ICCS
visit site- $1,000+
- 1,000 - 9,999 employees
- Noida, India
Client Insights
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Highlights from Recent Projects
ICCS undertook an outsourcing project for AP Web World, a forward-thinking AI digital marketing agency specializing in website design, SEO, online marketing, and social media marketing services. The agency grappled with the challenge of dealing with their work-related queries, a situation that demanded external assistance. ICCS served the pivotal role of providing BPO services, ensuring seamless monitoring and processing of the agency's incoming leads.
The project embodied a collaborative team structure, encapsulating 2-5 team members from ICCS. The entire partnership was initiated on a referral basis, where CISS was recommended for their high ratings and close geographical proximity. The decisive factors that favored ICCS over others included their harmonizing culture, good value for the cost, and shared values.
The engagement, which began in August 2025, remains ongoing with ICCS consistently rendering their efficient BPO services to support the marketing agency's operations. Thus far, the partnership has proven to be mutually beneficial, marked by a broader alignment between the organizations' values and the satisfactory services being delivered by ICCS.