Top 80 Business Processes Outsourcing (BPO) Companies in Ukraine

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Top 80 Business Processes Outsourcing (BPO) Companies in Ukraine

February 2023

Looking for a top business process outsourcing company in Ukraine?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Ukraine BPO Services

  • 1
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services. 

    Clients

    • Nasdaq
    • US Bank
    • Salesforce
    • Google

    Industries

    Notable Project

    CIENCE Technologies helped a streaming advertising company with their outbound sales motion. They researched contacts, created a database, and reached out via email, LinkedIn, and phone calls.

    "The workflow was very seamless and effective."

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  • 2
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Clients

    • eKomi Ltd
    • OneLook
    • NectarDesk

    Industries

    Notable Project

    LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.

    "The project has been very successful — LimTC truly feels like an extension of our company."

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  • 3
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.

    Clients

    • DirecTV
    • Minted
    • Segment
    • Zadara

    Industries

    Notable Project

    Leadium provides outbound marketing and lead generation, planning a scope of work to increase annual recurring revenue rates.

    “I’m blown away their knowledge of outbound prospecting and lead generation.”

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  • 4
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    SalesAR is a B2B lead generation company from Kyiv, Ukraine. Since 2019, their team of 25 employees provides email marketing and content marketing mostly to small businesses in the advertising, IT, and business services industries.

    Clients

    • Vedamo
    • SoftServe Business Systems
    • Pharmax
    • Tricent

    Industries

    Notable Project

    SalesAR provided lead generation services for a modular financial platform. They formed an ideal customer profile, created a content strategy, researched 1,000 contacts monthly, and conducted LinkedIn outreach.

    "We enjoyed their work efficiency, how they delivered reports, and their commitment to learning more about our company."

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  • 5
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Clients

    • The App Solutions
    • Gita Jewelry
    • StudentShare

    Industries

    Notable Project

    Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs.

    "Wow24-7 has a perfect understanding of our services."

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  • 6
    • $1,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.

    Clients

    • Vodafone
    • VFS.Global
    • CGI
    • BlaBlaCar

    Industries

    Notable Project

    A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers.

    "They are high-skilled, responsible, and client-oriented."

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  • 7
    • Undisclosed
    • 2 - 9 employees
    • Kyiv, Ukraine

    Leading Solution is a marketing agency based in Kyiv, Ukraine, with more than two employees. They have provided direct marketing, market research, and email marketing services since their founding in 2015. They work with clients in the industries of IT services and real estate.

    Clients

    • Adobe
    • Cushman & Wakefield
    • Preply
    • Freshworks

    Industries

    Notable Project

    Leading Solution performed lead generation and nurturing for a German SaaS company. The team managed the complete sales funnel creation, from prospecting and generating to processing lead contact information.

    "The most impressive thing was the level of communication and quality of work."

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  • 8
    • $10,000+
    • 50 - 249 employees
    • Stari Bohorodchany, Ukraine

    GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.

    Clients

    • Byte Technologies

    Industries

    Notable Project

    In need of customer service and logistics support, a gaming hardware company is working with GotYourBack Support. The team is responsible for accommodating customer concerns and questions about parcels. 

    "They are exactly doing what we need, and they are awesome and highly talented."

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  • 9
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

    Notable Project

    Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts.

    "They're very professional and were good at meeting KPIs."

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  • 10
    • Scheduling

      4.3
    • Quality

      4.4
    • Cost

      4.4
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Львів, Ukraine

    Agiliway is a digital agency based in Lyiv, Ukraine, with offices in Austin, Texas and Chernivtsi, Ukraine. Founded in 2016, they have approximately 135 employees that serve mostly midmarket clients in the health care, medical, and nonprofit fields. They focus on custom software development, web development, and mobile app development.

    Clients

    • ISV and Serie A
    • B
    • C startups from atumotive
    • fintech

    Industries

    Notable Project

    Agiliway helped an internet agency develop plug-ins for their customer's online shop using PHP and Bootstrap. They also assisted the client in implementing design templates. 

    "All supposedly finished outputs were incomplete."

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  • 11
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Alcor is an IT outsourcing company based in Kiev, Ukraine and founded in 2007. Their team of 33 employees specializes in creating company-specific R&D centers in Ukraine that provide their clients with finance and accounting outsourcing, HR services, and IT staff augmentation. They work primarily with clients in the telecommunications industry.

    Clients

    • Tonic Health
    • Certent
    • People.ai
    • Thred Up

    Industries

    Notable Project

    Alcor provides software development staff augmentation for a life science software company. They offer a PEO structure and have helped find senior software engineers, product designers, QA personnel, and more.

    “They strive to understand what we need to find the right resources.”

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  • 12
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Central Hubspot is a BPO firm based in Kiev, Ukraine with over 50 members. Founded in 2020, they offer social media marketing, web development, and voice services to small and mid-market agencies in the fields of business services and e-commerce.

    Clients

    • Plato Realty

    Industries

    Notable Project

    Central Hubspot provides customer support service, SEO, and sales marketing for the client. Their main responsibilities involve receiving and solving inquiries, generating website traffic, and increasing sales.

    "They have a solution to every problem."

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  • 13
    • $5,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Respect.Studio is a digital marketing studio in Lviv, Ukraine, that was founded in 2016. Respect.Studio's team of around 20 employees provides digital marketing, email marketing, social media marketing, content marketing, and digital strategy services to small and midmarket businesses.

    Clients

    • A
    • ADAPTOVATE
    • City Innovation Labs
    • The Starr Conspiracy

    Industries

    Notable Project

    Respect.Studio created a comprehensive outbound marketing strategy for a software development company. Their work included market and competitive analysis, LinkedIn lead generation campaigns, and more.

    “Respect.Studio’s performance was almost ideal.”

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  • 15
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Opus Growth Partners is a phone answering service. They are located in Ukrainka, Ukraine and have a midsize team. Their services include voice services, direct marketing, and email marketing.

    Industries

    Notable Project

    A software development company has engaged with Opus Growth Partners for lead generation. The team reaches out to customers within the client's ICP and endorses warm and hot leads for further communication.

    "His answers to all my questions are professional and complete."

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  • 17
    • Undisclosed
    • 10 - 49 employees
    • Kharkiv, Ukraine

    MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.

    Clients

    • Liberty National
    • New Visions for Public Schools
    • Upright Solutions
    • Viabox

    Industries

    Notable Project

    1. Conflict of interest: respondent is currently a customer support specialist at MoveUp (https://www.linkedin.com/in/victoria-sedykh-298a29143).

    2. Duplicate review: https://clutch.co/review/sales-manager-amazon-smm-0 

    "Quote."

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  • 18
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Kniazhychi, Ukraine

    Quilqy is a content production firm based in Kyiv, Ukraine, and founded in 2019. Their team of more than two provides email marketing, content marketing, and marketing strategy services for small and mid-market businesses in the industries of advertising, gaming, and business services.

    Clients

    • Podean
    • FormSwift
    • Go Strata
    • Job com

    Industries

    Notable Project

    Quilqy implemented lead research to facilitate the client's cold outreach efforts.

    "Many other vendors have difficulty understanding the tasks and deliverables, but Quilqy just gets it."

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  • 19
    • $1,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

    Industries

    Notable Project

    A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list.

    ''I recommend telling them your goals — their team can advise you on the best way to achieve them.''

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  • 20
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kharkiv, Ukraine

    WiserBrand is a digital marketing agency based in New York City. Founded in 2015, the team of 17 specializes in SEO, web development and web design. They work primarily with midmarket clients, mostly in the legal and eCommerce industries.

    Industries

    Notable Project

    WiseBrand spearheaded a multi-channel marketing push. They managed blogging platforms and social media accounts, put out press releases, and did SEO. They also delivered regular progress reports.

    "After a while we even started thinking alike, as if we were reading each other's minds." 

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  • 21
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Kyiv, Ukraine
    Based in Kyiv, Ukraine, Addlium is a small social media marketing agency. They focus on social media marketing, sales outsourcing, and email marketing and were launched in 2022.

    Clients

    • SSOIF
    • SSO Logistics
    • Duran Lubricants & Chemicals Gmbh
    • Valdis Logistics

    Industries

    Notable Project

    Addlium was hired by a logistics solutions company to develop a landing page and run paid promotions. They also generated articles for the client's website blog.

    "It was a pleasure to work with the Addlum team."

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  • 22
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Ukrany is an IT outstaffing company based in Kviv, Ukraine. Founded in 2017, they have a team of around 10 employees. Their services mainly include IT staff augmentation and non-voice BPO & back office services for primarily small businesses. 

    Clients

    • Friend Factory
    • Team Liquid
    • Klingit
    • IOPS Team

    Industries

    Notable Project

    A startup IT company hired Ukrany for outsourcing solutions. The team was tasked to find a cost-effective design team who can perform the client's needs.

    "We liked the fact that they took all the responsibility for candidates they provided."

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  • 23
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Datarob is a Kyiv, Ukraine-based voice services company. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Additional services include digital and email marketing.

    Industries

    Notable Project

    An IT recruitment agency hired Datarob to perform an email audit for the business. Their tasks included email deliverability fixing, corporate mailbox warmup, outreach database generation.

    "They always tried to do more than we expected."

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  • 24
    • Undisclosed
    • 50 - 249 employees
    • L'viv, Ukraine
    MSV Multicall, an answering service, was launched in 2004. In L'viv, Ukraine, their midsize team offers call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.
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  • 25
    • Undisclosed
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine
    ECall Call Center, a telephone answering service, was established in 2005. The agency specializes in voice services and non-voice bpo/back office services and has a large team. The agency is located in Kyiv, Ukraine.
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  • 26
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, Solus Agency is a digital marketing agency that employs a team of over 10. They've offered a wide spectrum of services since 2018, including marketing strategy, digital strategy, and social media marketing. Their main focus is small businesses, though they also support mid-sized companies in the business services and consumer products industries.

    Clients

    • LaborX, Waves.Exchange, Xena Exchange, EMCD, Onlife, LGG

    Industries

    Notable Project

    Solus Agency leads social media marketing efforts, working to build a community of more than 50,000 and find more than 4,000 app testers. Besides social media marketing, the team does Branding and PR.

    "It's a pure thrill to work with Solus Agency."

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  • 27
    • Undisclosed
    • 50 - 249 employees
    • Chervonohrad, Ukraine
    Established in 2008, Graf Call Center is an answering service company. Their midsize team is located in Chervonohrad, Ukraine. Their services include voice services and non-voice bpo/back office services.
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  • 28
    • Undisclosed
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services. 

    Industries

    Notable Project

    Mindy Support provides prospect research to drive business development for a marketing and tech group. They focus on LinkedIn and other B2B platforms to find, target, and establish leads.

    "Their professionalism impresses me."

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  • 29
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.

    Clients

    • Cisco
    • ITernal Group
    • FrontCore
    • Digital Knights

    Industries

    Notable Project

    Belkins led a video surveillance firm's outbound marketing to generate leads from the oil and energy industry. They wrote and sent cold emails and scheduled meetings with highly qualified leads.

    "Sometimes they used various strategies and tackled the same prospects with different messages, keeping them fresh."

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  • 30
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine
    Brebeneskul Consulting is a sales outsourcing company. Their small team is located in Kyiv, Ukraine. Their services include sales outsourcing, email marketing, and call center services. The firm was launched in 2019.

    Notable Project

    A global venture company hired Brebeneskul Consulting to provide call center services. They also do consultation and research efforts.

    ''They do a phenomenal job; they're humble, hardworking, and very open.''

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