Top 100 Hospitality & Leisure Industries Answering Services

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Top 100 Hospitality & Leisure Industries Answering Services

The Best of January 2026

Looking for a top hospitality & leisure answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Hospitality Industry Answering Services Companies

  • 1
    (26 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Warszawa, Poland

    Simply Contact is a Warszawa, Poland-based Customer Service Outsourcing company. The midsize agency was established in 2013. Their services include Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.

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    Clients

    Wizz Air Office of the President of Ukraine Fareportal Airportr

    Industries

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  • 2
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.9
    $50,000+
    10,000+ employees
    Wei Fang Shi, China
    Welsend is a Customer Service Outsourcing company founded in 1993. They are headquartered in Wei Fang Shi, China; Taguig, Philippines; Cheng Du Shi, China and Rizhao, China and have a large team. Their services include Customer Service Outsourcing, Call Center Services, CRM consulting and SI, and Back Office Outsourcing.
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    Industries

  • 3
    (46 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    250 - 999 employees
    San Pablo City, Philippines
    Customer Service Outsourcing company Big Outsource is based in San Pablo City, Philippines; Candelaria, Philippines and Santo Tomas, Philippines. The midsize team specializes in Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Finance & Accounting Outsourcing (FAO). The firm was founded in 2014.
    Read More

    Industries

  • 4
    (16 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Home, KS

    Blue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.

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    Industries

  • 5
    (34 Reviews) 4.7

    Timeliness

    4.2

    Service Excellence

    4.1

    Value

    4.0

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Orlando, FL

    Answering service company XACT was founded in 1998. Their midsize team is in Orlando, Florida and Unity, Maine. XACT focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Back Office Outsourcing, and more.

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    Clients

    Culinary Institute of America

    Industries

  • 6
    (16 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Chicago, IL
    Hit Rate Solutions, a call center service, is based in Chicago, Illinois and Bacolod, Philippines. The midsize team offers Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing. The firm was founded in 2011.
    Read More

    Clients

    CleanWel Solutions

    Industries

  • 7
    (76 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.8
    Undisclosed
    250 - 999 employees

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

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    Clients

    Hacking Law Practice

    Industries

  • 8
    (32 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Manila, Philippines

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

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    Clients

    MyCheck

    Industries

  • 9
    (29 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Afton, WY

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

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    Clients

    The App Solutions

    Industries

  • 10
    (5 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Noida, India
    Phone answering service Go4customer was established in 2004. Their large team is headquartered in Noida, India; Jaipur, India; Navi Mumbai, India and Bengaluru, India. Their services include Call Center Services, Customer Service Outsourcing, Market Research, and Sales Outsourcing.
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    Clients

    MSME

    Industries

  • 11
    (9 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.5

    Value

    4.4

    Would Recommend

    4.6
    Undisclosed
    1,000 - 9,999 employees
    Margate, FL

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

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    Clients

    Crate&Barrel

    Industries

  • 12
    (8 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Outsource and Save is a large call center in Los Angeles, California; Los Angeles, California; Lynwood, California and West Covina, California. Established in 2018, the team provides Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.
    Read More

    Industries

  • 13
    (3 Reviews) 4.8

    Timeliness

    4.7

    Service Excellence

    5.0

    Value

    3.8

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

    Read More

    Industries

  • 14
    (27 Reviews) 4.5

    Timeliness

    0.8

    Service Excellence

    0.9

    Value

    0.8

    Would Recommend

    4.4
    Undisclosed
    250 - 999 employees

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

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    Clients

    Fire Recovery USA

    Industries

  • 15
    (4 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    5.0

    Would Recommend

    4.6
    $1,000+
    1,000 - 9,999 employees
    London, England

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

    Read More

    Clients

    Just Park

    Industries

  • 16
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Austin, TX

    Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

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    Clients

    Fonality

    Industries

  • 17
    (8 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.7
    $50,000+
    1,000 - 9,999 employees
    Montréal, Canada
    FlairsTech is a large IT managed services company. Founded in 2018, the team provides IT managed services, Custom Software Development, Application Management & Support, Call Center Services, and more. The company is in Montréal, Canada; Cairo, Egypt; Alexandria, Egypt and Warszawa, Poland.
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    Industries

  • 18
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Call Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.
    Read More

    Industries

  • 19
    (12 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $100,000+
    10,000+ employees
    Singapore
    Customer Service Outsourcing company TDCX was founded in 1995. The large Singapore-based team specializes in Customer Service Outsourcing, Sales Outsourcing, Business Consulting, Call Center Services, and more.
    Read More

    Industries

  • 20
    (11 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Belize City, Belize
    Protel BPO is a phone answering service. They are in Belize City, Belize and Los Angeles, California and have a midsize team. The firm offers Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.
    Read More

    Industries

  • 21
    (19 Reviews) 4.2

    Timeliness

    0.6

    Service Excellence

    0.6

    Value

    0.6

    Would Recommend

    4.1
    Undisclosed
    10 - 49 employees
    Spokane, WA

    Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.

    Read More

    Clients

    Boeing

    Industries

  • 22
    (37 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

    Read More

    Industries

  • 23
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Fort Lauderdale, FL

    Non-voice bpo/back office services company OutPLEX was launched in 2001. Their small team is in Santo Domingo, Dominican Republic. OutPLEX specializes in non-voice bpo/back office services.

    Read More

    Industries

  • 24
    (3 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Farmers Branch, TX
    Based in Farmers Branch, Texas; Ciudad de México, Mexico; San Pedro Sula, Honduras and Vadodara, India, Relay Human Cloud is a telephone answering service. The midsize company was founded in 2021. Their services include Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, Sales Outsourcing, and more.
    Read More

    Industries

  • 25
    (8 Reviews) 4.9

    Timeliness

    4.4

    Service Excellence

    4.7

    Value

    4.9

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Quezon City, Philippines
    Sourcefit is an IT managed services company. The large Honolulu, Hawaii-based company was founded in 2009. Their team focuses on IT managed services, IT staff augmentation, Call Center Services, Back Office Outsourcing, and more.
    Read More

    Industries

  • 26
    (14 Reviews) 4.2

    Timeliness

    0.4

    Service Excellence

    0.4

    Value

    0.4

    Would Recommend

    4.0
    Undisclosed
    10 - 49 employees
    Chesapeake, VA

    MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

    Read More

    Clients

    Coca-Cola

    Industries

  • 27
    (8 Reviews) 4.3

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.3

    Would Recommend

    4.4
    $1,000+
    10 - 49 employees
    Tucson, AZ

    Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.

    Read More

    Clients

    Tuscon Orthopaedic Institute

    Industries

  • 28
    (54 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Kolkata, India
    Task Virtual is a SEO company. The midsize Kolkata, India-based firm was founded in 2016. Their services include Search Engine Optimization, Back Office Outsourcing, Social Media Marketing, Content Marketing, and more.
    Read More

    Industries

  • 29
    (45 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Kyiv, Ukraine
    EverHelp is a Customer Service Outsourcing company. Founded in 2021, the large firm is based in Warszawa, Poland and Kyiv, Ukraine. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Sales Outsourcing.
    Read More

    Industries

  • 30
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Edinburgh , Scotland

    SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.

    Read More

    Clients

    Krispy Kreme

    Industries

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