
Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.
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Knight FrankIndustries
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20$100,000+10,000+ employeesSant Adrià de Besòs, SpainRead More
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. TDCX caters to industries such as digital advertising, social media, e-commerce, FinTech, gaming, HealthTech, media, technology, and travel and hospitality.
Our smart, scalable approach — driven by innovation and operational precision — positions TDCX as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit www.tdcx.com for more info.Industries
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21$1,000+50 - 249 employeesZagreb, CroatiaSignifico is a CRM consulting and SI company. They offer CRM consulting and SI, Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing and were launched in 2007. Their midsize team is Zagreb, Croatia-based.Read More
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McDonald's Croatia Porsche Inter Auto d.o.o PORSCHE CROATIA d.o.o. INA d.d.Industries
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22$1,000+50 - 249 employeesBitola, North MacedoniaRead More
Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.
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Dental PracticesIndustries
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23$5,000+50 - 249 employeesSofia, BulgariaRead More
Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.
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J2 GLobalIndustries
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24$5,000+50 - 249 employeesBeograd, SerbiaCustomer Service Outsourcing company morph is based in Los Angeles, California and Beograd, Serbia. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency was established in 2015.Read More
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Birdy Grey Curateur Ink Innovation Kido CloudIndustries
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25$10,000+50 - 249 employeesStari Bohorodchany, UkraineRead More
GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.
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Byte TechnologiesIndustries
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26$1,000+1,000 - 9,999 employeesLisboa, PortugalEnshored is a large Customer Service Outsourcing company headquartered in Long Beach, California; Pasig, Philippines; Pasig, Philippines and Cebu City, Philippines. Founded in 2014, the team specializes in Customer Service Outsourcing, Content Moderation Services, Call Center Services, Back Office Outsourcing, and more.Read More
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LevelUpIndustries
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27$1,000+50 - 249 employeesKyiv, UkraineRead More
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.
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EcoSoftIndustries
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28Undisclosed1,000 - 9,999 employeesEdinburgh, ScotlandRead More
AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.
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UCLAIndustries
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29$1,000+10 - 49 employeesCountesthorpe, EnglandLocated in Countesthorpe, England, Paragon Sales Solutions is a social media marketing firm. The small team provides Social Media Marketing, Call Center Services, Sales Outsourcing, Other Marketing, and more and was established in 2018.Read More
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App SapiensIndustries
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30$1,000+250 - 999 employeesVarna, BulgariaRead More
Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.
Industries
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