What is a BPO company?

A business process outsourcing (BPO) company typically provides services that address gaps internal teams can’t handle. Services can include data entry, human resource management, and call center. By partnering with a BPO company, you can ensure that your company gets access to trained professionals with extensive experience with various functions and processes. BPO companies help businesses of all sizes by reducing operational costs and fostering innovation. Ultimately, they are dedicated to helping companies succeed by allowing them to free their internal teams and giving them more flexibility to focus on their core competencies.

Why is it important to hire a BPO back office company?

Hiring a BPO back office company can provide immediate expertise and experience to specific processes your business lacks. Their services are also cost-effective and can save you a lot of time so you can focus more on improving your business. One of the main advantages of working with a BPO company is that they will provide a wide range of services that can fill in gaps in a growing business. They leverage their expertise to give enterprises the specialized skills and expertise needed to meet modern demands. Furthermore, these companies have the tools necessary to onboard employees and function. In summary, partnering with a BPO can be an excellent way to expand your business cost-efficiently.

How much does it cost to hire a back office BPO company?

Hiring a back-office BPO company will cost around $50 to $1,500 monthly.

Top 100 Back Office BPO Companies

The Best of November 2024

Business process outsourcing (BPO) refers to a widely prevalent practice of hiring or contracting business functions to third-party service providers. They generally offer various services, including customer support, sales and marketing, and human resources.

Jump to Most Reviewed Companies

List of the Best Back Office BPO Services

391

Rozlin Financial Group, Inc.
(2 Reviews) 4.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 10 - 49 employees
- Sycamore, IL
Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

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Clients
- Petland
Industries
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392

Crystalised Outsprint
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  4.0
- Undisclosed
- 50 - 249 employees
- Lusaka, Zambia
Launched in 2012, Crystalised Outsprint is a mobile application development company. They are based in Lusaka, Zambia and Dallas, Texas and have a midsize team. Their services include mobile app development, blockchain, call center services, customer service outsourcing, and more.
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393

Sharesource AU
(1 Reviews) 5.0
- Timeliness
  4.5
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 50 - 249 employees
Sharesource AU is a Loganholme, Australia-based web design company. They specialize in web design, IT managed services, web development, finance & accounting outsourcing (FAO), and more and were founded in 2013.

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394

Staffwiz LLC
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 10 - 49 employees
- New York, NY
Staffwiz LLC is a small call center service. Established in 2021, the agency is located in New York, New York. Their services include call center services, back office outsourcing, finance & accounting outsourcing (FAO), and accounting.
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395

Retriever
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $5,000+
- 2 - 9 employees
Retriever is a San Francisco-based marketing agency founded in 2018. Their team of more than two offers direct marketing, back-office services, and digital strategy solutions for small and mid-market businesses in the industries of business and IT services.

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Clients
- Interseller.io
Industries
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396

IBN Technologies LLC
(6 Reviews) 4.9
- Timeliness
  4.9
- Service Excellence
  4.9
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
IBN TECH LLC is a Fort Lauderdale, Florida-based finance & accounting outsourcing (FAO) company. Launched in 1999, the midsize team provides finance & accounting outsourcing (FAO).

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397

Infinity Center BPO
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 50 - 249 employees
- Ciudad de Guatemala, Guatemala
Phone answering service Infinity Center BPO is based in Houston, Texas and Ciudad de Guatemala, Guatemala. The firm provides call center services and customer service outsourcing and is midsize.The firm was established in 2014.

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398

Digitalens
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 50 - 249 employees
Digitalens is a midsize London, United Kingdom-based translation company. They focus on translation, ecommerce marketing, and transcription and were launched in 2022.
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399

BPO VA - Out of Business
(5 Reviews) 4.1
- Timeliness
  3.8
- Service Excellence
  4.1
- Value
  4.3
- Would Recommend
  4.0
- $1,000+
- 10 - 49 employees
BPO VA - Out of Business is a non-voice bpo/back office services and answering service company. They specialize in non-voice bpo/back office services and voice services and were launched in 2016. The firm is in Perth , Australia and Melbourne , Australia.
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400

Xync Inc.
(5 Reviews) 4.7
- Timeliness
  4.8
- Service Excellence
  4.7
- Value
  4.5
- Would Recommend
  4.7
- Undisclosed
- 50 - 249 employees
- Marina del Rey, CA
Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

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401

Xplore-Tech
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 10 - 49 employees
Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees.

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402

INFITECS
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Guangzhou Shi, China
Launched in 2013, INFITECS is a human resources company. Their small team is located in Guangzhou Shi, China and Sydney, Australia. Their team provides HR services, back office outsourcing, finance & accounting outsourcing (FAO), and translation.

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403

Konnektors
(6 Reviews) 3.9
- Timeliness
  4.1
- Service Excellence
  3.9
- Value
  4.2
- Would Recommend
  4.0
- $1,000+
- 10 - 49 employees
- Davao City, Philippines
Konnektors is a marketing company based in Davao City, Philippines. Their team of more than 10 has provided email marketing, voice services, and back-office services since their founding in 2018. They work with clients in the fields of advertising, financial, and business services.

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Clients
- SGcodeworks
Industries
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404

Alert Communications
(2 Reviews) 2.8
- Timeliness
  2.8
- Service Excellence
  2.8
- Value
  2.8
- Would Recommend
  2.8
- $1,000+
- 250 - 999 employees
- Camarillo, CA
Alert Communications is an answering service. Their midsize team is located in Camarillo, California. Their services include voice services. The firm was established in 1965.

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405

PNB Holdings Pvt Ltd
(3 Reviews) 5.0
- Timeliness
  4.7
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 50 - 249 employees
- Kadawatha, Sri Lanka
PNB Holdings Pvt Ltd is a midsize back office outsourcing company founded in 2015. Their team provides back office outsourcing, finance & accounting outsourcing (FAO), accounting, call center services, and more. The firm is headquartered in Kadawatha, Sri Lanka.
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406

OutPLEX
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- Undisclosed
- 1,000 - 9,999 employees
- Fort Lauderdale, FL
Non-voice bpo/back office services company OutPLEX was launched in 2001. Their small team is in Santo Domingo, Dominican Republic. OutPLEX specializes in non-voice bpo/back office services.

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407

BPO.MP Company Limited
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Da Nang, Vietnam
Midsize non-voice bpo/back office services company BPO.MP Company Limited, is headquartered in Da Nang, Vietnam. They specialize in non-voice bpo/back office services, HR services, finance & accounting outsourcing (FAO), translation, and more and were founded in 2017.
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408

Nessie Research Lab

(0 Reviews)

Not yet reviewed.
- $5,000+
- 10 - 49 employees
- Warszawa, Poland
Nessie Research Lab is a Back Office Outsourcing company. Based in Warszawa, Poland, the firm was founded in 2018. Their services include Back Office Outsourcing and Market Research.
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409

Outcess Solutions
(1 Reviews) 4.0
- Timeliness
  4.0
- Service Excellence
  4.0
- Value
  4.5
- Would Recommend
  3.5
- $1,000+
- 250 - 999 employees
- Lagos, Nigeria
Established in 2005, Outcess Solutions is a non-voice bpo/back office services company. The company focuses on non-voice bpo/back office services, cloud consulting & SI, and IT managed services and has a midsize team.
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410

Reps Direct
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 2 - 9 employees
Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

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411

Affiliated Outsourcing
(1 Reviews) 3.0
- Timeliness
  2.0
- Service Excellence
  3.0
- Value
  2.0
- Would Recommend
  0.5
- $1,000+
- 10 - 49 employees
Affiliated Outsourcing is a business process outsourcing firm headquartered in Los Angeles; the main call center is in Bacolod City, Philippines. Founded in 2016, Affiliated Outsourcing has just under 50 employees. They offer voice and non-voice outsourcing services, including medical billing, telemarketing, and data entry. Clients are in a range of sectors including retail, manufacturing, and financial services.

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Clients
- HasTech
Industries
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412

ReceptionHQ
(9 Reviews) 4.2
- Timeliness
  1.1
- Service Excellence
  4.2
- Value
  0.7
- Would Recommend
  4.1
- Undisclosed
- 50 - 249 employees
- Phoenix, AZ
ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

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Clients
- FlatFeeLandlord
Industries
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413

Brainy Advisors
(3 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 10 - 49 employees
- Houston, TX
Brainy Advisors is an accounting company. They are based in Chandler, Arizona and have a small team. The company focuses on accounting and commercial financing.
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414

Cyfuture
(4 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  4.9
- $1,000+
- 1,000 - 9,999 employees
- Noida, India
Cyfuture BPO is a business process outsourcing unit based in Houston, with offices in Tiverton, UK and India. Founded in 2004, Cyfuture BPO's team of 16 provides non-voice BPO/back office services, voice services, and HR consulting/outsourcing.

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Clients
- Bharat Petroleum
Industries
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415

VirtusaPolaris
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 1,000 - 9,999 employees
- Chennai, India
VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

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Clients
- Pegasystems
Industries
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416

PeopleTree Knowledge Services
(6 Reviews) 4.9
- Timeliness
  4.9
- Service Excellence
  4.9
- Value
  4.7
- Would Recommend
  5.0
- $5,000+
- 50 - 249 employees
- Ahmedabad, India
PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.

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417

Teleperformance

(0 Reviews)

Not yet reviewed.
- $250,000+
- 10,000+ employees
- Paris, France
Teleperformance is a large Paris, France-based Finance & Accounting Outsourcing (FAO) company. The team specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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418

Sleek
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  3.5
- Would Recommend
  4.5
- Undisclosed
- 50 - 249 employees
- Singapore
Sleek is an accounting firm from Singapore. Established in 2017, The 105-person team provides financing and accounting outsourcing, accounting, and business consulting services.

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419

Gong.io
(1 Reviews) 4.5
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- Undisclosed
- 50 - 249 employees
- San Francisco, CA
Gong is a revenue intelligence platform based in San Francisco. The platform has more than 200 employees and provides direct marketing, email marketing, market research, and non-voice BPO/back office services to midmarket and other-sized companies in various industries.

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Clients
- Genesys
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420

StatByte Marketing Solutions
(2 Reviews) 4.3
- Timeliness
  4.3
- Service Excellence
  4.3
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Navi Mumbai, India
StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.

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Clients
- Gridlines LLP
Industries
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