Vicky Virtual
visit site- $1,000+
- 10 - 49 employees
- Chicago, IL
Founded in 2014, Vicky Virtual Receptionists is an answering services company that specializes in voice services and non-voice BPO/back office services. Specifically, they offer inbound and B2B appointment scheduling and B2B lead generation and qualification with a BPO focus on email and chat customer service. Their team includes 9 employees and is headquartered in Chicago. Vicky Virtual Receptionists works primarily with clients in industries that include business services, consumer products, hospitality, information technology, and retail.
Client Insights
Industry Expertise
80%
20%
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
<$10K 7 projects
$200K-$999K 4 projects
$10K-$49K 3 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Vicky Virtual was hired by a subscription service company to cover for their admin staff during a period of personal leave. The R&D manager of the company needed a quick solution without having to train a new person. Vicky Virtual was selected after being found online, and they efficiently handled all incoming calls, directing them to the appropriate persons, taking messages, and sending out emails.
A web-based cleaning service company hired Vicky Virtual to handle their calls when the owner was in class or at work. The owner, who started the business as a college student, chose Vicky Virtual as they were a startup eager to earn his trust. Vicky Virtual took on the role of handling calls and sending emails with call details, and if a call was urgent, they transferred it to the owner's cell. They worked closely with the owner and his subcontracted cleaning companies.
Vicky Virtual was selected by Paint Chicago, a residential and commercial painting company, to handle their phone calls in a professional manner. The owner of the company had heard positive reviews about Vicky Virtual from other business owners on Facebook. Vicky Virtual's team covered phone services for 4-6 hours a day, five days a week, depending on when the most traffic was anticipated. They scheduled estimates around the company's availability, answered basic painting questions, and greatly contributed to the company's growth.