Top 70 Business Processes Outsourcing (BPO) Companies in Ukraine
July 2022Looking for a top business process outsourcing company in Ukraine?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Ukraine. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.
List of the Best Ukraine BPO Services
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1
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. Founded in 2010, SupportYourApp's team of more than 400 employees provides non-voice BPO/back office services and voice services.
Clients
- Mastercard
- Amazon
- HERE Technologies
- MacPaw
Industries
Notable Project
A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience.
"We were very impressed with everything."
Need help selecting a company?
Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest analyst.
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2
- $5,000+
- 50 - 249 employees
- Kyiv, Ukraine
Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.
Clients
- Cisco
- ITernal Group
- FrontCore
- Digital Knights
Industries
Notable Project
Belkins is a software company’s lead generation partner. They are doing content creation, prospect management, and appointment setting.
"We're impressed with their willingness to do a lot of the behind-the-scenes work for us."
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3
- $5,000+
- 250 - 999 employees
- Kyiv, Ukraine
Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients.
Clients
- eKomi Ltd
- OneLook
- NectarDesk
Industries
Notable Project
A SaaS provider partnered with LimTC in order to provide customer support specialists with great communication skills and subject matter knowledge for their 24/7 after-sales chat support initiative.
"Their hands-on approach and passion are impressive."
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4
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.
Clients
- The App Solutions
- Gita Jewelry
- StudentShare
Industries
Notable Project
WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader.
"They take feedback on board and find solutions."
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5
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.
Clients
- Segment
- Art.com
- Microsoft
- Rockbot
Industries
Notable Project
Leadium performs sales prospecting activities to help a SaaS company find more leads and expand their customer base.
"The team is super easy to work with."
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6
- Undisclosed
- 2 - 9 employees
- Kyiv, Ukraine
Leading Solution is a marketing agency based in Kyiv, Ukraine, with more than two employees. They have provided direct marketing, market research, and email marketing services since their founding in 2015. They work with clients in the industries of IT services and real estate.
Clients
- Adobe
- Cushman & Wakefield
- Preply
- Freshworks
Industries
Notable Project
Leading Solution was hired by a tutoring company to handle their email outreach initiatives. They were tasked with creating a detailed list of prospects and helping the client optimize their targeting.
"They were prompt and polite throughout."
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7
- $5,000+
- 10 - 49 employees
- L'viv, Ukraine
Respect.Studio is a digital marketing studio in Lviv, Ukraine, that was founded in 2016. Respect.Studio's team of around 20 employees provides digital marketing, email marketing, social media marketing, content marketing, and digital strategy services to small and midmarket businesses.
Clients
- A
- ADAPTOVATE
- City Innovation Labs
- The Starr Conspiracy
Industries
Notable Project
Respect.Studio provides digital marketing services for a fintech company. They've conducted a discovery discussion for business objectives and managed keywords research, content creation, and lead generation.
"Respect Studio is a pleasure to work with as they always responded quickly."
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8
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
Notable Project
Global Bilgi provides BPO services for a telecommunications company. The team conducts telesales and customer service, handling incoming calls and creating new business processes from scratch.
"They are a company that rapidly adopts innovations, which is important for the booming market in Ukraine."
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9
- Undisclosed
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services.
Industries
Notable Project
A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals.
"They provided highly efficient operators at a profitable price."
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10
- $5,000+
- 50 - 249 employees
- Kyiv, Ukraine
Central Hubspot is a BPO firm based in Kiev, Ukraine with over 50 members. Founded in 2020, they offer social media marketing, web development, and voice services to small and mid-market agencies in the fields of business services and e-commerce.
Clients
- Plato Realty
Industries
Notable Project
Central Hubspot provided outsourcing solutions for a real estate company. The company was looking for more investors and needed to organize their operations better for future projects. Central Hubspot helped improve the company’s efficiency.
“I was impressed with their service and the value they have delivered.” - Managing Director, Real Estate Company
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11
- $1,000+
- 10 - 49 employees
- Kyiv, Ukraine
Legal IT Group is a legal consultancy founded in 2014. Based in Kiev, Ukraine, the team of 10 provides legal outsourcing services for its clients.
Clients
- Gamedev: Frogwares, Deyteris, Tea&cake Games, Vira Games, Turborocket games
- IT companies: Knowledge Expert, InCust, Prostir, Miritec, PNN soft, DDI, ZubiSoft, Fordewind
- E-commerce: PinTax, Fly technology, Kifreez, Nuts Nuts
- Digital studios:42DM, Admixer, Futuro team
Notable Project
A social media agency partnered with Legal IT Group in order to develop a privacy policy, terms of use, and services agreements for the company.
"Their work desires 5 stars."
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12
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.
Clients
- EcoSoft
- Traybex
Industries
Notable Project
Intellink provided data annotation services for a business intelligence solution provider. They annotated data comparing spatial images from space and localized information about environmental pollution. The work met expectations and was well-received by the partner.
"They delivered what they promised." –CEO, Business Intelligence Solution Provider
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13
- $10,000+
- 50 - 249 employees
- Kyiv, Ukraine
Alcor is an IT outsourcing company based in Kiev, Ukraine and founded in 2007. Their team of 33 employees specializes in creating company-specific R&D centers in Ukraine that provide their clients with finance and accounting outsourcing, HR services, and IT staff augmentation. They work primarily with clients in the telecommunications industry.
Clients
- Tonic Health;
- Certent;
- People.ai;
- Thred Up;
Industries
Notable Project
Alcor provides early-stage business process outsourcing and R&D center consultation for a data collection company. They manage recruiting, facility lease negotiations, legal guidance, and accounting services.
"They provide white-glove service, and they put a lot of creativity into solving problems."
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14
- Undisclosed
- 10 - 49 employees
- Kharkiv, Ukraine
MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.
Clients
- Liberty National
- New Visions for Public Schools
- Upright Solutions
- Viabox
Industries
Notable Project
MoveUp Solutions assisted a safety education company with business management and web development efforts. In addition to this work, they advised the client to globally expand. Following their guidance, the company was able to conduct Occupational Safety and Health Administration (OSHA) training in China and audits in U.S. facilities owned by Japanese firms.
“Their command of English and knowledge of web design were excellent. I would use them again.” — Partner, Safety Firm
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15
- $1,000+
- 50 - 249 employees
- L'viv, Ukraine
Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.
Industries
Notable Project
BPO Nextdoor provides call center services for an IT services company. The team is tasked with delivering qualifying data for higher QA through extensive research and data validation.
"Their reliability, exact grasp of our demands, and the communications are impressive in the workflow."
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16
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Opus Growth Partners is a phone answering service. They are located in Ukrainka, Ukraine and have a midsize team. Their services include voice services, direct marketing, and email marketing.
Industries
Notable Project
Opus Growth Partners handles the lead generation needs of an investment advisory company. They conducts research for potential clients and connects with them.
"They have good systems that report progress transparently and frequently."
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17
- $5,000+
- 10 - 49 employees
- L'viv, Ukraine
Ukrany is an IT outstaffing company based in Kviv, Ukraine. Founded in 2017, they have a team of around 10 employees. Their services mainly include IT staff augmentation and non-voice BPO & back office services for primarily small businesses.
Clients
- Friend Factory
- Team Liquid
- Klingit
- IOPS Team
Industries
Notable Project
A startup IT company hired Ukrany for outsourcing solutions. The team was tasked to find a cost-effective design team who can perform the client's needs.
"We liked the fact that they took all the responsibility for candidates they provided."
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18
- $5,000+
- 50 - 249 employees
- Kharkiv, Ukraine
WiserBrand is a digital marketing agency based in New York City. Founded in 2015, the team of 17 specializes in SEO, web development and web design. They work primarily with midmarket clients, mostly in the legal and eCommerce industries.
Industries
Notable Project
In an extensive brand analysis, WiserBrand examined online presence, marketing practices, and customer relations, and they completed a full report of their findings. They now provide ongoing consultation services.
"WiserBrand has proven to be a reliable, results-oriented, and customer-friendly digital agency."
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19
- $5,000+
- 50 - 249 employees
- Kyiv, Ukraine
SalesAR is a B2B lead generation company from Kyiv, Ukraine. Since 2019, their team of 25 employees provides email marketing and content marketing mostly to small businesses in the advertising, IT, and business services industries.
Clients
- Vedamo
- SoftServe Business Systems
- Pharmax
- Tricent
Industries
Notable Project
SalesAR provides email marketing services for a loyalty program online wallet platform. They are working on the client's LinkedIn email outreach and Calendly with various email versions for lead generation.
"Now that they started working I seem to have a constant stream of calls, which is awesome."
-
20
- $1,000+
- 10 - 49 employees
- Kyiv, Ukraine
Datarob is a Kyiv, Ukraine-based voice services company. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Additional services include digital and email marketing.
Industries
Notable Project
Datarob provides digital marketing services for a business consulting company. The team is responsible for generating leads for the client via LinkedIn.
"Their readiness to adapt to customers' demands is impressive."
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21
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.
Industries
-
22
- Undisclosed
- 50 - 249 employees
- L'viv, Ukraine
MSV Multicall, an answering service, was launched in 2004. In L'viv, Ukraine, their midsize team offers call center services, back office outsourcing, customer service outsourcing, and sales outsourcing. -
23
- Undisclosed
- 1,000 - 9,999 employees
- Kyiv, Ukraine
ECall Call Center, a telephone answering service, was established in 2005. The agency specializes in voice services and non-voice bpo/back office services and has a large team. The agency is located in Kyiv, Ukraine.
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24
- $10,000+
- 10 - 49 employees
- L'viv, Ukraine
Located in Lviv, Ukraine, Solus Agency is a digital marketing agency that employs a team of over 10. They've offered a wide spectrum of services since 2018, including marketing strategy, digital strategy, and social media marketing. Their main focus is small businesses, though they also support mid-sized companies in the business services and consumer products industries.
Clients
- LaborX, Waves.Exchange, Xena Exchange, EMCD, Onlife, LGG
Industries
Notable Project
Solus Agency provided marketing outreach for a gaming company. Their work included a shaping strategy, funnel scripts, network boosting in LinkedIn and email, multi-channel outreach campaigns, and more.
"They were looking to improve the working process with passion and dedication."
-
25
- Undisclosed
- 50 - 249 employees
- Chervonohrad, Ukraine
Established in 2008, Graf Call Center is an answering service company. Their midsize team is located in Chervonohrad, Ukraine. Their services include voice services and non-voice bpo/back office services.
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26
- $1,000+
- 50 - 249 employees
- Kharkiv, Ukraine
OnlineMarket is a Kharkiv, Ukraine-based answering service company. The midsize team focuses on voice services and non-voice bpo/back office services. The company was founded in 2018.
Industries
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27
- $1,000+
- 50 - 249 employees
- Kharkiv, Ukraine
Well Tell is a call center company. Based in Kharkiv, Ukraine, their midsize team provides voice services and non-voice bpo/back office services. The agency was founded in 2010.
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28
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Adelina Call Center is a call center service. The large Kharkiv, Ukraine-based firm was founded in 2004. Their services include voice services.
Industries
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29
- $1,000+
- 10 - 49 employees
- Kyiv, Ukraine
Magnito is a direct marketing company. Based in Kyiv, Ukraine, their small team focuses on direct marketing, email marketing, advertising, market research, and more. The company was founded in 2020.
Industries
Notable Project
Magnito provides lead generation services for an IT company. This includes outbound cold calling and LinkedIn communication, aiming to reach new regions in Asia and CIS countries.
"They have understood the business and processes from the very beginning, which is impressive."
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30
- Undisclosed
- 10 - 49 employees
- Kyiv, Ukraine
Small call center service Bird Service Company, is located in Kyiv, Ukraine. The team focuses on call center services and customer service outsourcing.
Need help selecting a company?
Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.
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