ANTS
visit site- $1,000+
- 250 - 999 employees
- Sheridan, WY
Launched in 2017, Rely ON Ants is a customer service outsourcing company. Their midsize team is in Berlin, Germany. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
Client Insights
Industry Expertise
30%
15%
15%
10%
10%
5%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 75%
Midmarket ($10M - $1B) 20%
Enterprise (>$1B) 5%
Common Project Size
<$10K 2 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
ANTS provided Molfar-tea.com, a prominent eco tea manufacturer in Ukraine, with a virtual receptionist service during their busy autumn season. The service package included a dedicated receptionist fluent in Ukrainian, Russian, and English, a 24/7 support line, and a 5% discount for an annual subscription. The receptionist, Olga, handled calls from existing and potential clients, entered data into the company's CRM, and scheduled meetings. The service was recommended by an international partner and was well received by Molfar-tea.com.
For PDR Sharks, a Paintless Dent Repair company, ANTS offered data entry services to support the launch of a new CRM system in 2022. The project involved entering 5000 checks and documents into the CRM with a 100% accuracy requirement by a specified deadline. The company's co-owner had an existing relationship with the owner of ANTS and was confident in their proficiency. The project was managed by Viktor, the owner of ANTS, and the communication about progress, quality issues, and deadlines was efficient and effective.
Nord Energy LLC, a petroleum products trading company, hired ANTS to form a competitive sales team and create a post-sale service strategy. ANTS was selected due to their good value for cost and alignment with company values. The project, which was communicated via email or messaging app, involved creating a phone support team for 24/7 client support and an after-sale support strategy. It also included the formation of a six-person sales team, the creation of a 'client-touch' pre-sale strategy, and an efficient script sale strategy. The deliverables were met to the satisfaction of Nord Energy LLC.