What is a BPO company?

A business process outsourcing (BPO) company typically provides services that address gaps internal teams can’t handle. Services can include data entry, human resource management, and call center. By partnering with a BPO company, you can ensure that your company gets access to trained professionals with extensive experience with various functions and processes. BPO companies help businesses of all sizes by reducing operational costs and fostering innovation. Ultimately, they are dedicated to helping companies succeed by allowing them to free their internal teams and giving them more flexibility to focus on their core competencies.

Why is it important to hire a BPO back office company?

Hiring a BPO back office company can provide immediate expertise and experience to specific processes your business lacks. Their services are also cost-effective and can save you a lot of time so you can focus more on improving your business. One of the main advantages of working with a BPO company is that they will provide a wide range of services that can fill in gaps in a growing business. They leverage their expertise to give enterprises the specialized skills and expertise needed to meet modern demands. Furthermore, these companies have the tools necessary to onboard employees and function. In summary, partnering with a BPO can be an excellent way to expand your business cost-efficiently.

How much does it cost to hire a back office BPO company?

Hiring a back-office BPO company will cost around $50 to $1,500 monthly.

Top 100 Back Office BPO Companies

The Best of November 2024

Business process outsourcing (BPO) refers to a widely prevalent practice of hiring or contracting business functions to third-party service providers. They generally offer various services, including customer support, sales and marketing, and human resources.

Jump to Most Reviewed Companies

List of the Best Back Office BPO Services

331

Unit One Group
(1 Reviews) 4.0
- Timeliness
  3.5
- Service Excellence
  4.0
- Value
  5.0
- Would Recommend
  4.0
- $10,000+
- 50 - 249 employees
- Palestine, Palestine, State of
Unit One is an information and communication technologies company of 44 employees, founded in 2005. Their headquarters is in Gaza, Palestine, with other locations in Israel, the U.S., and the U.K. They offer a wide variety of services, including IT staff augmentation, mobile app development, and digital strategy. They serve midmarket and small business clients, primarily in the business services industry.

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Clients
- Bank Of Palestine
Industries
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332

Fenebris India Pvt Ltd
(10 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 10 - 49 employees
- Noida, India
Fenebris India is a big data company in Noida, India. The midsize company was founded in 2019. Their team specializes in BI & big data consulting & SI, cloud consulting & SI, custom software development, IoT development, and more.
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333

Spectrum BPO
(22 Reviews) 4.9
- Timeliness
  4.9
- Service Excellence
  4.9
- Value
  4.9
- Would Recommend
  4.8
- $1,000+
- 250 - 999 employees
- Rawalpindi, Pakistan
Established in 2008, Spectrum BPO is a SEO company. They are headquartered in Dallas, Texas and have a midsize team. The company provides search engine optimization, pay per click, social media marketing, and email marketing.

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334

GIC BPO LLC
(2 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 50 - 249 employees
- Miami, FL
Call center service GIC BPO LLC is located in Miami, Florida. The midsize agency was founded in 2019. Their services include call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.
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335

Intelligent Office
(26 Reviews) 4.5
- Timeliness
  0.4
- Service Excellence
  4.5
- Value
  0.4
- Would Recommend
  4.6
- Undisclosed
- 250 - 999 employees
- Denver, CO
Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

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Clients
- Oddyssey Health Services
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336

SWITCH360
(2 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 50 - 249 employees
Founded in 2021, SWITCH 360 is an answering service company. Their midsize team is located in Los Angeles, California. Their services include call center services, customer service outsourcing, digital strategy, search engine optimization, and more.
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337

RSM
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $5,000+
- 250 - 999 employees
- Kuala Lumpur, Malaysia
RSM Malaysia, an accounting company, is based in Kuala Lumpur, Malaysia. They offer accounting and non-voice bpo/back office services and were launched in 1978.

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338

Infinit-O
(4 Reviews) 4.1
- Timeliness
  4.1
- Service Excellence
  4.1
- Value
  3.6
- Would Recommend
  4.3
- $1,000+
- 1,000 - 9,999 employees
Infinit-O is an outsourcing firm headquartered in Makati City, Philippines, with other offices in the United States, Australia, and the United Kingdom. Founded in 2005, their team of around 375 specializes in voice and non-voice BPO services, and transcriptions for clients in the medical industry.

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339

iScribed
(1 Reviews) 5.0
- Timeliness
  4.5
- Service Excellence
  5.0
- Value
  4.0
- Would Recommend
  4.0
- $1,000+
- 50 - 249 employees
- Lawrenceville, GA
iScribed is a business process outsourcing firm based in Lawrenceville, Ga. Established in 2013, they have 2 employees. Their full range of services includes transcription, translation, and written content creation.

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Industries
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340

Consentia Inc.
(4 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  5.0
- Undisclosed
- 50 - 249 employees
- Edmonton, Canada
Non-voice bpo/back office services company Consentia Inc. Is located in Edmonton, Canada. They offer non-voice bpo/back office services, voice services, ECM consulting and SI, transcription, and more and were established in 1972.
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341

WERVAS Virtual Assistant Services
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 10 - 49 employees
WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services.

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Industries
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342

Medical PA
(1 Reviews) 4.5
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- Undisclosed
- 10 - 49 employees
- Harlow, England
Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.
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Industries
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343

India Data Entry Services
(3 Reviews) 4.7
- Timeliness
  4.7
- Service Excellence
  4.7
- Value
  4.7
- Would Recommend
  5.0
- Undisclosed
- 50 - 249 employees
- New Delhi, India
India Data Entry Services is a midsize New Delhi, India-based back office outsourcing company. Founded in 2010, the team offers back office outsourcing, business consulting, and IT managed services.

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344

Cyclad International
(1 Reviews) 4.5
- Timeliness
  4.5
- Service Excellence
  4.5
- Value
  3.5
- Would Recommend
  4.5
- $10,000+
- 250 - 999 employees
- Warszawa, Poland
Cyclad International, a non-voice bpo/back office services company, is based in Warszawa, Poland; Villeneuve-Loubet, France and Casablanca, Morocco. The agency focuses on non-voice bpo/back office services, HR services, e-commerce development, mobile app development, and more and has a midsize team.The agency was founded in 2007.

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345

Matech Consulting & Outsourcing
(1 Reviews) 4.5
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $5,000+
- 10 - 49 employees
Matech Consulting & Outsourcing is a Karachi, Pakistan-based non-voice bpo/back office services company. The small team focuses on non-voice bpo/back office services, IT strategy consulting, web design, and web development. The agency was founded in 2009.
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346

Acgile
(6 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  5.0
- $5,000+
- 50 - 249 employees
- Brooklyn, NY
Acgile is an accounting company established in 2017. They are in Rawalpindi, Pakistan and Brooklyn, New York and have a midsize team. The firm offers accounting, back office outsourcing, finance & accounting outsourcing (FAO), staffing, and more.
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347

Athena BPO
(1 Reviews) 3.0
- Timeliness
  3.0
- Service Excellence
  3.0
- Value
  3.0
- Would Recommend
  3.0
- $1,000+
- 1,000 - 9,999 employees
- Mumbai, India
Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

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348

MoveUp Solutions
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 10 - 49 employees
- Kharkiv, Ukraine
MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.

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Clients
- Liberty National
Industries
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349

OutsourcePro
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.5
- Would Recommend
  5.0
- Undisclosed
- 10 - 49 employees
OutsourcePro is a Brooklyn, New York-based other digital marketing company. The small company was founded in 2019. Their services include other digital marketing, business consulting, and back office outsourcing.

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Industries
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350

Virtual Assist USA
(5 Reviews) 4.6
- Timeliness
  4.5
- Service Excellence
  4.6
- Value
  4.6
- Would Recommend
  4.6
- Undisclosed
- 10 - 49 employees
- Pittsburgh, PA
Virtual Assist USA is a business process outsourcing firm based in Pittsburgh. Founded in 2008, they have about 20 employees and work with clients primarily in the business and consumer services industries. Their solutions consist of non-voice back office solutions, like data entry, and voice support.

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Clients
- HirePool
Industries
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351

Super Virtuals
(2 Reviews) 2.8
- Timeliness
  2.8
- Service Excellence
  2.8
- Value
  2.8
- Would Recommend
  2.8
- $1,000+
- 10 - 49 employees
Call center company Super Virtuals was established in 2019. They are headquartered in Louisville, Kentucky and have a small team. Their services include call center services, sales outsourcing, HR services, back office outsourcing, and more.
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Industries
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352

VargasAndrews
(2 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.5
- Would Recommend
  5.0
- $10,000+
- 2 - 9 employees
- Los Angeles, CA
VargasAndrews is a professional services company in Los Angeles and Brisbane, Australia. Founded in 2016, they have about 8 employees that serve clients in a variety of industries. Services include commercial financing, ERP consulting, and accounting.

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Clients
- JLL
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353

University CoWork
(4 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 2 - 9 employees
- Chicago, IL
University CoWork is a virtual accelerator as well as a business center from Chicago. Since 2016, their team of fewer than 10 employees mainly offers business consulting as well as digital strategy, back-office services, social media marketing, and more to small-scale companies.

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Clients
- Allevi8 Marketing
Industries
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354

iShunea Tech Solutions

(0 Reviews)

Not yet reviewed.
- $5,000+
- 10 - 49 employees
- Chişinău, Moldova
IShunea Tech Solutions is a Chişinău, Moldova-based Back Office Outsourcing company. They offer Back Office Outsourcing and Custom Software Development.
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Clients
- IT Companies, Manufacturing, Restaurants
Industries
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355

Syntax Global
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 10 - 49 employees
- Chennai, India
Syntax Global is a social media marketing firm founded in 2011. They are headquartered in Chennai, India and have a small team. Their services include Social Media Marketing, Pay Per Click, Back Office Outsourcing, Sales Outsourcing, and more.
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Industries
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356

Teqnet Solutions
(2 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- Undisclosed
- 10 - 49 employees
- South Yarra, Australia
In South Yarra, Australia and Colombo, Sri Lanka, Teqnet Solutions is an ERP consulting and SI company. Established in 2018, the small team focuses on ERP consulting and SI, web development, and accounting.
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357

Emenac
(1 Reviews) 4.5
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 250 - 999 employees
Emenac is a call center service company based in London, Ontario. Since 2003, their team of around 100 has been specializing in voice and BPO services for clients in industries including advertising, consumer products, and financial services.

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Industries
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358

Koala Customer Care
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- Undisclosed
- 50 - 249 employees
- Surrey, Canada
Koala Customer Care is a customer service outsourcing company located in Surrey, Canada. The midsize team focuses on customer service outsourcing and sales outsourcing. The agency was launched in 2017.

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Industries
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359

Assistring LLC
(8 Reviews) 4.9
- Timeliness
  5.0
- Service Excellence
  4.9
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Stratham, NH
Assistring LLC is an Email Marketing company. Their midsize team is located in Stratham, New Hampshire; Hamburg, Germany and Karachi, Pakistan and specializes in Email Marketing, Artificial Intelligence, Call Center Services, Customer Service Outsourcing, and more. The agency was launched in 2024.
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Industries
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360

Curious About Sales
(1 Reviews) 4.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 2 - 9 employees
- Nagpur, India
Curious About Sales is a back office outsourcing and sales outsourcing company located in Nagpur, India. The small firm was established in 2022. Their team offers back office outsourcing and sales outsourcing.
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