STAFFVIRTUAL

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STAFFVIRTUAL is a Back Office Outsourcing company based in Miami, Florida and Mandaluyong City, Philippines. They specialize in Back Office Outsourcing, Call Center Services, Accounting, Customer Service Outsourcing, and more and were launched in 2009.

Client Insights

Industry Expertise

Other industries

50%

Business services

25%

Consumer products & services

25%

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$50K-$199K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

STAFFVIRTUAL was hired by Maisonette, a children's clothing platform, to provide 24/7 customer support. The company's co-founder and president sought out STAFFVIRTUAL's services to enhance customer satisfaction and streamline operations. The team of 15 from STAFFVIRTUAL offered personalized assistance, addressed product inquiries, and managed returns/exchanges efficiently. The selection of STAFFVIRTUAL was based on its affordable pricing and aligned company values. The collaboration resulted in superior customer experiences for Maisonette.

The online beauty brand, Milk Makeup, engaged STAFFVIRTUAL to provide 24/7 customer support with the goal of enhancing their online shopping experiences. The CEO of Milk Makeup chose STAFFVIRTUAL due to its budget-friendly pricing and shared company values. A team of 12 from STAFFVIRTUAL was assigned to handle customer inquiries, provide product information, and manage online reviews. The result was a significant boost in customer satisfaction for the online beauty brand.

Gymshark, a UK-based fitness apparel brand, hired STAFFVIRTUAL to establish 24/7 customer support for global order handling and feedback management. The Chief Brand Officer of Gymshark selected STAFFVIRTUAL for its affordable pricing. A team of 30 from STAFFVIRTUAL was assigned to provide comprehensive customer support, including order processing, delivery tracking, and addressing customer inquiries. The project resulted in a seamless experience for Gymshark customers.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

128892

2024

81633

2023