Nelson & Co Solutions
visit site- $1,000+
- 2 - 9 employees
- Weatherford, OK
Nelson & Co Solutions, a customer service outsourcing company, was launched in 2014. Their small team is located in Weatherford, Oklahoma. Their services include customer service outsourcing, business consulting, and back office outsourcing.
Client Insights
Industry Expertise
100%
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
<$10K 1 project
Clients
- Schoolyard Snacks
Highlights from Recent Projects
Nelson & Co Solutions was contracted by The Turquoise Paw, an animal rescue-supporting jewelry company, to establish standard operating procedures and implement technical systems. The company, lacking a technical background, relied on Nelson & Co to set up their Shopify system that tracked incoming and outgoing products and customer satisfaction levels. Nelson & Co also developed an email template for returns, helped devise discount code procedures, and created product tags to monitor sales, replacements, and shipping errors. The company spent around $1,400 for the services. The partnership, which started in October 2020, continues with regular check-ins every three months. The Turquoise Paw praises Nelson & Co for their comprehensive training and support.