Top 100 Back Office BPO Services in the Philippines

Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices. 

“They’re timely and responsive.”

Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.  

"I was immediately impressed by their remarkable time management skills."

EMAPTA provided website development services for a health care company. The team handled the design and development of the project.

"They really impressed me with their intent to completely understand our company and our challenges."

Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks.

"They meet the specific needs of our company in a way that no other competitor can."

Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times.

"Their proactive communication and transparency are particularly appreciated."

Acquire BPO assisted a business service with customer-based phone support so they could be more personal and feel more in touch with customers. Acquire BPO took charge of the company's 100+ daily calls, which allowed its employees to focus on other tasks.

"[Their strengths:] Their responsibility, patience, honesty, and humility." – President, Business Service

Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated.

“I can’t recommend them enough — their team is patient with our customers.”

Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support.

"Connext has truly listened to our needs."

Callbox spearheaded a global trade and service provider's lead generation efforts to get active leads from Europe and USA. They leveraged the integrated marketing plan to target potential clients.

"We were impressed by their long-time experience and willingness to bring value to both sides."

Tru29 Solutions Inc. handles the social media marketing of the client of a marketing and advertising agency. They are responsible for onboarding models and setting up online profiles, content, and promotion.

"Their service is great! They are definitely contributing to the growth of our business."

six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them.

"Their high quality, professional management, and effective communication were impressive."

1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week.

"I've been pleased with everything so far."

The vendor assisted in recruiting efforts for a sales position based on several parameters. This involved sourcing talent and scheduling interviews.

"The talent they were able to provide was impressive..."

An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.

"They provide frequent and proactive communication."

Boutique Outsource Solutions has sourced and managed a localized HR support team to help a financial and legal services provider with back-office processing and concierge solutions.

"We're impressed with their genuine interest in building a team and culture."

An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat.

"They are all exceptionally fast learners who love feedback and achieve great results."

Telework PH works as a marketing agency's virtual assistant team. Their main tasks involve scraping names and company data, which would be repurposed for marketing and sales initiatives.

"They do what they say they're going to do. That warrants 5 stars."

Premier BPO provides back office outsourcing services to a software company.

"They provide great customer service and are reliable. They are worth every penny."

An electrical contracting company has hired Amped HQ to serve as an outsourced accounting and bookkeeping team. They're in charge of handling finance-related matters and understanding business profitability.

"I've been impressed with their willingness to say yes and figure things out."

Open Access served as an outsourced data entry and compiling team for a financial management firm. The client has a small staff and wanted to avoid dedicating considerable resources to the task. They delivered secure, consistent data management at a competitive price, especially given the quality of service. The client noted that they were well-prepared to handle their specific operations case.

"They were ready to go from the beginning, and had great preparation that was tailored to us. They are pretty stealthy and invisible." — Business Development Executive, Financial Management Firm

Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support.

"We've been pleased with how easy the whole process has been with them."

2ndOffice provides seasonal voice support to a business services firm. The client needs to process a large volume of inbound calls and found it inefficient to bring in temporary employees. They consistently deliver a high level of performance, saving the client thousands monthly on staffing and administrative costs.

"They are essential to our business." — Marketing Associate, Business Services Firm

A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks.

"They have a reputation for the high quality of staff and service."

A talent agency was looking for a cost-effective solution to continue their business operations, so they engaged the resources of MCVO Talent Outsourcing Services for staff augmentation.

"They're able to continue my production and turn my business on again after not working for a year and a half."

A financial advisory services company hired OPKO Finance for accounting services. They've been managing bookkeeping, accounting review, tax declaration, payroll, and more of different business locations.

"They provide us the comfort to not worry about the accounting and admin-related requirements."

ND-KNOW SOLUTIONS provided lead generation services for an IT Consulting firm. They contacted and scheduled meetings with qualified leads on LinkedIn. 

"Jonathan was very thoughtful and always helpful when needed."

Main Source 365 Tech LLC provides managed services to an e-commerce business. The tasks include developing an e-commerce delivery platform and order processing automation. 

"They continue to teach me every step of the way."

BBC Global Services provides data entry and communication services for a rehabilitation company. The team reaches out to patients and medical providers for information and provides communication assistance. 

"Their wonderful workplace culture is impressive."

Infinit-O does the medical billing for a healthcare company. The agency has fit perfectly with the company and is happy with the investment. 

"We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity." — Manager, Healthcare Firm 

Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger. 

"Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns available."