Top 100 Call Center Services in the United States
The Best of May 2024
Looking for a top voice service and call center company in the United States?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in United States. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best United States Voice Services Providers
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
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31
- $10,000+
- 250 - 999 employees
- Overland Park, KS
1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.
Clients
- Groupon
Industries
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32
- $10,000+
- 1,000 - 9,999 employees
- Cambridge, MA
Founded in 2015, Peak Support is a Boston-based business process outsourcing (BPO) provider. Their approximately 250 employees provide both voice services like inbound appointment scheduling and B2C telemarketing. They also provide email- and chat-focused customer support.
Clients
- Ministry of Supply
Industries
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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- $1,000+
- 50 - 249 employees
- Chicago, IL
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Industries
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33
- $5,000+
- 250 - 999 employees
- Austin, TX
Located in Austin, EBQ has a team of around 250 working with clients in the IT, advertising, and business industries. They provide voice services, CRM consulting, and email marketing expertise to clients looking for B2B lead generation and appointment setting.
Industries
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34
- $1,000+
- 2 - 9 employees
- Castle Rock, CO
BDR.ai is a custom email service company based in Littleton, Colo. The company, founded in 2017, has a team of less than ten that provides email marketing and business consulting services to small and larger-sized companies in the IT and other industries.
Clients
- Objective Management Group
Industries
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35
- $5,000+
- 2 - 9 employees
- Fairfax Station, VA
Business consulting company Red2Black Group was established in 2016. The firm offers business consulting, email marketing, CRM consulting and SI, sales outsourcing, and more and has a small team. The firm is in Fairfax Station, Virginia.
Industries
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36
- $1,000+
- 50 - 249 employees
- Farmington, CT
Strategic Sales & Marketing (SSM) is a lead generation company based in Farmington, Conn. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts. Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process."
Clients
- CT Technology Council
Industries
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37
- Undisclosed
- 50 - 249 employees
- Margate, FL
Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.
Clients
- Keiser University
Industries
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38
- $5,000+
- 50 - 249 employees
- Evanston, IL
Founded in 2004, Acquirent is a telephone answering service. The small Evanston, Illinois-based team specializes in voice services and CRM consulting and SI.
Clients
- HomeAdvisor
Industries
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39
- $5,000+
- 2 - 9 employees
- Sarasota, FL
Small email marketing company Dreamline Digital LTD, is in دبي, United Arab Emirates. They provide email marketing, sales outsourcing, marketing strategy, and social media marketing and were founded in 2018.Read MoreIndustries
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40
- Undisclosed
- 10 - 49 employees
- Columbus, GA
Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.
Industries
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41
- $1,000+
- 50 - 249 employees
- CA
Founded in 2020, Start Up And Fly Inc. Is a midsize sales outsourcing company. Their services include sales outsourcing, business consulting, and HR services. The company is located in Middletown, Delaware.
Industries
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42
- Undisclosed
- 50 - 249 employees
- Tampa, FL
AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.
Industries
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43
- $25,000+
- 10 - 49 employees
- Austin, TX
In Austin, Texas, Treemont Consulting is an email marketing and sales outsourcing company. The small company was launched in 2021. Their team offers email marketing and sales outsourcing.
Industries
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44
- $1,000+
- 1,000 - 9,999 employees
- Encinitas, CA
CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.
Clients
- Xerox Corporation
Industries
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45
- $1,000+
- 50 - 249 employees
- Oakland, CA
Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.
Industries
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46
- $5,000+
- 50 - 249 employees
- Salt Lake City, UT
Launch Leads, an advertising company, was founded in 2009. The midsize team provides advertising, voice services, business consulting, marketing strategy, and more. The firm is in Salt Lake City, Utah and , .
Industries
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47
- $1,000+
- 50 - 249 employees
- Philadelphia, PA
Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.
Industries
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48
- $5,000+
- 1,000 - 9,999 employees
- Mahwah, NJ
DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well.
Clients
- TIME Magazine
Industries
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49
- $1,000+
- 250 - 999 employees
- Miami Beach, FL
Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.
Clients
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50
- $25,000+
- 250 - 999 employees
- Orem, UT
Squeeze Media is a voice services provider based in Orem, Utah. Their team of over 50 supports businesses of all sizes across a range of industries, such as financial services, health care, and consumer products. Founded in 2009, they also provide non-voice BPO services.
Clients
- American Standard
Industries
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51
- Undisclosed
- 1,000 - 9,999 employees
- Portland, OR
AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.
Clients
- UCLA
Industries
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52
- Undisclosed
- 50 - 249 employees
- Salt Lake City, UT
Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.
Clients
- Verneccia Lashay Fashion and House
Industries
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53
- Undisclosed
- 10 - 49 employees
- Lake Hallie, WI
Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.
Clients
- GW Pumps & Purification
Industries
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54
- $1,000+
- 1,000 - 9,999 employees
- Chicago, IL
Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.
Industries
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55
- Undisclosed
- 1,000 - 9,999 employees
- Margate, FL
Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.
Clients
- Crate&Barrel
Industries
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56
- Undisclosed
- 250 - 999 employees
- Portland, OR
Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.
Clients
- Conroy Consults
Industries
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57
- $1,000+
- 50 - 249 employees
- Riverbank, CA
TeleContact is an outsourced telemarketing solutions company headquartered in Riverbank, Calif. with another office in Modesto, Calif. The company was founded in 1994 and now employs a team of around 50 that is entirely dedicated to voice services.
Clients
- Wells Fargo
Industries
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58
- $1,000+
- 10 - 49 employees
- Orlando, FL
Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.
Clients
- NTM (National Technology Management)
Industries
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59
- $1,000+
- 10 - 49 employees
- New York, NY
RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.
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60
- $1,000+
- 10 - 49 employees
- Tucson, AZ
Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.
Clients
- Tuscon Orthopaedic Institute
Industries
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