Vicky Virtual
visit site- $1,000+
- 10 - 49 employees
- Chicago, IL
Founded in 2014, Vicky Virtual Receptionists is an answering services company that specializes in voice services and non-voice BPO/back office services. Specifically, they offer inbound and B2B appointment scheduling and B2B lead generation and qualification with a BPO focus on email and chat customer service. Their team includes 9 employees and is headquartered in Chicago. Vicky Virtual Receptionists works primarily with clients in industries that include business services, consumer products, hospitality, information technology, and retail.
Client Insights
Industry Expertise
80%
20%
Client Size Distribution
Small Business (<$10M) 90%
Midmarket ($10M - $1B) 10%
Common Project Size
<$10K 8 projects
$200K-$999K 4 projects
$10K-$49K 3 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Vicky Virtual was contracted by Paint Chicago, a residential and commercial painting company, to handle their incoming calls and provide an excellent customer service experience. The project involved providing phone coverage for 4-6 hours a day, five days a week, with a team of 2-3 people. The goal was to prevent missed business opportunities due to dropped or missed calls and to ensure that clients received professional, helpful, and patient service. The company owner reported that Vicky Virtual's services greatly assisted in the company's growth.
A subscription service company hired Vicky Virtual to manage their incoming calls while their administrative staff was on leave. The company needed a fast solution without the need for extensive training. Vicky Virtual stepped in to answer all incoming calls, direct them to the appropriate persons, take messages, and send out emails. The company's research and development manager found Vicky Virtual online and was satisfied with the services provided.
Henrichsen Law Office engaged Vicky Virtual to screen and route their incoming calls. The law firm owner selected Vicky Virtual based on their cost-effective pricing and good value for money. A team of 2-5 employees from Vicky Virtual was assigned to the project. The law firm owner found Vicky Virtual through an online search and was pleased with their services.