Top 100 Call Center Services in the United States

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Top 100 Call Center Services in the United States

The Best of May 2024

Looking for a top voice service and call center company in the United States?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in United States. 

Jump to Most Reviewed Companies

List of the Best United States Voice Services Providers

  • 121
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Chicago, IL

    Treetop Growth Strategy is a content marketing company launched in 2016. Their small team is in Chicago, Illinois and , and focuses on content marketing, conversion optimization, search engine optimization, other digital marketing, and more.

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  • 122
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Lake Forest, IL
    Chicago Business VoIP is an answering service. Founded in 2009, the team offers call center services. Their small agency is based in Lake Forest, Illinois.
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  • 123
    (13 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Raleigh, NC

    BOS Digital is a Raleigh, N.C.-based digital marketing agency. Their team of 12 was founded in 2016 and focuses on social media marketing, content marketing, and digital strategy.

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    Clients

    • Buhler Group

    Industries

  • 124
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Delray Beach, FL

    Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.

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    Industries

  • 125
    (1 Reviews) 4.0
    • Timeliness

      3.5
    • Service Excellence

      4.0
    • Value

      3.0
    • Would Recommend

      3.5
    • $1,000+
    • 250 - 999 employees
    • Jefferson City, MO

    GroupOne Health Source is a full service medical billing and consulting firm based in Jefferson City, Mo. Since 1991, their current team of 108 has been specializing in non-voice BPO services, voice services, and transcription for clients in the medical field. 

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    Clients

    • Sunshine Pediatrics

    Industries

  • 126
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Los Angeles, CA
    Smogu.Studio is a small sales outsourcing company. Based in Tel Aviv-Yafo, Israel, the agency was founded in 2022. Their team specializes in sales outsourcing, market research, and IT strategy consulting.
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  • 127
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • El Cajon, CA

    Answer California is a voice support outsourcing firm based in El Cajon, Calif., just outside of San Diego. Founded in 1998, Answer California has just under 13 employees. They exclusively provide voice service outsourcing. Their specific call center services include automatic answering, order processing, and customer service.

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    Industries

  • 128
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Tempe, AZ

    Calibrus is a customer management contact center headquartered in Tempe, Ariz. Founded in 2013, they have about 40 employees that have clients in the business services, consumers products, financial service, healthcare, and retail industries. Their solutions include third-party verification, outbound lead generation, and hosted call recording.

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    Industries

  • 129
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • San Antonio, TX

    Midsize answering service company TAS United, LLC, is headquartered in San Antonio, Texas. The team specializes in voice services and non-voice bpo/back office services.

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    Industries

  • 130
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Oakland, CA

    Numa is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.

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    Clients

    • Emblush Beaute

    Industries

  • 131
    (4 Reviews) 5.0
    • Timeliness

      4.6
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Birmingham, AL

    Atelier Lumikha is a non-voice bpo/back office services company. Launched in 2005, the team focuses on non-voice bpo/back office services, voice services, content marketing, corporate training, and more. Their small company is Dumaguete, Philippines-based.

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    Industries

  • 132
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Franklin, TN

    Headquartered in Nashville, OutboundView is a marketing agency that has a team of 3 professionals working with clients in the voice services industry. Founded in 2016, they provide B2B lead generation and appointment setting for clients.

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    Clients

    • Outcome Studio
  • 133
    (2 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Ceres, CA

    Founded in 2011, WC Call Center is a telemarketing agency based in Carlsbad, Calif. With fewer than 50 employees, the agency specializes in voice services and primarily works with clients in the financial services industry. 

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    Clients

    • Payroll Select Services

    Industries

  • 134
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Los Angeles, CA

    The Workforce Pro is a consulting firm based in Los Angeles run by a team of less than 10. Founded in 2016, the company specializes in business consulting, CRM consulting & SI, and other application development. Their business consulting services focus on cost reduction, strategy development, and operational changes, among other topics.

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    Clients

    • Thrive Causemetics

    Industries

  • 135
    (2 Reviews) 4.3
    • Timeliness

      4.5
    • Service Excellence

      4.3
    • Value

      4.0
    • Would Recommend

      4.3
    • $10,000+
    • 250 - 999 employees
    • Columbia, MD

    Sales Focus Inc. Is a Columbia, Maryland-based sales outsourcing company. The midsize team focuses on sales outsourcing and was founded in 1998.

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    Industries

  • 136
    (2 Reviews) 4.5
    • Timeliness

      4.8
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Burnsville, MN

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 137
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • San Francisco, CA
    Demand Inc., a market research company, was founded in 2017. Their midsize team is headquartered in San Francisco, California and provides market research, sales outsourcing, digital strategy, email marketing, and more.
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    Industries

  • 138
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Chicago, IL

    Founded in 1993, Access One is a midsize data analytics company. Their services include BI & big data consulting & SI, non-voice bpo/back office services, voice services, and IT managed services. The firm is located in Chicago, Illinois.

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    Clients

    • Binny's Beverage Depot

    Industries

  • 139
    (16 Reviews) 4.4
    • Timeliness

      0.9
    • Service Excellence

      4.4
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Charleston, SC

    Call Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.

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    Clients

    • Charleston Water System

    Industries

  • 140
    (33 Reviews) 4.3
    • Timeliness

      1.3
    • Service Excellence

      4.3
    • Value

      1.3
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Eau Claire, WI

    My Receptionist is a voice outsourcing firm headquartered in Eau Claire, Wis. with additional call centers in Florida and India. Established in 1996, My Receptionist has about 250 employees that work with primarily small businesses. Their services consist of a range of voice-oriented tasks, including conventional answering, virtual receptionist solutions, and inbound appointment management.

    Read More
  • 141
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • St. Augustine, FL

    Accountability Now is a business consulting company headquartered in St. Augustine, Florida and Düsseldorf, Germany. The small team offers business consulting, corporate training, sales outsourcing, and CRM consulting and SI and was founded in 2018.

    Read More

    Industries

  • 142
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Sunny Isles Beach, FL
    Josh No Code is a robotics process automation company established in 2022. The agency focuses on robotics process automation, custom software development, CRM consulting and SI, mobile app development, and more and has a small team.
    Read More

    Industries

  • 143
    (9 Reviews) 4.2
    • Timeliness

      1.1
    • Service Excellence

      4.2
    • Value

      0.7
    • Would Recommend

      4.1
    • Undisclosed
    • 50 - 249 employees
    • Phoenix, AZ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

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    Clients

    • FlatFeeLandlord

    Industries

  • 144
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Washington, DC

    Salaria Group is a business agency founded in 2018 in Washington, DC. Their team of over 50 provides market research, marketing strategy, and business consulting solutions to small businesses in the fields of business services and consumer products.

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    Clients

    • RenewAge Energy Solutions

    Industries

  • 145
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • San Francisco, CA

    DataBees is a market research company established in 2017. They are based in San Francisco, California and have a midsize team. The firm offers market research, sales outsourcing, digital strategy, and CRM consulting and SI.

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    Industries

  • 146
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10,000+ employees
    • Mount Olive, NJ

    TMP Direct is a large call center service located in Mount Olive, New Jersey. Launched in 1987, the team provides voice services, IT managed services, HR services, and non-voice bpo/back office services.

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    Industries

  • 147
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Sycamore, IL

    Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

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    Clients

    • Petland

    Industries

  • 148
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Saint Paul, MN

    Dialog One is a translation and interpretation services business founded in 2010 and located in St.Paul, Minn. The team of about 15 individuals offers translation and voice services.

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    Clients

    • Normandale Community College
  • 149
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Arlington, VA

    Founded in 2019, Salaria Sales Solutions is a digital strategy company. The midsize team offers digital strategy, content marketing, call center services, and customer service outsourcing. The company is located in Arlington, Virginia.

    Read More

    Industries

  • 150
    (4 Reviews) 3.8
    • Timeliness

      3.0
    • Service Excellence

      3.8
    • Value

      3.3
    • Would Recommend

      3.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Sandy, UT

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

    Read More

    Industries

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