Top 30 Inbound Call Centers in Ukraine

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Top 30 Inbound Call Centers in Ukraine

August 2022

Looking for a top inbound call center in Ukraine?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Ukraine. 

List of the Best Ukraine Inbound Call Center Companies

  • 1
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.

    Clients

    • Cisco
    • ITernal Group
    • FrontCore
    • Digital Knights

    Industries

    Notable Project

    A PropTech company hired Belkins to manage an automated email outreach with personally written scripts. Their goal was to engage prospects and reach 30 appointments within the three-month campaign. 

    "We were impressed by the simplicity of the onboarding process and the campaign performance."

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  • 2
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. Founded in 2010, SupportYourApp's team of more than 400 employees provides non-voice BPO/back office services and voice services. 

    Clients

    • Mastercard
    • Amazon
    • HERE Technologies
    • MacPaw

    Industries

    Notable Project

    A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience.

    "We were very impressed with everything."

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  • 3
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Clients

    • eKomi Ltd
    • OneLook
    • NectarDesk

    Industries

    Notable Project

    A SaaS provider partnered with LimTC in order to provide customer support specialists with great communication skills and subject matter knowledge for their 24/7 after-sales chat support initiative.

    "Their hands-on approach and passion are impressive."

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  • 4
    • Scheduling

      4.7
    • Quality

      4.6
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Clients

    • The App Solutions
    • Gita Jewelry
    • StudentShare

    Industries

    Notable Project

    WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader.

    "They take feedback on board and find solutions."

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  • 5
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.

    Clients

    • Segment
    • Art.com
    • Microsoft
    • Rockbot

    Industries

    Notable Project

    Leadium performs sales prospecting activities to help a SaaS company find more leads and expand their customer base.

    "The team is super easy to work with."

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  • 6
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kharkiv, Ukraine

    WiserBrand is a digital marketing agency based in New York City. Founded in 2015, the team of 17 specializes in SEO, web development and web design. They work primarily with midmarket clients, mostly in the legal and eCommerce industries.

    Industries

    Notable Project

    In an extensive brand analysis, WiserBrand examined online presence, marketing practices, and customer relations, and they completed a full report of their findings. They now provide ongoing consultation services.  

    "WiserBrand has proven to be a reliable, results-oriented, and customer-friendly digital agency." 

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  • 7
    • Undisclosed
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services. 

    Industries

    Notable Project

    A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals.

    "They provided highly efficient operators at a profitable price."

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  • 9
    • Undisclosed
    • 10 - 49 employees
    • Kharkiv, Ukraine

    MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.

    Clients

    • Liberty National
    • New Visions for Public Schools
    • Upright Solutions
    • Viabox

    Industries

    Notable Project

    MoveUp Solutions assisted a safety education company with business management and web development efforts. In addition to this work, they advised the client to globally expand. Following their guidance, the company was able to conduct Occupational Safety and Health Administration (OSHA) training in China and audits in U.S. facilities owned by Japanese firms.

    “Their command of English and knowledge of web design were excellent. I would use them again.” — Partner, Safety Firm

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  • 10
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

    Notable Project

    Global Bilgi provides BPO services for a telecommunications company. The team conducts telesales and customer service, handling incoming calls and creating new business processes from scratch.

    "They are a company that rapidly adopts innovations, which is important for the booming market in Ukraine."

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  • 11
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.3
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Ukrany is an IT outstaffing company based in Kviv, Ukraine. Founded in 2017, they have a team of around 10 employees. Their services mainly include IT staff augmentation and non-voice BPO & back office services for primarily small businesses. 

    Clients

    • Friend Factory
    • Team Liquid
    • Klingit
    • IOPS Team

    Industries

    Notable Project

    A startup IT company hired Ukrany for outsourcing solutions. The team was tasked to find a cost-effective design team who can perform the client's needs.

    "We liked the fact that they took all the responsibility for candidates they provided."

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  • 12
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Central Hubspot is a BPO firm based in Kiev, Ukraine with over 50 members. Founded in 2020, they offer social media marketing, web development, and voice services to small and mid-market agencies in the fields of business services and e-commerce.

    Clients

    • Plato Realty

    Industries

    Notable Project

    Central Hubspot provided outsourcing solutions for a real estate company. The company was looking for more investors and needed to organize their operations better for future projects. Central Hubspot helped improve the company’s efficiency.

    “I was impressed with their service and the value they have delivered.” - Managing Director, Real Estate Company

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  • 13
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Opus Growth Partners is a phone answering service. They are located in Ukrainka, Ukraine and have a midsize team. Their services include voice services, direct marketing, and email marketing.

    Industries

    Notable Project

    Opus Growth Partners handles the lead generation needs of an investment advisory company. They conducts research for potential clients and connects with them.

    "They have good systems that report progress transparently and frequently."

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  • 14
    • $1,000+
    • 50 - 249 employees
    • L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

    Industries

    Notable Project

    A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list.

    ''I recommend telling them your goals — their team can advise you on the best way to achieve them.''

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  • 15
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.

    Industries

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  • 16
    • Undisclosed
    • 50 - 249 employees
    • L'viv, Ukraine
    MSV Multicall, an answering service, was launched in 2004. In L'viv, Ukraine, their midsize team offers call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.
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  • 17
    • Undisclosed
    • 50 - 249 employees
    • Kharkiv, Ukraine
    Adelina Call Center is a midsize call center service launched in 2004. Their services include call center services. The company is headquartered in Kharkiv, Ukraine.
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  • 18
    • Undisclosed
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    ECall Call Center, a telephone answering service, was established in 2005. The agency specializes in voice services and non-voice bpo/back office services and has a large team. The agency is located in Kyiv, Ukraine.

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  • 19
    • Undisclosed
    • 10 - 49 employees
    • Kyiv, Ukraine

    Small call center service Bird Service Company, is located in Kyiv, Ukraine. The team focuses on call center services and customer service outsourcing.

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  • 20
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    CATI call center, a call center, was launched in 2011. The midsize team focuses on voice services, event marketing & planning, market research, public relations, and more. The firm is in Kyiv, Ukraine and Monks Risborough, United Kingdom.

    Industries

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  • 21
    • Undisclosed
    • 50 - 249 employees
    • Chervonohrad, Ukraine

    Established in 2008, Graf Call Center is an answering service company. Their midsize team is located in Chervonohrad, Ukraine. Their services include voice services and non-voice bpo/back office services.

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  • 22
    • $1,000+
    • 50 - 249 employees
    • Kharkiv, Ukraine

    OnlineMarket is a Kharkiv, Ukraine-based answering service company. The midsize team focuses on voice services and non-voice bpo/back office services. The company was founded in 2018.

    Industries

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  • 23
    • $1,000+
    • 2 - 9 employees
    • Ivano-Frankivs'k, Ukraine
    Established in 2021, Amevalue is a customer service outsourcing company. They are located in Ivano-Frankivs'k, Ukraine and have a small team. The company provides customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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  • 24
    • $1,000+
    • 50 - 249 employees
    • Kharkiv, Ukraine

    Well Tell is a call center company. Based in Kharkiv, Ukraine, their midsize team provides voice services and non-voice bpo/back office services. The agency was founded in 2010.

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  • 25
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Adelina Call Center is a call center service. The large Kharkiv, Ukraine-based firm was founded in 2004. Their services include voice services.

    Industries

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  • 26
    • Undisclosed
    • 10 - 49 employees
    • L'viv, Ukraine

    Headquartered in L'viv, Ukraine, CSL - Customer Support Lviv is a small phone answering service. Their services include call center services and customer service outsourcing.

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  • 27
    • $1,000+
    • 10 - 49 employees
    • Dnipro, Ukraine

    Non-voice bpo/back office services company Shift-Arts was founded in 2015. Headquartered in Dnipro, Ukraine, their small team offers non-voice bpo/back office services, voice services, IT managed services, and IT staff augmentation.

    Industries

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  • 28
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    EnergeticHub is a midsize telephone answering service based in Kyiv, Ukraine and Berlin, Germany. They focus on voice services, IT managed services, and non-voice bpo/back office services and were founded in 2020.

    Industries

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  • 29
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine
    Application management & support company Helpich was launched in 2018. Their small team is headquartered in Kyiv, Ukraine and Kyiv, Ukraine. Helpich focuses on application management & support, content marketing, customer service outsourcing, call center services, and more.
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  • 30
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

    Clients

    • DoorDash
    • Headspace
    • Jam City
    • Bittrex

    Industries

    Notable Project

    Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents.

    "I always feel highly supported by the team leads and I really appreciate their attentiveness."

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