What is a BPO company?

A business process outsourcing (BPO) company typically provides services that address gaps internal teams can’t handle. Services can include data entry, human resource management, and call center. By partnering with a BPO company, you can ensure that your company gets access to trained professionals with extensive experience with various functions and processes. BPO companies help businesses of all sizes by reducing operational costs and fostering innovation. Ultimately, they are dedicated to helping companies succeed by allowing them to free their internal teams and giving them more flexibility to focus on their core competencies.

Why is it important to hire a BPO back office company?

Hiring a BPO back office company can provide immediate expertise and experience to specific processes your business lacks. Their services are also cost-effective and can save you a lot of time so you can focus more on improving your business. One of the main advantages of working with a BPO company is that they will provide a wide range of services that can fill in gaps in a growing business. They leverage their expertise to give enterprises the specialized skills and expertise needed to meet modern demands. Furthermore, these companies have the tools necessary to onboard employees and function. In summary, partnering with a BPO can be an excellent way to expand your business cost-efficiently.

How much does it cost to hire a back office BPO company?

Hiring a back-office BPO company will cost around $50 to $1,500 monthly.

Top 100 Back Office BPO Companies

The Best of November 2024

Business process outsourcing (BPO) refers to a widely prevalent practice of hiring or contracting business functions to third-party service providers. They generally offer various services, including customer support, sales and marketing, and human resources.

Jump to Most Reviewed Companies

List of the Best Back Office BPO Services

361

The Medicator's

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
Back Office Outsourcing company The Medicator's was launched in 2003. Based in Naperville, Illinois and Davis, California, the team specializes in Back Office Outsourcing.
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362

Essential Infotech
(2 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 10 - 49 employees
- Dhaka, Bangladesh
Essential Infotech is a web development firm. Their midsize team is based in Dhaka, Bangladesh and Arab, Alabama and provides web development, mobile app development, robotics process automation, and Artificial Intelligence. The firm was founded in 2014.

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363

Swivelt
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $100,000+
- 10 - 49 employees
- Singapore, Singapore
Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries.

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Clients
- NetApp
Industries
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364

Clickservice GmbH
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $5,000+
- 10 - 49 employees
Clickservice GmbH is a software development company. Their small team is based in Wien, Austria. The agency specializes in custom software development, e-commerce development, web development, web design, and more.

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365

Cobra Legal Solutions
(2 Reviews) 5.0
- Timeliness
  4.3
- Service Excellence
  5.0
- Value
  4.3
- Would Recommend
  4.8
- $1,000+
- 50 - 249 employees
- Chennai, India
Cobra Legal Solutions is an IT management company based in Austin, TX with a satellite office in Chennai, India. Founded in 2007, Cobra Legal Solutions' team of 100+ employees provides non-voice BPO/back office services and voice/call center services to global corporations and law firms.

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Clients
- ISO 9001:2008;Certified
Industries
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366

Magellan Solutions Outsourcing Inc
(12 Reviews) 4.5
- Timeliness
  4.4
- Service Excellence
  4.5
- Value
  4.3
- Would Recommend
  4.5
- $10,000+
- 250 - 999 employees
- Mandaluyong, Philippines
Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services.

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367

Leverage Contact Center
(2 Reviews) 4.8
- Timeliness
  5.0
- Service Excellence
  4.8
- Value
  3.8
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
Leverage Contact Center is a customer service company in Luanda, Angola. Founded in 2018, they have about 16 employees that serve mostly midmarket clients in the consumer products, telecommunications, and supply chain sectors. Services include voice services, back-office services, and air freight.

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Clients
- Nuvibrands
Industries
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368

FirmsDesk
(6 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  4.9
- $5,000+
- 1,000 - 9,999 employees
- New York, NY
FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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369

Axcim Business Solutions
(3 Reviews) 4.8
- Timeliness
  4.5
- Service Excellence
  4.8
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 2 - 9 employees
Axcim Business Solutions is a non-voice bpo/back office services company. Their small team is based in Colombo, Sri Lanka. Their team provides non-voice bpo/back office services, finance & accounting outsourcing (FAO), HR services, and voice services.

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Industries
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370

Fusion Global Services
(1 Reviews) 4.0
- Timeliness
  5.0
- Service Excellence
  4.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- 6th Of October, Egypt
Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.

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Clients
- Bosta
Industries
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371

2ndOffice Limited
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $75,000+
- 50 - 249 employees
- Couva, Trinidad and Tobago
2ndOffice Limited is a IT staff augmentation company. They are located in Couva, Trinidad and Tobago and have a midsize team. The agency focuses on IT staff augmentation, call center services, back office outsourcing, finance & accounting outsourcing (FAO), and more.
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372

ARC Business Process Outsourcing
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 50 - 249 employees
- Stellenbosch, South Africa
ARC Business Process Outsourcing is a sales outsourcing company. The midsize Cape Town, South Africa-based company was founded in 2020. Their team specializes in sales outsourcing, customer service outsourcing, call center services, and back office outsourcing.
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373

FDI China
(1 Reviews) 4.5
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 10 - 49 employees
- Shanghai, China
FDI China is a small business consulting company. Located in Shanghai, China, the agency was launched in 2016. Their team focuses on business consulting, HR services, non-voice bpo/back office services, and finance & accounting outsourcing (FAO).

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374

Leads at Scale
(2 Reviews) 4.3
- Timeliness
  4.3
- Service Excellence
  4.3
- Value
  4.8
- Would Recommend
  4.8
- $1,000+
- 10 - 49 employees
- Spokane, WA
Leads at Scale is an answering service launched in 2013. They are located in Spokane, Washington and have a small team. The agency offers voice services and non-voice bpo/back office services.

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375

Dynamic Business Outsourcing Solutions
(1 Reviews) 4.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $5,000+
- 50 - 249 employees
- Quezon City, Philippines
Dynamic Business Outsourcing Solutions is an offshore staffing company headquartered in Cubao, Philippines. Founded in 2015, they now have about 30 employees. They offer voice services, non-voice BPO and back office services, and web design services to primarily midmarket firms and small businesses in the following industries: financial services, consumer products and services, and advertising and marketing.

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Clients
- Alpha Group
Industries
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376

Hi-Deas Expedient Solutions Limited
(1 Reviews) 4.5
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $25,000+
- 10 - 49 employees
- Lagos, Nigeria
Hi-Deas Expedient Solutions Limited is a non-voice bpo/back office services company. Their small team is in Ikeja, Nigeria. The agency provides non-voice bpo/back office services and voice services. The agency was established in 2013.

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377

Callsite Solutions
(1 Reviews) 5.0
- Timeliness
  4.5
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $10,000+
- 10 - 49 employees
- San Salvador, El Salvador
Callsite Solutions is a phone answering service. The small San Salvador, El Salvador-based company was launched in 2022. Their services include call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

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378

Atheva Services
(1 Reviews) 5.0
- Timeliness
  4.5
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $75,000+
- 10 - 49 employees
- Ahmedabad, India
Atheva Services is an HR company based in Ahmedabad, India with more than 10 employees. Founded in 2020, they specialize in back-office services, HR services, and voice services for small and mid-market firms in the fields of health care and IT.

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379

Big Leads
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- Undisclosed
- 10 - 49 employees
- Medley, FL
Founded in 2019, Big Leads is a small social media marketing firm headquartered in Medley, Florida. Their services include social media marketing, email marketing, business consulting, and back office outsourcing.
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380

Data Entry Outsourced
(1 Reviews) 2.5
- Timeliness
  2.0
- Service Excellence
  2.5
- Value
  3.0
- Would Recommend
  2.5
- $1,000+
- 50 - 249 employees
Data Entry Outsourced is a data management firm founded in 2004 in Bangalore, India. With a team of more than 50 employees, Data Entry Outsourced provides non-voice BPO/back office services and voice/call center services to clients across the globe.

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381

Experts Helping Businesses
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $25,000+
- 50 - 249 employees
- Karachi, Pakistan
Experts Helping Businesses is a Cape Coral, Florida-based customer service outsourcing company. The midsize team focuses on customer service outsourcing, call center services, back office outsourcing, and sales outsourcing. The firm was founded in 2017.

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382

Dotcomsourcing

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Carrollton, TX
Founded in 2018, Dotcomsourcing is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Recruiting.
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383

Custex
(3 Reviews) 4.8
- Timeliness
  5.0
- Service Excellence
  4.8
- Value
  5.0
- Would Recommend
  5.0
- $50,000+
- 10 - 49 employees
- Mumbai, India
Since its founding in 2019, the Mumbai-based team of about 50 at Custex has already become an established e-commerce service provider. They focus primarily on e-commerce development, non-voice BPO/back office services, and content marketing.

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Clients
- Amazon- India
Industries
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384

Provirtualassistants
(2 Reviews) 5.0
- Timeliness
  4.8
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  4.8
- $5,000+
- 10 - 49 employees
- Mumbai, India
Launched in 2011, Provirtualassistants is a non-voice bpo/back office services company. The company specializes in non-voice bpo/back office services, other digital marketing, social media marketing, web design, and more and has a small team. The company is located in Mumbai, India.

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385

Dialnest PTE LTD
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 50 - 249 employees
- Singapore, Singapore
Dialnest PTE LTD is a call center company. Founded in 2023, the team specializes in Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing. Their midsize firm is headquartered in Singapore, Singapore and Iloilo City, Philippines.
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386

Professional Reimbursement Managers - PRM Billing

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Pembroke Pines, FL
Professional Reimbursement Managers - PRM Billing, a Back Office Outsourcing company, was launched in 1995. They offers Back Office Outsourcing and Business Consulting.
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387

Jeremy Chen Sales
(2 Reviews) 4.8
- Timeliness
  5.0
- Service Excellence
  4.8
- Value
  4.8
- Would Recommend
  4.8
- Undisclosed
- 2 - 9 employees
Business consulting company Jeremy Chen Sales was established in 2018. The agency specializes in business consulting, call center services, back office outsourcing, and sales outsourcing and has a small team.
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388

Call Force Solutions
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 10 - 49 employees
- Kalispell, MT
Call Force Solutions is a phone answering service headquartered in Kalispell, Montana. The small team specializes in call center services, back office outsourcing, sales outsourcing, transcription, and more and was launched in 2024.
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389

Maxtech Data House Private Limited
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 250 - 999 employees
Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

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Clients
- Digiperform
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390

Outsource-X (Pty) Ltd
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- Undisclosed
- 50 - 249 employees
- Cape Town, South Africa
Outsource-X (Pty) Ltd, an answering service and customer service outsourcing company, is located in Cape Town, South Africa. The agency offers call center services and customer service outsourcing and has a midsize team.The agency was founded in 2022.
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