Top 100 Outsourced Customer Support Services

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Top 100 Outsourced Customer Support Services

The Best of May 2024

Customer support refers to the service or assistance provided by businesses to their customers — before, during, and after the purchase. Its goal is to ensure customer satisfaction, immediately resolving any concerns and issues that might affect their experience with the company. 
Jump to Most Reviewed Companies

List of the Best Customer Support Companies

  • 451
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 50 - 249 employees
    • Beograd, Serbia
    Call center The Contact Service was established in 2014. Based in Beograd, Serbia, their midsize team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and content marketing.
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    Industries

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  • 452
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Lagos, Nigeria
    Techmarket is a small Lagos, Nigeria-based phone answering service. Launched in 2008, the team provides voice services, non-voice bpo/back office services, CRM consulting and SI, unified communications consulting & SI, and more.
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  • 453
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Wien, Austria
    4Service Holdings is a market research company established in 2001. Their midsize team is based in Wien, Austria and București, Romania. The agency focuses on market research, digital strategy, call center services, and customer service outsourcing.
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    Industries

  • 454
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Mandaluyong, Philippines
    Telephone answering service HSN Philippines, Inc. Is headquartered in Mandaluyong, Philippines and Manila, Philippines. The midsize agency was founded in 2018. Their team specializes in call center services, customer service outsourcing, back office outsourcing, sales outsourcing, and more.
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    Industries

  • 455
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Pristina, Kosovo
    Bambus Group is a market research company launched in 2014. The company focuses on market research, customer service outsourcing, call center services, business consulting, and more and has a midsize team. The company is located in Pristina, Kosovo.
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    Industries

  • 456
    (1 Reviews) 2.5
    • Timeliness

      2.0
    • Service Excellence

      2.5
    • Value

      3.0
    • Would Recommend

      2.5
    • $1,000+
    • 50 - 249 employees
    • Bangalore, India

    Data Entry Outsourced is a data management firm founded in 2004 in Bangalore, India. With a team of more than 50 employees, Data Entry Outsourced provides non-voice BPO/back office services and voice/call center services to clients across the globe.

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    Industries

  • 457
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Lake Forest, IL
    Stericycle Communications is a large Lake Forest, Illinois-based telephone answering service. They provide voice services and non-voice bpo/back office services and were founded in 1989.
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    Industries

  • 458
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Dhaka, Bangladesh

    Headquartered in Dhaka, Bangladesh, TeleConsult Group (TCG) is a telephone answering service. The midsize firm was founded in 2004. Their services include voice services, non-voice bpo/back office services, custom software development, business consulting, and more.

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    Industries

  • 459
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Ajax, Canada
    PROSOLUTIONS BPO is a. The agency was launched in 2014. The small team provides.
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    Industries

  • 460
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Ho Chi Minh City, Vietnam
    Launched in 2014, IT-Communications Vietnam Co., Ltd is a phone answering service. The company provides call center services, customer service outsourcing, digital strategy, advertising, and more and has a midsize team.
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    Industries

  • 461
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • New Delhi, India

    JindalX, a call center, is headquartered in New Delhi, India. The large company was founded in 2001. Their services include voice services, non-voice bpo/back office services, BI & big data consulting & SI, and web development.

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    Industries

  • 462
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Jakarta, Indonesia
    Telephone answering service INFOMEDIA NUSANTARA was founded in 1984. The firm focuses on voice services, non-voice bpo/back office services, and application management & support and has a midsize team.
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    Industries

  • 463
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10,000+ employees
    • Cincinnati, OH

    Convergys is an outsourcing company of over 45,000 employees. They were established in 1998 in Cincinnati, Ohio. They offer voice services and non-voice BPO/back office services to companies in the financial, business, and healthcare industries.

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    Clients

    • Humana

    Industries

  • 464
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Amman, Jordan
    Non-voice bpo/back office services and phone answering service CsMena is based in Amman, Jordan. The midsize company was launched in 2018. Their services include non-voice bpo/back office services and voice services.
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  • 465
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Örebro, Sweden

    Nordicom AB is a customer service outsourcing company. Launched in 2019, the team offers customer service outsourcing. Their small agency is in Örebro, Sweden.

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    Industries

  • 466
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Warszawa, Poland
    Based in Warszawa, Poland, efficienCX is a customer service outsourcing company. The small firm was established in 2022. Their services include customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 467
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Dhaka, Bangladesh
    Founded in 2022, GeneCTech is a customer service outsourcing company. Their midsize team is based in Dhaka, Bangladesh. Their services include customer service outsourcing, back office outsourcing, web development, call center services, and more.
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  • 468
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    First Answering is a call center service. Their midsize team is in , . Their services include voice services.
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    Industries

  • 469
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Albany, NY
    AnswerPhone is a phone answering service. They are in Albany, New York; Dunkirk, New York; Greensboro, North Carolina and Marietta, Georgia and have a midsize team. Their services include voice services and non-voice bpo/back office services. The agency was founded in 1967.
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    Industries

  • 470
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • Örebro, Sweden

    Transcom is a customer experience specialist firm founded in 1995. Based in Örebro, Sweden, they also have an office in Bacolod City, Philippines and a team of over 7,000 employees. They specialize in voice services and primarily serve clients in the business services, financial services, and media industries. 

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    Clients

    • Ferrari

    Industries

  • 471
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Guatemala City, Guatemala
    Allied Global BPO is a telephone answering service launched in 2002. Located in Guatemala City, Guatemala, their large team offers voice services and non-voice bpo/back office services.
    Read More

    Industries

  • 472
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • Gardena, CA
    Transcosmos is a phone answering service. Located in Gardena, California; Sacramento, California and San Jose, California, their large team specializes in voice services and non-voice bpo/back office services. The company was launched in 1966.
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    Industries

  • 473
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Los Angeles, CA

    Collective Solutions is a BPO solution company founded in 2010. They are headquartered in Los Angeles and have an office in Quezon City, Philippines. They have a team of over 100 employees and their main services include non-voice BPO/back office services and voice services. They primarily serve clients in the business services, consumer products and services, and hospitality and leisure industries.  

    Read More

    Industries

  • 474
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • Kingston, Jamaica

    Startek is a call center service located in Kingston , Jamaica; Greenwood Village, Colorado and Metro Manila, Philippines. The large team provides voice services and was established in 1987.

    Read More

    Industries

  • 475
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Nacogdoches, TX

    Etech is a large call center company. Launched in 1997, the company is in St. James, Jamaica; Nacogdoches, Texas; Lufkin, Texas and Dallas, Texas. Their services include voice services and non-voice bpo/back office services.

    Read More

    Industries

  • 476
    (0 Reviews)

    Not yet reviewed.

    • $100,000+
    • 1,000 - 9,999 employees
    • London , United Kingdom
    Firstsource Solutions is a large call center company headquartered in London , United Kingdom; Louisville, Kentucky; Mumbai, India and Muntinlupa City, Philippines. The team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and business consulting.
    Read More

    Industries

  • 477
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Watertown, MA
    AthenaHealth is a non-voice bpo/back office services company. They are in Watertown, Massachusetts; San Francisco, California; Princeton, New Jersey and Belfast, Maine and have a large team that focuses on non-voice bpo/back office services and voice services. The agency was founded in 1997.
    Read More

    Industries

  • 478
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • San Diego, CA
    Midsize non-voice bpo/back office services company ChatOutsource, is in San Diego, California. The team offers non-voice bpo/back office services and voice services.
    Read More

    Industries

  • 479
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Romsey , United Kingdom

    Impact Call Center, a small call center, is in Romsey , United Kingdom. The team specializes in voice services and non-voice bpo/back office services.

    Read More

    Industries

  • 480
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Borough Green, United Kingdom
    Phone answering service Clearanswer is headquartered in Borough Green, United Kingdom. Established in 1998, the midsize team offers voice services and non-voice bpo/back office services.
    Read More

    Industries

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