Outsource Philippines
visit site- Undisclosed
- 50 - 249 employees
- San Pedro, Philippines
Client Insights
Industry Expertise
60%
20%
20%
Client Size Distribution
Small Business (<$10M) 60%
Midmarket ($10M - $1B) 40%
Common Project Size
<$10K 1 project
$200K-$999K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Outsource Philippines was contracted by a HR company to handle their 16-hour customer service via phone, email, and chat, and manage their SEO. The team of 6-10 employees was expected to answer sales and support inquiries between 8 am and 8 pm PST, from Mondays to Saturdays, and convert at least 60% of hot inquiries into sales. They were also tasked with creating blog content for the company's website, performing regular technical SEO, and maintaining the website. The company found Outsource Philippines through an online search and chose them for their good value for cost and aligned company values.
The president of a company that provides expert virtual assistant services hired Outsource Philippines to reduce costs and improve customer response time. A team of 20 was assigned to provide blended virtual assistant-led operations, supported by specialist functions in SEO, WordPress design, and live chat support. Their aim was to reduce the internal workload, improve the customer experience, and strengthen the company's web presence. The services delivered by Outsource Philippines resulted in reduced internal admin workload, faster customer responses, higher customer satisfaction, improved on-page SEO readiness, and a cleaner WordPress UX. The company found Outsource Philippines through an online search and selected them for their great culture fit and good value for cost.