Dynamic Business Outsourcing Solutions

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Dynamic Business Outsourcing Solutions is an offshore staffing company headquartered in Cubao, Philippines. Founded in 2015, they now have about 30 employees. They offer voice services, non-voice BPO and back office services, and web design services to primarily midmarket firms and small businesses in the following industries: financial services, consumer products and services, and advertising and marketing.

Client Insights

Industry Expertise

Financial services

50%

Consumer products & services

15%

Advertising & marketing

10%

Business services

10%

Hospitality & leisure

10%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 10%

Common Project Size

$50K-$199K 1 project

Clients

  • Alpha Group

Highlights from Recent Projects

Overall Rating

4.0
1 Review

Dynamic Business Outsourcing Solutions (DBOS) was hired by an insurance brokerage in Sydney, Australia to provide cost-effective administrative support. The company's goal was to improve client service and staff support by implementing full administrative assistance. DBOS was selected based on a recommendation from another company who had utilized their services. The project involved DBOS organizing personnel screening and initial interviews, offering staff training support, and providing facilities for the new hires. The team initially consisted of two claims support assistants and one account executive assistant, but has since expanded to five claims support assistants and three account executive assistants. The insurance brokerage expressed satisfaction with DBOS's services, highlighting their role in enhancing their administrative operations.

Timeliness

4.0

Service Excellence

4.0

Value

4.0

Would Recommend

4.0