Top 100 Call Center Services in the United States

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Top 100 Call Center Services in the United States

The Best of May 2024

Looking for a top voice service and call center company in the United States?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in United States. 

Jump to Most Reviewed Companies

List of the Best United States Voice Services Providers

  • 151
    (2 Reviews) 3.8
    • Timeliness

      4.0
    • Service Excellence

      3.8
    • Value

      4.3
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Oak Brook, IL

    NCC is a collection agency based in Oak Brook, Ill. and was founded in 1969. Their team of 50 employees specializes in voice services and non-voice BPO. They primarily work with clients in the healthcare and medical industries. 

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    Industries

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  • 152
    (4 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • South San Francisco, CA

    Brightest Minds is a midsize phone answering service. The South San Francisco, California-based firm was launched in 2017. Their services include voice services, market research, marketing strategy, and social media marketing.

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    Industries

  • 153
    (3 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Baltimore, MD

    RemSource is a consulting and virtual support company located in Baltimore. RemSource was founded in 2009 and maintains a team of 7 that provides non-voice BPO/back office services, bookkeeping, voice services, and business consulting services for small businesses.

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    Industries

  • 154
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Chelmsford, MA
    By Appointment Only is a call center headquartered in Chelmsford, Massachusetts; Norwood, Massachusetts; Mesa, Arizona and Manchester, New Hampshire. The midsize team focuses on voice services. The firm was launched in 1997.
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    Clients

    • Comcast Business

    Industries

  • 155
    (1 Reviews) 3.5
    • Timeliness

      0.0
    • Service Excellence

      3.5
    • Value

      0.0
    • Would Recommend

      4.0
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

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    Clients

    • Mayo Clinic

    Industries

  • 156
    (7 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.4
    • Would Recommend

      4.6
    • $5,000+
    • 50 - 249 employees
    • Cary, NC
    ResponsePoint is a midsize sales outsourcing company. In Cary, North Carolina and Cupertino, California, the firm was launched in 1992. Their services include sales outsourcing.
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    Industries

  • 157
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Sheridan, WY

    Exclusive Calls is a transcription company headquartered in Sheridan, Wyoming. They offer transcription, voice services, and HR services and were established in 2008.

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    Industries

  • 158
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 159
    (44 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • Lexington, KY

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

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    Clients

    • DoorDash

    Industries

  • 160
    (20 Reviews) 3.9
    • Timeliness

      4.1
    • Service Excellence

      3.9
    • Value

      3.9
    • Would Recommend

      4.0
    • $5,000+
    • 50 - 249 employees
    • St. Louis, MO

    Sapper Consulting LLC is a B2B lead generation company with over 120 employees based out of St. Louis. Since 2014, they've provided email marketing, business consulting, corporate training, and direct marketing mostly to medium-sized companies in advertising and marketing as well as other industries.

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    Clients

    • Brand Syntax

    Industries

  • 161
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Dallas, TX

    Headquartered in Dallas, Texas, Maxamy is a marketing strategy company. The small agency was launched in 2022. Their team specializes in marketing strategy, digital strategy, branding, event marketing & planning, and more.

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    Industries

  • 162
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Lakeland, FL

    Alltek Services is a cybersecurity company launched in 2003. The small team specializes in cybersecurity, IT managed services, IT strategy consulting, cloud consulting & SI, and more. The agency is based in Lakeland, Florida.

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  • 163
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 164
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Winchester, VA

    Centro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.

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    Industries

  • 165
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Sheridan, WY
    Servixer, LLC is a transcription company established in 2018. The midsize Sheridan, Wyoming-based team provides transcription, social media marketing, voice services, digital strategy, and more.
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    Industries

  • 166
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Takoma Park, MD
    PZmeer is a midsize Takoma Park, Maryland-based advertising company. Established in 2021, the team offers advertising, branding, direct marketing, marketing strategy, and more.
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    Industries

  • 167
    (3 Reviews) 4.7
    • Timeliness

      4.3
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.7
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 168
    (1 Reviews) 0.5
    • Timeliness

      0.5
    • Service Excellence

      0.5
    • Value

      0.5
    • Would Recommend

      1.0
    • Undisclosed
    • 250 - 999 employees
    • Roswell, GA

    Founded in 2010, Belay is a non-voice bpo/back office services and phone answering service. Their midsize team is in Atlanta, Colorado. Their services include non-voice bpo/back office services and voice services.

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    Industries

  • 169
    (2 Reviews) 4.5
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA
    Wrrk is a customer service outsourcing company. They are based in San Francisco, California and have a midsize team. Their services include customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 170
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Alpharetta, GA

    Capital Recovery Corporation is an extended business office and recovery services company headquartered in Alpharetta, Ga. Founded in 1985, they have roughly 11 employees who specialize in finance and accounting outsourcing services. 

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    Clients

    • EBD
  • 171
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Princeton, NJ

    Progressive Digital is a website development company established in 2010. The agency provides web development, digital strategy, social media marketing, content marketing, and more and has a small team. The agency is located in Princeton, New Jersey.

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    Industries

  • 172
    (4 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Bradenton, FL

    Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.

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    Industries

  • 173
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Santa Clarita, CA

    NETbilling is a non-voice bpo/back office services company. Their small team is located in Santa Clarita, California. Their services include non-voice bpo/back office services. The firm was launched in 1998.

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  • 174
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      0.0
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Boston, MA
    Cogito Corp, an artificial intelligence development company, is headquartered in Boston, Massachusetts. The midsize firm was founded in 2007. Their services include Artificial Intelligence, BI & big data consulting & SI, non-voice bpo/back office services, and voice services.
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  • 175
    (4 Reviews) 4.4
    • Timeliness

      4.4
    • Service Excellence

      4.4
    • Value

      4.6
    • Would Recommend

      4.3
    • $1,000+
    • 50 - 249 employees
    • Diamond Bar, CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

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    Clients

    • NextGen Healthcare

    Industries

  • 176
    (1 Reviews) 2.0
    • Timeliness

      0.0
    • Service Excellence

      2.0
    • Value

      0.0
    • Would Recommend

      2.5
    • Undisclosed
    • 10 - 49 employees
    • Erie, PA

    PCMSI is a professional telecommunications agency based in Erie, Pa. The company was founded in 1962 and employs a team of just under 30. They provide a range of voice services for clients in a variety of industries. 

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    Industries

  • 177
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Troy, NY
    In Troy, New York, Ten Talents is a market research company. The small firm was launched in 2019. Their services include market research and sales outsourcing.
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  • 178
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Fort Lauderdale, FL
    Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.
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  • 179
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 10,000+ employees
    • Santa Monica, CA
    TaskUs is a Santa Monica, California-based call center. The large team focuses on voice services and non-voice bpo/back office services and was launched in 2008.
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    Industries

  • 180
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Royersford, PA

    KPInterface, Inc. Is an IT managed services company. Their small team is based in Royersford, Pennsylvania and Malvern, Pennsylvania. Their services include IT managed services, cybersecurity, voice services, cloud consulting & SI, and more. The firm was founded in 2014.

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    Industries

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