Top 100 Call Center Services in the United States

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Top 100 Call Center Services in the United States

The Best of November 2024

Looking for a top voice service and call center company in the United States?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in United States. 

Jump to Most Reviewed Companies

List of the Best United States Voice Services Providers

  • 31
    (6 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $10,000+
    • 1,000 - 9,999 employees
    • Cambridge, MA

    Founded in 2015, Peak Support is a Boston-based business process outsourcing (BPO) provider. Their approximately 250 employees provide both voice services like inbound appointment scheduling and B2C telemarketing. They also provide email- and chat-focused customer support.

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    Clients

    • Ministry of Supply

    Industries

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  • 32
    (26 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Portland, OR

    Prialto is a leading managed staffing and BPO company led by a Wharton MBA and former McKinsey & Co executive. Headquartered in Portland, Oregon, Prialto was launched in 2008 and serves top venture capital, financial services, biotech, insurance, and real estate firms. Prialto's services include managed staffing, seamless back-office function processing, and business automation.

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    Clients

    • Headline

    Industries

  • 33
    (6 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.5
    • Value

      4.1
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • Nashville, TN

    JumpCrew is a midsize advertising company. They focus on advertising, digital strategy, marketing strategy, content marketing, and more and were launched in 2016. The company is based in Nashville, Tennessee.

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    Clients

    • Alibaba

    Industries

  • 34
    (22 Reviews) 4.7
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.7
    • $1,000+
    • 50 - 249 employees
    • Farmington, CT

    Strategic Sales & Marketing (SSM) is a lead generation company based in Farmington, Conn. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts.  Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process." 

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    Clients

    • CT Technology Council

    Industries

  • 35
    (5 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      3.9
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Fairfax Station, VA

    Business consulting company Red2Black Group was established in 2016. The firm offers business consulting, email marketing, CRM consulting and SI, sales outsourcing, and more and has a small team. The firm is in Fairfax Station, Virginia.

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    Industries

  • 36
    (11 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.6
    • Value

      3.4
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Evanston, IL

    Founded in 2004, Acquirent is a telephone answering service. The small Evanston, Illinois-based team specializes in voice services and CRM consulting and SI.

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    Clients

    • HomeAdvisor

    Industries

  • 37
    (7 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Castle Rock, CO

    BDR.ai is a custom email service company based in Littleton, Colo. The company, founded in 2017, has a team of less than ten that provides email marketing and business consulting services to small and larger-sized companies in the IT and other industries.

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    Clients

    • Objective Management Group

    Industries

  • 38
    (18 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Berkeley, CA

    Wing Assistant, a back office outsourcing company, was established in 2018. Their midsize team is located in Berkeley, California. Their services include back office outsourcing, customer service outsourcing, sales outsourcing, call center services, and more.

    Read More

    Industries

  • 39
    (13 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $25,000+
    • 10 - 49 employees
    • Austin, TX

    In Austin, Texas, Treemont Consulting is an email marketing and sales outsourcing company. The small company was launched in 2021. Their team offers email marketing and sales outsourcing.

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    Industries

  • 40
    (7 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • CA

    Founded in 2020, Start Up And Fly Inc. Is a midsize sales outsourcing company. Their services include sales outsourcing, business consulting, and HR services. The company is located in Middletown, Delaware.

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    Industries

  • 41
    (24 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      0.6
    • Value

      0.6
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Tampa, FL

    AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.

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    Industries

  • 42
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      4.8
    • Undisclosed
    • 250 - 999 employees
    • Bernards, NJ

    Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.

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    Clients

    • Wes Bailey Attorney at Law, LLC

    Industries

  • 43
    (19 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • Undisclosed
    • 50 - 249 employees
    • Margate, FL

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

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    Clients

    • Keiser University

    Industries

  • 44
    (8 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Franklin, TN

    Headquartered in Nashville, OutboundView is a marketing agency that has a team of 3 professionals working with clients in the voice services industry. Founded in 2016, they provide B2B lead generation and appointment setting for clients.

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    Clients

    • Outcome Studio

    Industries

  • 45
    (3 Reviews) 4.0
    • Timeliness

      4.7
    • Service Excellence

      4.3
    • Value

      4.0
    • Would Recommend

      3.7
    • $1,000+
    • 1,000 - 9,999 employees
    • Encinitas, CA

    CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.

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    Clients

    • Xerox Corporation

    Industries

  • 46
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Columbus, GA

    Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.

    Read More

    Industries

  • 47
    (4 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Salt Lake City, UT

    Launch Leads, an advertising company, was founded in 2009. The midsize team provides advertising, voice services, business consulting, marketing strategy, and more. The firm is in Salt Lake City, Utah and , .

    Read More

    Industries

  • 48
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Oakland, CA

    Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

    Read More

    Industries

  • 49
    (31 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

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    Clients

    • Facebook

    Industries

  • 50
    (25 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Chicago, IL

    Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.

    Read More

    Industries

  • 51
    (17 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.4
    • Would Recommend

      4.5
    • $5,000+
    • 1,000 - 9,999 employees
    • Mahwah, NJ

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

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    Clients

    • TIME Magazine

    Industries

  • 52
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • $25,000+
    • 250 - 999 employees
    • Orem, UT

    Squeeze Media is a voice services provider based in Orem, Utah. Their team of over 50 supports businesses of all sizes across a range of industries, such as financial services, health care, and consumer products. Founded in 2009, they also provide non-voice BPO services.

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    Clients

    • American Standard

    Industries

  • 53
    (31 Reviews) 4.6
    • Timeliness

      1.6
    • Service Excellence

      1.6
    • Value

      1.6
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Portland, OR

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

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    Clients

    • UCLA

    Industries

  • 54
    (20 Reviews) 4.5
    • Timeliness

      3.5
    • Service Excellence

      3.4
    • Value

      3.4
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Salt Lake City, UT

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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    Clients

    • Verneccia Lashay Fashion and House

    Industries

  • 55
    (15 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Iowa City, IA
    In Iowa City, Iowa, Uptown Creation is a small direct marketing company. Founded in 2016, the team focuses on direct marketing, marketing strategy, other marketing, email marketing, and more.
    Read More

    Industries

  • 56
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • Undisclosed
    • 10 - 49 employees
    • Lake Hallie, WI

    Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.

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    Clients

    • GW Pumps & Purification

    Industries

  • 57
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Philadelphia, PA

    Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

    Read More

    Industries

  • 58
    (9 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Margate, FL

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

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    Clients

    • Crate&Barrel

    Industries

  • 59
    (4 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.6
    • Would Recommend

      4.4
    • $1,000+
    • 50 - 249 employees
    • Riverbank, CA

    TeleContact is an outsourced telemarketing solutions company headquartered in Riverbank, Calif. with another office in Modesto, Calif. The company was founded in 1994 and now employs a team of around 50 that is entirely dedicated to voice services.

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    Clients

    • Wells Fargo

    Industries

  • 60
    (8 Reviews) 4.3
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.4
    • $1,000+
    • 10 - 49 employees
    • Tucson, AZ

    Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.

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    Clients

    • Tuscon Orthopaedic Institute

    Industries

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