Top 100 Outsourced Customer Support Services

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Top 100 Outsourced Customer Support Services

The Best of May 2024

Customer support refers to the service or assistance provided by businesses to their customers — before, during, and after the purchase. Its goal is to ensure customer satisfaction, immediately resolving any concerns and issues that might affect their experience with the company. 
Jump to Most Reviewed Companies

List of the Best Customer Support Companies

  • 361
    (9 Reviews) 4.2
    • Timeliness

      1.1
    • Service Excellence

      4.2
    • Value

      0.7
    • Would Recommend

      4.1
    • Undisclosed
    • 50 - 249 employees
    • Phoenix, AZ

    ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

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    Clients

    • FlatFeeLandlord

    Industries

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  • 362
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Medellín, Colombia

    Xperience design is a web design company established in 2011. Located in Medellín, Colombia, their midsize team offers web design, ux/ui design, non-voice bpo/back office services, and business consulting.

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    Industries

  • 363
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Hefei Shi, China
    Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.
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    Industries

  • 364
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 10 - 49 employees
    • Surat, India
    In Surat, India and Surat, India, Neorld is a customer service outsourcing company. The small team offers customer service outsourcing, call center services, and back office outsourcing. The company was launched in 2017.
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    Industries

  • 365
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 2 - 9 employees
    • Colorado Springs, CO

    Worldwide Call Centers is an outsourcing consultancy and call center network based in Colorado Springs, Colo. Founded in 1998, they have fewer than 10 employees but work with proprietary outsourcing groups depending on their clients' needs. Thye mostly provides strategic consulting with respect to outsourcing placement, but can also directly provide voice and non-voice business process outsourcing services.

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    Industries

  • 366
    (6 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      5.0
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Zhytomyr, Ukraine

    Diya.pro is an IT agency founded in 2015 with over 10 members. Based in Zhytomyr, Ukraine, they are experts in IT managed services, IT strategy consulting, and cloud consulting for small and mid-market firms in the fields of nonprofit, business services, and IT.

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    Clients

    • Tech Cloud

    Industries

  • 367
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India

    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

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    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

  • 368
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Atlanta, GA

    Founded in 2018, Magissistant is a customer service outsourcing company. They are located in Atlanta, Georgia and Ocho Rios, Jamaica and have a midsize team. The company focuses on customer service outsourcing and back office outsourcing.

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    Industries

  • 369
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Noida, India
    Volans Infomatics Pvt. Ltd. Is a call center located in Noida, India and Clearwater, Florida. Established in 2019, the midsize team focuses on call center services, back office outsourcing, finance & accounting outsourcing (FAO), and customer service outsourcing.
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    Industries

  • 370
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Hamilton Township, NJ

    Navigant PACE is a mass tort claims administration company based in Hamilton, NJ, with four other locations. Founded in the early 1980s, they have over 5,000 employees that service the business services, legal, financial, and healthcare industries. They specialize in non-voice BPO/back office services and voice services.

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    Industries

  • 371
    (2 Reviews) 2.8
    • Timeliness

      2.8
    • Service Excellence

      2.8
    • Value

      2.8
    • Would Recommend

      2.8
    • $1,000+
    • 10 - 49 employees
    • Louisville, KY
    Call center company Super Virtuals was established in 2019. They are headquartered in Louisville, Kentucky and have a small team. Their services include call center services, sales outsourcing, HR services, back office outsourcing, and more.
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    Industries

  • 372
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Islamabad, Pakistan
    Customer service outsourcing company Alsaqib Recruitment Agency is in Islamabad, Pakistan and Rawalpindi, Pakistan. They offer customer service outsourcing, HR services, and business consulting and were founded in 2017.
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    Industries

  • 373
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 10,000+ employees
    • Santa Monica, CA
    TaskUs is a Santa Monica, California-based call center. The large team focuses on voice services and non-voice bpo/back office services and was launched in 2008.
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    Industries

  • 374
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • San Antonio, TX
    Hire With Near, a staffing and recruiting company, was launched in 2021. The small San Antonio, Texas-based team provides staffing and recruiting.
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    Industries

  • 375
    (14 Reviews) 4.2
    • Timeliness

      3.9
    • Service Excellence

      4.2
    • Value

      4.3
    • Would Recommend

      4.3
    • $1,000+
    • 10 - 49 employees
    • Chicago, IL

    Founded in 2014, Vicky Virtual Receptionists is an answering services company that specializes in voice services and non-voice BPO/back office services. Specifically, they offer inbound and B2B appointment scheduling and B2B lead generation and qualification with a BPO focus on email and chat customer service. Their team includes 9 employees and is headquartered in Chicago. Vicky Virtual Receptionists works primarily with clients in industries that include business services, consumer products, hospitality, information technology, and retail.  

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    Industries

  • 376
    (1 Reviews) 4.0
    • Timeliness

      4.5
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • Irvine, CA

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

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    Clients

    • Capterra

    Industries

  • 377
    (0 Reviews)

    Not yet reviewed.

    • $25,000+
    • 10,000+ employees
    • Los Angeles, CA

    Located in Los Angeles, California; Makati, Philippines; Ciudad de Guatemala, Guatemala and Kingston, Jamaica, VXI Global Solutions Inc. Is a phone answering service. The company specializes in voice services, non-voice bpo/back office services, custom software development, Artificial Intelligence, and more and is large.The company was established in 1998.

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    Industries

  • 378
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Frenchs Forest, Australia
    Telemarketing Professioanls is a call center based in Dee Why, Australia. Founded in 2010, the small team provides voice services.
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    Industries

  • 379
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.5
    • Undisclosed
    • 1,000 - 9,999 employees
    • Salt Lake City, UT

    Back office outsourcing company ePlanet Global is in Salt Lake City, Utah. The agency provides back office outsourcing, sales outsourcing, call center services, advertising, and more and is large.The agency was established in 2003.

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  • 380
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 1,000 - 9,999 employees
    • Salt Lake City, UT

    Headquartered in Salt Lake City, Utah and Karachi, Pakistan, ePlanet communication Pvt. Ltd. Is a phone answering service. The large team focuses on voice services, non-voice bpo/back office services, social media marketing, email marketing, and more. The firm was launched in 2003.

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    Industries

  • 381
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 10 - 49 employees
    • Warszawa, Poland
    It-house.co, a small UX design agency, is located in Warszawa, Poland. They offer ux/ui design, web development, custom software development, Artificial Intelligence, and more and were launched in 2016.
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    Industries

  • 382
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Winchester, VA

    Centro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.

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    Industries

  • 383
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Buenos Aires, Argentina

    Customer service outsourcing company Grupo PYD is headquartered in Buenos Aires, Argentina. Launched in 1982, the midsize team specializes in customer service outsourcing, sales outsourcing, and call center services.

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    Industries

  • 384
    (5 Reviews) 4.1
    • Timeliness

      3.8
    • Service Excellence

      4.1
    • Value

      4.3
    • Would Recommend

      4.0
    • $1,000+
    • 10 - 49 employees
    • Perth, Australia
    BPO VA - Out of Business is a non-voice bpo/back office services and answering service company. They specialize in non-voice bpo/back office services and voice services and were launched in 2016. The firm is in Perth , Australia and Melbourne , Australia.
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    Industries

  • 385
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Chennai, India
    ISPL Support Services is a midsize Chennai, India-based customer service outsourcing company. They offer customer service outsourcing, call center services, back office outsourcing, market research, and more and were established in 2009.
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    Industries

  • 386
    (4 Reviews) 3.9
    • Timeliness

      3.8
    • Service Excellence

      3.9
    • Value

      3.8
    • Would Recommend

      3.9
    • $1,000+
    • 50 - 249 employees
    • Pasig, Philippines

    Optimum Source is an outsourcing agency that's headquartered in Pasig City, Philippines; they also have an office in Cebu City, Philippines. Clients are in a range of sectors including IT, manufacturing, and media. Services include HR consulting and outsourcing, voice services, and non-voice BPO and back office services.

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    Clients

    • ASX

    Industries

  • 387
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Perth, Australia
    Captain Curtain Cleaning Perth is a small Perth, Australia-based customer service outsourcing company. Founded in 2006, the team specializes in customer service outsourcing.
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    Industries

  • 388
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Marrakech, Morocco
    Market Wave is a Marrakech, Morocco-based non-voice bpo/back office services company. The midsize agency was established in 2012. Their team specializes in non-voice bpo/back office services, voice services, business consulting, and social media marketing.
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    Industries

  • 389
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 2 - 9 employees
    • New City, NY
    Medtech Providers is a small customer service outsourcing company. Launched in 2020, the team provides customer service outsourcing and call center services. The agency is in New City, New York.
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    Industries

  • 390
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Nottingham , United Kingdom

    Phone answering service Answer4u is located in Nottingham , United Kingdom. The agency provides voice services and non-voice bpo/back office services and is midsize.The agency was founded in 2004.

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    Industries

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