Top 100 Phone Answering Services in Europe

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Top 100 Phone Answering Services in Europe

The Best of December 2025

Looking for a top answering service in Europe?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

Jump to Most Reviewed Companies

List of the Best Europe Answering Services

  • 1
    (73 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Beograd, Serbia

    Founded in 2010, SupportYourApp is a Customer Service Outsourcing company. Their large team is headquartered in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Data Annotation Services.

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    Clients

    Mastercard Calm Kofax MacPaw

    Industries

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  • 2
    (26 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Warszawa, Poland

    Simply Contact is a Warszawa, Poland-based Customer Service Outsourcing company. The midsize agency was established in 2013. Their services include Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.

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    Clients

    Wizz Air Office of the President of Ukraine Fareportal Airportr

    Industries

  • 3
    (46 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Kyiv, Ukraine
    Customer Service Outsourcing company Helpware CX was founded in 2015. Their large team is based in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico and focuses on Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Clients

    DoorDash

    Industries

  • 4
    (40 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Kyiv, Ukraine
    Founded in 2017, LimTC is a midsize Customer Service Outsourcing company located in Kyiv, Ukraine. Their services include Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and HR Outsourcing.
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    Clients

    eKomi Ltd

    Industries

  • 5
    (62 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Ed, Sweden
    A-SALES AB, a midsize Sales Outsourcing company, is in Ed, Sweden; Göteborg, Sweden; Sheridan, Wyoming and London, England. They provide Sales Outsourcing, Email Marketing, and Call Center Services and were launched in 2023.
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    Clients

    Svea Solar

    Industries

  • 6
    (13 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    București, Romania
    Valoris Center is a call center company. Located in București, Romania and Beograd, Serbia, their midsize team offers Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing. The firm was launched in 2006.
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    Industries

  • 7
    (18 Reviews) 4.4

    Timeliness

    3.6

    Service Excellence

    4.4

    Value

    3.6

    Would Recommend

    4.5
    Undisclosed
    1,000 - 9,999 employees
    Edinburgh, Scotland

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

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    Clients

    GPS Technologies

    Industries

  • 8
    (3 Reviews) 4.7

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.7
    Undisclosed
    10,000+ employees
    Skopje, North Macedonia
    Emapta is an IT staff augmentation company. Founded in 2010, the company is located in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.
    Read More

    Industries

  • 9
    (3 Reviews) 4.8

    Timeliness

    4.7

    Service Excellence

    5.0

    Value

    3.8

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

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    Industries

  • 10
    (9 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Iași, Romania
    Located in Iași, Romania, IntelligentBee is a midsize Customer Service Outsourcing company. Launched in 2010, the team provides Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Clients

    Sendgrid.com

    Industries

  • 11
    (9 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sofia, Bulgaria
    MarKam Solutions is a call center company. Their midsize team is in Sofia, Bulgaria and offers Call Center Services, Customer Service Outsourcing, Sales Outsourcing, IT managed services, and more. The agency was established in 2021.
    Read More

    Industries

  • 12
    (4 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    5.0

    Would Recommend

    4.6
    $1,000+
    1,000 - 9,999 employees
    London, England

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

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    Clients

    Just Park

    Industries

  • 13
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

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    Industries

  • 14
    (4 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    London, England
    Abacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.
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    Clients

    Hafilat Industry LLC

    Industries

  • 15
    (79 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Zhytomyr, Ukraine

    DMT Business Development is a Sales Outsourcing company. Founded in 2018, the team offers Sales Outsourcing, Email Marketing, and Call Center Services. Their midsize agency is headquartered in Ottawa, Canada; Zhytomyr, Ukraine; Lublin, Poland and Lublin, Poland.

    Read More

    Clients

    CDS Global Cloud Yodeck Productive.io Concordia Universcity

    Industries

  • 16
    (2 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Thatcham , England

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

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    Clients

    Knight Frank

    Industries

  • 17
    (8 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.7
    $50,000+
    1,000 - 9,999 employees
    Warszawa, Poland
    FlairsTech is a large IT managed services company. Founded in 2018, the team provides IT managed services, Custom Software Development, Application Management & Support, Call Center Services, and more. The company is in Montréal, Canada; Cairo, Egypt; Alexandria, Egypt and Warszawa, Poland.
    Read More

    Industries

  • 18
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Cluj-Napoca, Romania

    FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.

    Read More

    Industries

  • 19
    (12 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $100,000+
    10,000+ employees
    Barcelona, Spain
    TDCX, a Customer Service Outsourcing company, is headquartered in Singapore; Kuala Lumpur, Malaysia; Ratchathewi, Thailand and Pasig, Philippines. The large agency was founded in 1995. Their services include Customer Service Outsourcing, Sales Outsourcing, Business Consulting, and Call Center Services.
    Read More

    Industries

  • 20
    (22 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $5,000+
    50 - 249 employees
    Sofia, Bulgaria

    Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

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    Clients

    J2 GLobal

    Industries

  • 21
    (6 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    4.7
    $1,000+
    50 - 249 employees
    Zagreb, Croatia
    Significo is a CRM consulting and SI company. They offer CRM consulting and SI, Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing and were launched in 2007. Their midsize team is Zagreb, Croatia-based.
    Read More

    Clients

    McDonald's Croatia Porsche Inter Auto d.o.o PORSCHE CROATIA d.o.o. INA d.d.

    Industries

  • 22
    (3 Reviews) 5.0

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Bitola, North Macedonia

    Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.

    Read More

    Clients

    Dental Practices

    Industries

  • 23
    (10 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Beograd, Serbia
    Customer Service Outsourcing company morph is based in Los Angeles, California and Beograd, Serbia. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency was established in 2015.
    Read More

    Clients

    Birdy Grey Curateur Ink Innovation Kido Cloud

    Industries

  • 24
    (9 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    50 - 249 employees
    Stari Bohorodchany, Ukraine

    GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.

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    Clients

    Byte Technologies

    Industries

  • 25
    (11 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Cebu City, Philippines
    Enshored is a large Customer Service Outsourcing company headquartered in Long Beach, California; Pasig, Philippines; Pasig, Philippines and Cebu City, Philippines. Founded in 2014, the team specializes in Customer Service Outsourcing, Content Moderation Services, Call Center Services, Back Office Outsourcing, and more.
    Read More

    Clients

    LevelUp

    Industries

  • 26
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Kyiv, Ukraine

    Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection. 

    Read More

    Clients

    EcoSoft

    Industries

  • 27
    (44 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    10 - 49 employees
    Countesthorpe, England
    Located in Countesthorpe, England, Paragon Sales Solutions is a social media marketing firm. The small team provides Social Media Marketing, Call Center Services, Sales Outsourcing, Other Marketing, and more and was established in 2018.
    Read More

    Clients

    App Sapiens

    Industries

  • 28
    (31 Reviews) 4.6

    Timeliness

    1.6

    Service Excellence

    1.6

    Value

    1.6

    Would Recommend

    4.6
    Undisclosed
    1,000 - 9,999 employees
    Edinburgh, Scotland

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

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    Clients

    UCLA

    Industries

  • 29
    (20 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Varna, Bulgaria

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

    Read More

    Industries

  • 30
    (54 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Moskva, Russia
    Task Virtual is a SEO company. The midsize Kolkata, India-based firm was founded in 2016. Their services include Search Engine Optimization, Back Office Outsourcing, Social Media Marketing, Content Marketing, and more.
    Read More

    Industries

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