Origen BPO

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Based in Medellín, Colombia, Origen BPO is a small phone answering service. Their services include voice services and non-voice bpo/back office services.

Client Insights

Industry Expertise

Dental

20%

Financial services

20%

Medical

20%

Information technology

15%

Retail

10%

eCommerce

10%

Automotive

5%

Client Size Distribution

Small Business (<$10M) 45%

Midmarket ($10M - $1B) 45%

Enterprise (>$1B) 10%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Origen BPO was hired by an IT consulting firm to provide customer support services. The CEO of the consulting firm found Origen BPO through internet ads and was impressed with their service package. Origen BPO took charge of the firm's help desk and customer support operation for several years, resulting in a noticeable improvement in client perceptions of the firm's services. Throughout the process, the CEO worked closely with a representative from Origen BPO named Camilo, who was praised for his helpfulness and pleasant demeanor. The CEO was highly satisfied with the results and the feedback process with Origen BPO.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0