Patient Connect

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Patient Connect is a call center based in Fullerton, Pennsylvania. The midsize team provides Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Staffing. The company was founded in 1998.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Software Pro Digital, a local digital marketing and customer support company in healthcare, engaged Patient Connect for call center and customer support services. The primary objective was to facilitate the digital transformation of healthcare sectors by providing EHR scheduling software support remotely for their clients. Patient Connect was chosen due to their proximity, cultural fit, cost-effectiveness, and company values. One team member from Patient Connect was assigned to this project. They were responsible for handling all calls promptly and improving the patient connection rate for increased revenue from the digital services provided by Software Pro Digital. The project was successful, with positive feedback on the efficiency and effectiveness of the services provided.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0