Top 100 Call Center Services

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Top 100 Call Center Services

The Best of April 2024

Outsourced call center services refer to handling incoming and outgoing calls on behalf of businesses to support functions such as customer service, lead generation, and appointment setting. Call center services are crucial to ensuring customers have a positive experience with their business before, during, and after purchasing. 
Jump to Most Reviewed Companies

List of the Best Voice Services Providers on the Market

  • 571
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • GdaÅ„sk, Poland

    Hand2band is an IT staff augmentation company. They are based in Sopot, Poland and have a midsize team. The firm offers IT staff augmentation, web development, and custom software development.

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    Industries

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  • 572
    (4 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Bradenton, FL

    Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.

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    Industries

  • 573
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $75,000+
    • 50 - 249 employees
    • Couva, Trinidad and Tobago
    2ndOffice Limited is a IT staff augmentation company. They are located in Couva, Trinidad and Tobago and have a midsize team. The agency focuses on IT staff augmentation, call center services, back office outsourcing, finance & accounting outsourcing (FAO), and more.
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  • 574
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 50 - 249 employees
    • Brighton, United Kingdom

    Located in Brighton, United Kingdom, The Telemarketing Company is an answering service. Launched in 1990, the midsize team provides voice services.

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    Industries

  • 575
    (0 Reviews)

    Not yet reviewed.

    • $25,000+
    • 50 - 249 employees
    • Manly Vale, Australia
    Forrest Marketing Group, a midsize answering service, is located in Manly Vale, Australia. Launched in 2006, the team specializes in voice services.
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  • 576
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      3.5
    • $1,000+
    • 250 - 999 employees
    • Lagos, Nigeria
    Established in 2005, Outcess Solutions is a non-voice bpo/back office services company. The company focuses on non-voice bpo/back office services, cloud consulting & SI, and IT managed services and has a midsize team.
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    Industries

  • 577
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Johannesburg, South Africa
    DSG is a midsize non-voice bpo/back office services company. Launched in 2008, the agency is in Johannesburg, South Africa and Johannesburg, South Africa. Their services include non-voice bpo/back office services, voice services, and e-commerce development.
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    Industries

  • 578
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $25,000+
    • 10 - 49 employees
    • L'viv, Ukraine

    Software development company GIS Art was established in 2013. Located in L'viv, Ukraine, their small team provides custom software development, web development, and call center services.

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    Industries

  • 579
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Chennai, India

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

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    Clients

    • Pegasystems
    • JPMorgan
    • AIG

    Industries

  • 580
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • North Walsham, United Kingdom
    Origin Client Acquisition LTD is a North Walsham, United Kingdom-based call center. The firm specializes in voice services, non-voice bpo/back office services, other marketing, email marketing, and more and is small.The firm was founded in 2016.
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    Industries

  • 581
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom
    Located in London, United Kingdom, Online Giants is a midsize call center. They focus on voice services and were established in 2013.
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  • 582
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Linyi, China
    Shandong Zhishun Network Technology Co., Ltd. Is a midsize web design company. The Linyi, China-based company was founded in 2009. Their team provides web design, web development, mobile app development, e-commerce development, and more.
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    Industries

  • 583
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Cape Town, South Africa
    The Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.
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    Industries

  • 584
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      5.0
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Sarasota, FL

    Octachat is an outsourcing agency based in Sarasota, Fla. Their small team of 7 specializes in BPO and voice services for primarily clients in the advertising industry.

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    Clients

    • Fair Property Buyers
    • Red Earth Migrations
    • The Bruning Law Group
    • A Fair Way Mediation Center

    Industries

  • 585
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Paharpur, Pakistan

    Ibrose Marketing Agency is a Paharpur, Pakistan-based SEO agency. Established in 2017, the midsize team provides search engine optimization.

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    Industries

  • 586
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Santa Clarita, CA

    NETbilling is a non-voice bpo/back office services company. Their small team is located in Santa Clarita, California. Their services include non-voice bpo/back office services. The firm was launched in 1998.

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  • 587
    (6 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.

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    Industries

  • 588
    (10 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Middletown, DE

    Telephone answering service Tru Performance is in Huntington, New York and Pune, India. They provide voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and accounting and were launched in 2021.

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    Clients

    • Competitive Business Solutions (CBS)

    Industries

  • 589
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • L'viv, Ukraine

    Before Hello is a business optimization firm headquartered in Lviv, Ukraine. They use their business optimization focus to provide professional list services, lead generation, appointment setting, and direct email marketing. Founded in 2017, with 10 employees, they work largely with small and mid-market businesses in the information technology, advertising and marketing, and real estate sectors. 

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    Clients

    • ICT Compliance
    • Freight Exchange
    • Redman Technology
    • Mindsett Security

    Industries

  • 590
    (2 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Faridabad, India

    Business consulting company Chalanas was launched in 2017. The small Faridabad, India-based team specializes in business consulting, direct marketing, market research, HR services, and more.

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    Industries

  • 591
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

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    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

  • 592
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • Undisclosed
    • 2 - 9 employees
    • Ho Chi Minh City, Vietnam
    Sales outsourcing company GenBee is based in. The small team focuses on sales outsourcing, demand generation marketing, market research, and email marketing. The agency was established in 2024.
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  • 593
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      0.0
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Boston, MA
    Cogito Corp, an artificial intelligence development company, is headquartered in Boston, Massachusetts. The midsize firm was founded in 2007. Their services include Artificial Intelligence, BI & big data consulting & SI, non-voice bpo/back office services, and voice services.
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  • 594
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Hamilton, Canada
    Hacked BD is an email marketing company established in 2022. The firm offers email marketing, direct marketing, and sales outsourcing and has a small team.
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  • 595
    (4 Reviews) 4.4
    • Timeliness

      4.4
    • Service Excellence

      4.4
    • Value

      4.6
    • Would Recommend

      4.3
    • $1,000+
    • 50 - 249 employees
    • Diamond Bar, CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

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    Clients

    • NextGen Healthcare
    • eClinical Works
    • Allscripts

    Industries

  • 596
    (7 Reviews) 4.4
    • Timeliness

      4.1
    • Service Excellence

      4.4
    • Value

      4.4
    • Would Recommend

      4.4
    • $1,000+
    • 50 - 249 employees
    • Hiram, GA

    DataPlus is a development and data entry agency in Hiram, Ga. Founded in 1992, they have at least 50 employees that serve clients in the healthcare, financial services, and business services sectors. DataPlus provides voice services and non-voice BPO/ back office services. 

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    Industries

  • 597
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    Clickstrike is a PR agency. They are based in New York, New York and have a small team that provides public relations, social media marketing, search engine optimization, pay per click, and more. The agency was established in 2018.

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    Industries

  • 598
    (1 Reviews) 2.0
    • Timeliness

      0.0
    • Service Excellence

      2.0
    • Value

      0.0
    • Would Recommend

      2.5
    • Undisclosed
    • 10 - 49 employees
    • Erie, PA

    PCMSI is a professional telecommunications agency based in Erie, Pa. The company was founded in 1962 and employs a team of just under 30. They provide a range of voice services for clients in a variety of industries. 

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    Industries

  • 599
    (2 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

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    Clients

    • Bias Media
    • VonHayden Security
    • Natasha Brown
    • Avalon Risk Management

    Industries

  • 600
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Prishtina, Kosovo

    Sonnecto is an IT firm based in Pristine, Kosovo with more than 50 employees. Founded in 2018, they are experts in IT managed services, finance and accounting outsourcing, and custom software development solutions for small and mid-market businesses.

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    Clients

    • Simplify Tenders
    • Entermedia

    Industries

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