Carden IT Services

Carden IT Services was hired by Levicks, an accountancy practice, to provide comprehensive IT support. This included network maintenance, hardware supply, telephone systems, and SEO among other services. The goal was to ensure seamless IT operations across their three offices. Carden IT Services, chosen based on a recommendation, provided a system setup that best suited the business needs of Levicks. They offered continuous support over the years, constantly introducing new ideas to facilitate the running of IT systems. The support team comprised of an IT engineer and remote support from their extensive team. The result was a well-maintained and smoothly running IT system.

Visions In Education, a company providing immersive educational experiences for students, engaged Carden IT Services for IT support. The project's goal was to get a new employee operational with a new laptop. Given the home-based nature of the job, timely resolution of all issues was critical. The support was provided remotely and at Carden's office. The Carden team responded promptly to daily help desk contact via phone and email. After a month of laptop malfunction, Carden's solution ensured the laptop was operational. The support team included technical telephone support, remote access support, and in-house engineer support, all of whom were supportive and communicative.

A tax accounting firm hired Carden IT Services to update and protect their computer systems. This involved installing new systems/software, including a new server and PCs throughout the office. The goal, although not explicitly defined, was guided by Carden IT. The vendor was selected through an introduction/referral. The project entailed ongoing support and maintenance. Carden guided the firm to update their IT infrastructure, ensuring they were current with software, hardware, and antivirus protection. The result was an up-to-date and protected IT environment.