Top 40 Inbound Call Centers in Ukraine
March 2023Looking for a top inbound call center in Ukraine?
Inbound call centers can make all the difference to your business.
To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Ukraine. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Ukraine Inbound Call Center Companies
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1
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Clients
- Nasdaq
- US Bank
- Salesforce
Industries
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CIENCE Technologies provided appointment-setting and cold-calling services for an IT services and solutions company. This also involved outreach campaigns, cold emailing, and cold messaging on LinkedIn.
"The appointment generation process was impressive."
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2
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.
Clients
- The App Solutions
- Gita Jewelry
- StudentShare
Industries
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WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool.
"Their sheer willingness and enthusiasm to provide excellence have been most impressive."
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3
- $5,000+
- 250 - 999 employees
- Kyiv, Ukraine
Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients.
Clients
- eKomi Ltd
- OneLook
- NectarDesk
Industries
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LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.
"The project has been very successful — LimTC truly feels like an extension of our company."
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4
- $5,000+
- 50 - 249 employees
- Kharkiv, Ukraine
WiserBrand is a digital marketing agency based in New York City. Founded in 2015, the team of 17 specializes in SEO, web development and web design. They work primarily with midmarket clients, mostly in the legal and eCommerce industries.
Industries
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WiserBrand provides staff augmentation services for a software firm. The team has provided a pair of senior software engineers to help the client complete two major development projects.
"They've provided top-notch engineers with good communication skills."
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5
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.
Clients
- DirecTV
- Minted
- Segment
- Zadara
Industries
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Leadium was hired by a data-gathering tool to handle outreach campaigns in new product territories. Their tasks include identifying specific niches in specialized markets and managing outbound activities
"I was pleased by their implementation of high-level concepts, such as personality data to personalize messaging."
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6
- $5,000+
- 50 - 249 employees
- Kyiv, Ukraine
SalesAR is a B2B lead generation company from Kyiv, Ukraine. Since 2019, their team of 25 employees provides email marketing and content marketing mostly to small businesses in the advertising, IT, and business services industries.
Clients
- Vedamo
- SoftServe Business Systems
- Pharmax
- Tricent
Industries
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SalesAR provides lead generation services for a printed circuit boards manufacturer. The team is responsible for researching 1000 ICP-compliant contacts/month within relevant industries.
"I was most impressed of how quickly the project was up and running."
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7
- $1,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.
Clients
- Vodafone
- VFS.Global
- CGI
- BlaBlaCar
Industries
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A.R.C.E. Call Center has provided an interactive voice response system for a digital products business. The system integrates pre-recorded audio that would engage callers to redeem top-up vouchers.
"They've performed very well, and we have 100% satisfaction from our side."
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8
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.
Clients
- EcoSoft
- Traybex
Industries
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A renewable energy company has hired Intellink to handle 24/7 customer support services for several eastern European clients.
"They are really committed."
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9
- $10,000+
- 50 - 249 employees
- Stari Bohorodchany, Ukraine
GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.
Clients
- Byte Technologies
Industries
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GotYourBack Support provides customer service for a cybersecurity company's client. The team provides customer support and delivers financial KPIs for the end client.
"GotYourBack team is very collaborative and they learn quickly."
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10
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
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Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts.
"They're very professional and were good at meeting KPIs."
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11
- Undisclosed
- 10 - 49 employees
- Kharkiv, Ukraine
MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.
Clients
- Liberty National
- New Visions for Public Schools
- Upright Solutions
- Viabox
Industries
Visit SiteNotable Project
1. Conflict of interest: respondent is currently a customer support specialist at MoveUp (https://www.linkedin.com/in/victoria-sedykh-298a29143).
2. Duplicate review: https://clutch.co/review/sales-manager-amazon-smm-0
"Quote."
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12
- $5,000+
- 10 - 49 employees
- L'viv, Ukraine
Ukrany is an IT outstaffing company based in Kviv, Ukraine. Founded in 2017, they have a team of around 10 employees. Their services mainly include IT staff augmentation and non-voice BPO & back office services for primarily small businesses.
Clients
- Friend Factory
- Team Liquid
- Klingit
- IOPS Team
Industries
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Ukrany provided HR services for a trucking dispatch service company. After discussing the requirements and processes, the team sent multiple CVs and helped schedule interviews.
"All questions were answered on time."
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13
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Opus Growth Partners is a phone answering service. They are located in Ukrainka, Ukraine and have a midsize team. Their services include voice services, direct marketing, and email marketing.
Industries
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A software development company has engaged with Opus Growth Partners for lead generation. The team reaches out to customers within the client's ICP and endorses warm and hot leads for further communication.
"His answers to all my questions are professional and complete."
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14
- $5,000+
- 50 - 249 employees
- Kyiv, Ukraine
Central Hubspot is a BPO firm based in Kiev, Ukraine with over 50 members. Founded in 2020, they offer social media marketing, web development, and voice services to small and mid-market agencies in the fields of business services and e-commerce.
Clients
- Plato Realty
Industries
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Central Hubspot provides customer support service, SEO, and sales marketing for the client. Their main responsibilities involve receiving and solving inquiries, generating website traffic, and increasing sales.
"They have a solution to every problem."
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15
- $5,000+
- 50 - 249 employees
- Kyiv, Ukraine
Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.
Clients
- Cengage
- Omnicharge
- Sekisui Products
- Born & Bred Creative
Industries
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Belkins helps a talent outsourcing company acquire around six appointments per month. They've assigned a team of lead generation specialists to engage leads and promote the client's services to customers.
"The results Belkins showed impressed us."
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16
- $1,000+
- 50 - 249 employees
- L'viv, Ukraine
Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.
Industries
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A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list.
''I recommend telling them your goals — their team can advise you on the best way to achieve them.''
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17
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
CATI call center, a call center, was launched in 2011. The midsize team focuses on voice services, event marketing & planning, market research, public relations, and more. The firm is in Kyiv, Ukraine and Monks Risborough, United Kingdom.Visit SiteIndustries
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18
- Undisclosed
- 1,000 - 9,999 employees
- Kyiv, Ukraine
ECall Call Center, a telephone answering service, was established in 2005. The agency specializes in voice services and non-voice bpo/back office services and has a large team. The agency is located in Kyiv, Ukraine.Visit Site -
19
- Undisclosed
- 50 - 249 employees
- Chervonohrad, Ukraine
Established in 2008, Graf Call Center is an answering service company. Their midsize team is located in Chervonohrad, Ukraine. Their services include voice services and non-voice bpo/back office services.Visit Site -
20
- $1,000+
- 50 - 249 employees
- Kharkiv, Ukraine
OnlineMarket is a Kharkiv, Ukraine-based answering service company. The midsize team focuses on voice services and non-voice bpo/back office services. The company was founded in 2018.
Visit SiteIndustries
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21
- $1,000+
- 2 - 9 employees
- Ivano-Frankivs'k, Ukraine
Established in 2021, Amevalue is a customer service outsourcing company. They are located in Ivano-Frankivs'k, Ukraine and have a small team. The company provides customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.Visit Site -
22
- $1,000+
- 10 - 49 employees
- Dnipro, Ukraine
Non-voice bpo/back office services company Shift-Arts was founded in 2015. Headquartered in Dnipro, Ukraine, their small team offers non-voice bpo/back office services, voice services, IT managed services, and IT staff augmentation.Visit SiteIndustries
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23
- $1,000+
- 50 - 249 employees
- Kharkiv, Ukraine
Well Tell is a call center company. Based in Kharkiv, Ukraine, their midsize team provides voice services and non-voice bpo/back office services. The agency was founded in 2010.Visit Site -
24
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Adelina Call Center is a call center service. The large Kharkiv, Ukraine-based firm was founded in 2004. Their services include voice services.
Visit SiteIndustries
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25
- Undisclosed
- 50 - 249 employees
- Kyiv, Ukraine
BSG World is a Kyiv, Ukraine-based direct marketing company. The midsize team focuses on direct marketing, other marketing, email marketing, application management & support, and more and was founded in 2007.
Industries
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BSG World designed a prototype for a premier seller and marketplace service. They refined the client’s product vision and growth strategy.
"They’re willing to go the extra mile and they have a very diverse portfolio."
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26
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
EnergeticHub is a midsize telephone answering service based in Kyiv, Ukraine and Berlin, Germany. They focus on voice services, IT managed services, and non-voice bpo/back office services and were founded in 2020.Visit SiteIndustries
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27
- $5,000+
- 10 - 49 employees
- Kyiv, Ukraine
Application management & support company Helpich was launched in 2018. Their small team is headquartered in Kyiv, Ukraine and Kyiv, Ukraine. Helpich focuses on application management & support, content marketing, customer service outsourcing, call center services, and more.Visit Site -
28
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.
Clients
- DoorDash
- Headspace
- Jam City
- Bittrex
Industries
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Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications.
"Helpware has consistently exceeded expectations even when we have special support needs."
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29
- $5,000+
- 2 - 9 employees
- Kyiv, Ukraine
Business consulting company Resourcerr was launched in 2021. They are based in Kyiv, Ukraine and have a small team. Resourcerr offers business consulting and customer service outsourcing.Visit Site -
30
- Undisclosed
- 50 - 249 employees
- L'viv, Ukraine
MSV Multicall, an answering service, was launched in 2004. In L'viv, Ukraine, their midsize team offers call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.Visit Site
