Helpt
visit site- Undisclosed
- 10 - 49 employees
- Irvine, CA
Helpt is a Irvine, California-based customer service outsourcing company. The small firm was launched in 2022. Their team offers customer service outsourcing, call center services, and IT staff augmentation.
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Helpt was engaged by a Point of Sale (POS) software firm to provide after-hours non-emergency support calls and forward actual emergencies to the company's team. The decision to hire Helpt was influenced by their competitive pricing, cultural fit, value for cost, and positive referral. A team of 2-5 employees from Helpt was assigned to this project. The scope of work involved providing support from 7:30 pm to 6 am, seven days a week, complementing the company's existing 24/7 emergency support and general inquiries and training during business hours. The POS software firm was pleased with the service provided by Helpt, acknowledging their contribution to maintaining seamless support for their clients.