LiveSalesman

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LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.

Client Insights

Industry Expertise

eCommerce

30%

Business services

10%

Consumer products & services

10%

Hospitality & leisure

10%

Information technology

10%

Retail

10%

Gambling

5%

Gaming

5%

Other industries

5%

Telecommunications

5%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 20%

Common Project Size

<$10K 5 projects

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
7 Reviews

LiveSalesman partnered with Netsmartz, an IT solutions provider, to enhance their customer service and sales effectiveness. The primary objective was to deliver prompt and efficient assistance through multiple channels and boost sales by addressing technical queries and promoting IT solutions. LiveSalesman provided 24/7 customer support, effectively handling technical queries and coordinating sales calls. They also improved Netsmartz's processes by reducing response times and increasing overall efficiency. The team provided detailed performance statistics and analytics, which offered valuable insights for future improvements.

LiveSalesman was hired by Liveinnovation Media, a digital marketing agency, for website and app development. The team was chosen for their high ratings and was found through an online search. With a small team of 2-5 employees, LiveSalesman completed the project, delivering a functional website and app to meet the agency's needs.

Iota Technology, a company dealing in household items, hired LiveSalesman for website development. The company found LiveSalesman through multiple channels including online search, referral, and the Clutch site. The selection was based on high ratings, proximity, budget-friendly pricing, great culture fit, good value for cost, and aligned company values. LiveSalesman assigned a small team of 2-5 employees to the project and successfully developed the website within the specified 6-month timeframe.

Timeliness

4.9

Service Excellence

4.8

Value

4.9

Would Recommend

5.0