Can I work with a back-office BPO services agency on one-time projects, or only for longer-term engagements?

It is possible to work with back-office BPO services agencies on one-time projects as well as longer-term engagements; however, the ROI (return on investment) may vary depending on the type of project. Shorter projects produce results quicker than long-term projects but may not yield the same significant returns over time. More extended engagement periods allow for more comprehensive strategies to be implemented, which could result in higher ROI if done correctly and a better understanding of your business, which can significantly improve their performance.

What kind of ROI (return on investment) should I expect when hiring a back-office BPO services agency?

When hiring a back-office BPO services agency, businesses can expect a positive investment return through increased productivity and improved processes. The ROI will depend on factors such as the quality and scope of services they contract for, how well they optimize their designated tasks over time, and the overall budget allocated for the project. To maximize their returns, companies should ensure they can track key metrics such as productivity and output produced. Having access to a knowledgeable team can be beneficial since they can advise on better tactics according to current trends in the industry, enabling more effective results over time.

Top 100 Back Office BPO Services in the Philippines

The Best of September 2024

Many small-medium businesses require a lot of focus and attention in helping grow their company, services, and products. That’s why the back-office business process outsourcing has been increasing significantly each year.

Jump to Most Reviewed Companies

List of the Best Philippines Back Office BPO Firms

151

C9 Staff

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- Taguig, Philippines
C9 Staff is a back office outsourcing company. They are based in Istanbul, Turkey; Seattle, Washington and Taguig, Philippines and have a midsize team. The firm focuses on back office outsourcing, hr outsourcing, call center services, finance & accounting outsourcing (FAO), and more.
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152

Emerhub

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Makati, Philippines
Emerhub is a human resources company. Their midsize team is located in Jakarta Selatan, Indonesia; Kuta, Indonesia; Ho Chi Minh City, Vietnam and Makati, Philippines. The agency offers HR services, corporate law, non-voice bpo/back office services, accounting, and more.
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Clients
- Maersk
Industries
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153

Bill Gosling Outsourcing

(0 Reviews)

Not yet reviewed.
- $10,000+
- 1,000 - 9,999 employees
- Taguig, Philippines
Bill Gosling Outsourcing is a call center headquartered in Newmarket, Canada with offices in Manila, Philippines, Glasgow, United Kingdom, and Phoenix. Since 1955, their team of 500+ has been specializing in non-voice and voice services. Bill Gosling Outsourcing works with clients in various industries such as business & financial services.

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Clients
- Canada's Best Managed Companies
Industries
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154

FilWeb Asia Inc

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- San Pedro, Philippines
FilWeb Asia Inc is a call center company. Headquartered in San Pedro, Philippines, their midsize team provides voice services, non-voice bpo/back office services, graphic design, search engine optimization, and more. The firm was launched in 1998.
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155

Remote Teams PH

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Taguig, Philippines
Remote Teams PH is a midsize HR firm. They provide HR services, business consulting, call center services, back office outsourcing, and more and were founded in 2018.
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156

WeSourcely

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- Pasig, Philippines
Launched in 2009, WeSourcely is an accounting company. Their midsize team is headquartered in San Diego, California and Pasig, Philippines. Their team provides accounting, custom software development, non-voice bpo/back office services, and IT managed services.

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157

Welsend
(11 Reviews) 4.9
- Timeliness
  4.9
- Service Excellence
  4.9
- Value
  4.5
- Would Recommend
  4.9
- $50,000+
- 10,000+ employees
- Taguig, Philippines
Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.

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Industries
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158

Millenium1 Solutions

(0 Reviews)

Not yet reviewed.
- $1,000+
- 1,000 - 9,999 employees
- Pasig, Philippines
Millenium1 Solutions is a large answering service company. In Toronto, Canada; Pasig, Philippines; Ottawa, Canada and Mississauga, Canada, the firm was established in 2013. Their team provides voice services and non-voice bpo/back office services.

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