ANTS
visit site- $1,000+
- 250 - 999 employees
- Sheridan, WY
Launched in 2017, Rely ON Ants is a customer service outsourcing company. Their midsize team is in Berlin, Germany. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
Client Insights
Industry Expertise
30%
15%
15%
10%
10%
5%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 75%
Midmarket ($10M - $1B) 20%
Enterprise (>$1B) 5%
Common Project Size
<$10K 2 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
ANTS successfully provided call center services for Nord Energy LLC, a petroleum products trading company. The company aimed to form a competitive selling team and create a post-selling services strategy. ANTS delivered by creating a phone support team, offering 24/7 support to clients, and implementing an after-sale support strategy. They also formed a sales team and developed efficient pre-sale and script sale strategies. The client found ANTS through an online search and chose them for their good value for cost and aligned company values.
In another project, ANTS offered a virtual receptionist service to Molfar-tea.com, a large eco tea manufacturing company in Ukraine. The company needed assistance in managing daily tasks during their peak production period in autumn. ANTS provided a dedicated person during business hours fluent in Ukrainian, Russian, and English. They also offered a 24/7 support line with a dedicated account manager, free replacement of the chosen person for three months, and a 5% discount for an annual subscription package. The client chose ANTS based on a recommendation from an international partner.
For PDR Sharks, a Paintless Dent Repair company, ANTS provided a data entry service. The company had recently launched a new CRM system and needed assistance with entering checks and documents. ANTS was chosen without competition, with the co-owner of PDR Sharks expressing complete confidence in their proficiency. The agreement stipulated the entry of 5000 checks and documents to the CRM with 100% accuracy and a deadline before 12/01/22. The client had a previous relationship with the owner of ANTS, which influenced their decision to hire them.