
Top 100 Back Office BPO Services in the Philippines
November 2023Looking for a top non-voice BPO service provider in the Philippines?
Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.
To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in Philippines. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best Philippines Back Office BPO Firms
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31
- $1,000+
- 50 - 249 employees
- Davao City, Philippines
BBC Global Services is a BPO service provider based in Scotch Plains, N.J. The company, founded in 2017, has more than 40 employees and provides advertising, branding, market research, marketing strategy, IT strategy & consulting, business consulting, HR services, voice services, non-voice BPO/back office services, and finance & accounting outsourcing (FAO) services to various companies.
Clients
- Advice Media
- Hands Free Networks
- Chalk Gym
- Miracle Ear
Industries
Notable Project
BBC Global Services provides data entry and communication services for a rehabilitation company. The team reaches out to patients and medical providers for information and provides communication assistance.
"Their wonderful workplace culture is impressive."
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32
- Undisclosed
- 50 - 249 employees
- Makati, Philippines
Concert 8 Solutions Inc., a non-voice bpo/back office services and answering service company, was established in 2017. The midsize team specializes in non-voice bpo/back office services and voice services. The firm is located in New Westminster, Canada and Makati, Philippines.
Industries
Notable Project
Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger.
"Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns available."
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33
- $1,000+
- 50 - 249 employees
- Dumaguete, Philippines
Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services.
Industries
Notable Project
Pac Biz was hired by a marketing company to provide their customers with high-quality outsourced customer service support. They support several industries including e-commerce and transportation.
"We found Pac Biz to be a great, cost-effective solution to maximize customer experience."
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34
- $10,000+
- 250 - 999 employees
- Mandaluyong, Philippines
Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services.
Industries
Notable Project
A healthcare firm wanted to improve their customer relations and communicate more efficiently. Magellan Solutions handles inbound and outbound calls for customer service and telemarketing. Their services save the client money and improve their internal efficiency.
"They are nice, courteous, patient, and willing to help...There is nothing they need to improve." –Employee, Healthcare Firm
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35
- $5,000+
- 50 - 249 employees
- Quezon City, Philippines
Dynamic Business Outsourcing Solutions is an offshore staffing company headquartered in Cubao, Philippines. Founded in 2015, they now have about 30 employees. They offer voice services, non-voice BPO and back office services, and web design services to primarily midmarket firms and small businesses in the following industries: financial services, consumer products and services, and advertising and marketing.
Clients
- Alpha Group
- Wag.io
- ClickProfits
- Progressive
Industries
Notable Project
Dynamic Business Outsourcing Solutions provided full administrative support for an insurance brokerage. Their team provides staff screening, interviewing services, and additional facilities for employees.
"This is our first BPO experience and so far our dealings with their team have been great."
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36
- $1,000+
- 10 - 49 employees
- Mandaue City, Philippines
MySource Solutions is a BPO firm based in Overland Park, Kan. Founded in 2017, their team of 30 serves clients in the real estate sector. Services include voice services and lead generation.
Industries
Notable Project
MySource Solutions provides lead generation services for a real estate company. Their work includes organizing and reaching out to tens of thousands of colder leads.
“At our peak, we were getting 2–3 good leads per day.”
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37
- $1,000+
- 10 - 49 employees
- Davao City, Philippines
Konnektors is a marketing company based in Davao City, Philippines. Their team of more than 10 has provided email marketing, voice services, and back-office services since their founding in 2018. They work with clients in the fields of advertising, financial, and business services.
Clients
- SGcodeworks
- Ebooth
- Fastway Logistics
- People Plus Software
Industries
Notable Project
Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts.
"They provide more resources than just sitting behind technology; their personal outreach made the difference."
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38
- $1,000+
- 50 - 249 employees
- Pasig, Philippines
Optimum Source is an outsourcing agency that's headquartered in Pasig City, Philippines; they also have an office in Cebu City, Philippines. Clients are in a range of sectors including IT, manufacturing, and media. Services include HR consulting and outsourcing, voice services, and non-voice BPO and back office services.
Clients
- ASX
- FTSE
- Nasdaq
- Fortune 500
Industries
Notable Project
Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month.
"The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company
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39
- Undisclosed
- 250 - 999 employees
- Pasay, Philippines
Reliasourcing Inc is a customer service outsourcing company based in Pasay, Philippines and Manila, Philippines. The midsize firm was established in 2020. Their team provides customer service outsourcing, finance & accounting outsourcing (FAO), sales outsourcing, back office outsourcing, and more.
Notable Project
Reliasourcing Inc provided sales development representatives to cover global operations for both inbound and outbound inquiries. The project ensures that clients had the necessary information for purchases.
"They are proactive in dealing with us and at times brought up various roadblocks we did not consider."
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40
- $1,000+
- 1,000 - 9,999 employees
- Quezon City, Philippines
Human resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.
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41
- $25,000+
- 50 - 249 employees
- Makati, Philippines
Custom software development company Cambria Corporation was founded in 1984. The firm provides custom software development, mobile app development, web design, and web development and has a small team. The firm is headquartered in Menlo Park, California and Makati, Philippines.
Industries
Notable Project
Cambria Corporation provides ongoing custom software development support for an IT company. Their main task is to build, enhance, and manage applications for third-party clients using C#, JavaScript, and .NET.
“They’re always there when I need them, and they get things done when I need to get them done.”
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42
- Undisclosed
- 250 - 999 employees
- Taguig, Philippines
Satellite Office is a finance & accounting outsourcing (FAO) company based in Bondi Junction, Australia; San Francisco, California and Taguig, Philippines. Founded in 2013, the midsize team offers finance & accounting outsourcing (FAO), back office outsourcing, customer service outsourcing, sales outsourcing, and more.Industries
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43
- $1,000+
- 10,000+ employees
- Quezon City, Philippines
Hinduja Global is a non-voice bpo/back office services company. They are located in Mumbai, India; Princeton, New Jersey; El Paso, Texas and Quezon City, Philippines and have a large team. Their team provides non-voice bpo/back office services and HR services.Industries
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44
- $10,000+
- 10 - 49 employees
- Makati, Philippines
Phoenix Virtual Solutions is a non-voice bpo/back office services and finance & accounting outsourcing (FAO) company located in Orange, California; Las Vegas, Nevada and Makati, Philippines. Established in 2018, the small team offers non-voice bpo/back office services and finance & accounting outsourcing (FAO).
Industries
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45
- $25,000+
- 50 - 249 employees
- Makati, Philippines
Visaya Knowledge Process Outsourcing Corporation is a Makati, Philippines-based non-voice bpo/back office services company. The midsize agency was launched in 2007. Their services include non-voice bpo/back office services and finance & accounting outsourcing (FAO).Industries
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46
- Undisclosed
- 1,000 - 9,999 employees
- Taguig, Philippines
MicroSourcing is a HR company headquartered in Taguig, Philippines. The large team provides HR services, non-voice bpo/back office services, voice services, and transcription. The agency was launched in 2004.
Industries
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47
- $250,000+
- 10,000+ employees
- Taguig, Philippines
Answering service Everise is located in Singapore, Singapore; Austin, Texas; Taguig, Philippines and Zepto, Guatemala. The large agency was established in 2016. Their services include voice services, non-voice bpo/back office services, Artificial Intelligence, IT managed services, and more.
Industries
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48
- $1,000+
- 50 - 249 employees
- Makati, Philippines
Remote Staff is a HR company and non-voice bpo/back office services company. They are based in Essendon North, Australia and Makati City, Philippines and have a midsize team. Their services include HR services and non-voice bpo/back office services. The company was established in 2007.Industries
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49
- Undisclosed
- 1,000 - 9,999 employees
- Davao City, Philippines
Fair Trade Outsourcing is a customer service outsourcing company founded in 2016. In Bryn Mawr, Pennsylvania; McAllen, Texas; Davao City, Philippines and Zapopan, Mexico, their large team provides customer service outsourcing, sales outsourcing, back office outsourcing, finance & accounting outsourcing (FAO), and more.Industries
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50
- $1,000+
- 1,000 - 9,999 employees
- Cebu City, Philippines
Established in 2004, SupportSave is a call center. Based in Walnut, California; Cebu City, Philippines and București, Romania, their large team provides voice services.Industries
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51
- Undisclosed
- 250 - 999 employees
- Taguig, Philippines
Diversify Offshore Staffing Solutions is a Fortitude Valley, Australia-based non-voice bpo/back office services company. The midsize agency was launched in 2011. Their team specializes in non-voice bpo/back office services, accounting, HR services, graphic design, and more. -
52
- $1,000+
- 1,000 - 9,999 employees
- Quezon City, Philippines
Collective Solutions is a BPO solution company founded in 2010. They are headquartered in Los Angeles and have an office in Quezon City, Philippines. They have a team of over 100 employees and their main services include non-voice BPO/back office services and voice services. They primarily serve clients in the business services, consumer products and services, and hospitality and leisure industries.
Industries
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53
- Undisclosed
- 50 - 249 employees
- Lapu-Lapu City, Philippines
Blueprint Business Solutions Corp is a non-voice bpo/back office services company. They are based in Lapu-Lapu City, Philippines and have a midsize team. Their team offers non-voice bpo/back office services. -
54
- $25,000+
- 10,000+ employees
- Makati, Philippines
Located in Los Angeles, California; Makati, Philippines; Ciudad de Guatemala, Guatemala and Kingston, Jamaica, VXI Global Solutions Inc. Is a phone answering service. The company specializes in voice services, non-voice bpo/back office services, custom software development, Artificial Intelligence, and more and is large.The company was established in 1998.
Industries
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55
- Undisclosed
- 250 - 999 employees
- Cagayan de Oro, Philippines
Answering service and non-voice bpo/back office services company SupportZebra is located in Houston, Texas and Cagayan de Oro, Philippines. The midsize team offers voice services and non-voice bpo/back office services. The agency was founded in 2011.
Industries
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56
- $10,000+
- 1,000 - 9,999 employees
- Muntinlupa, Philippines
Non-voice bpo/back office services company ADEC Kenya was established in 1998. The agency provides non-voice bpo/back office services and voice services and has a large team.Industries
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57
- $5,000+
- 250 - 999 employees
- Cebu City, Philippines
Ameeratel is an answering service. They focus on voice services, non-voice bpo/back office services, IT managed services, HR services, and more and were established in 2012. Their midsize team is Cebu City, Philippines-based.Industries
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58
- $5,000+
- 250 - 999 employees
- Makati, Philippines
Omada One is a telephone answering service founded in 2020. Their midsize team is in Makati, Philippines and Mabalacat, Philippines and provides call center services, back office outsourcing, finance & accounting outsourcing (FAO), and customer service outsourcing.Industries
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59
- Undisclosed
- 1,000 - 9,999 employees
- Quezon City, Philippines
PartnerHero is a customer service outsourcing company launched in 2014. The large team focuses on customer service outsourcing, back office outsourcing, call center services, and finance & accounting outsourcing (FAO). The agency is located in Boise, Idaho.
Industries
Notable Project
PartnerHero provides BPO services for a fintech company. They work remotely using the client’s Salesforce and phone systems. They’ve also handled all the hiring and training processes for the agents.
“We’ve done several programs with them; they’re our partner for all our outsourcing needs.”
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60
- Undisclosed
- 10 - 49 employees
- Cebu City, Philippines
Launched in 2021, XP Plus is a digital strategy company. Their small team is located in Cebu City, Philippines and Cerritos, California. Their services include digital strategy, content marketing, accounting, ecommerce marketing, and more.
Industries
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