Top 100 Payment Processing Companies

An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis. 

"All of the candidates have been incredible and have stayed on since starting working with us."

Remote CoWorker has been trained by a real estate firm to use their software. The team is in charge of entering information into the client's system and providing accounting support.

"Remote CoWorker is a great company to work with."

A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges.

"We've been impressed with their responsiveness and willingness to go above and beyond for us."

WePay assisted a small company with payment processing. The company's services made payments more efficient, secure, and intuitive. In addition, WePay saved the client up to 8 hours of work per month. 

"They have a short turnaround time and will process the transaction anytime, which could not be done here." — Owner, Small Company

A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

"They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

VSynergize offered sales and marketing support, including creating messaging for an email campaign, researching a target market, as well as conducting calls and scheduling appointments with a list of contacts.

"They have an outstanding workflow — the process I have been through with this team has been seamless."

iSolve Technologies created an employee onboarding platform for expedited new employee training processes. They incorporated modules, an introduction, and videos.

"Whenever I need support, they’ll come to my office immediately and rectify the error."

ARDEM Incorporated manages data entry for a government agency in New York City. The client processes massive volumes of data from various sources and needed to make their system more efficient. ARDEM's services save an average of 1200 labor-hours a month. The client has commented that ARDEM provides the best services in their niche, and finds these solutions vastly preferable to in-house manual data entry.

"It helps save time and allows records to be organized and stored. They have the ability to do what they promise." — HR Manager, Government Agency

Alcor provides early-stage business process outsourcing and R&D center consultation for a data collection company. They manage recruiting, facility lease negotiations, legal guidance, and accounting services.

"They provide white-glove service, and they put a lot of creativity into solving problems."

Baltic Assist was hired by a transportation company to provide help with the design and distribution of the company's internal emails. 

"They prepared a nice layout of materials, which received positive feedback from users."

Virtual Employee worked with a call center company to supply virtual assistant services that would assist the client in reducing redundancies while streamlining its tasks. The client was particularly pleased with Virtual Employee's communication and data entry processing tools. 

"They offer great savings and are cost-effective." - Executive, Call Center Company

Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more. 

"We really appreciate the accountability of Welsend team from their ops to top management."

SourceHOV worked took charge of a business services firm's business processes and operations support. SourceHOV's work saves the client 50-55 hours and $2,500 per month.

"Communication is their strong suit." —Finance Manager, Business Services Company

The Contact Company established a scalable 24/7 customer service center to accommodate a television platform's growing customer needs. The team offers sales and technical support through a variety of channels including email, phone, social media, live chat, and web forums. The client spoke highly of the team's core values and their influence on their work.

“Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction.” –Operations Director, Entertainment Platform
 

Ansafone Contact Centers provided customer service representatives and call infrastructure for a government subcontractor fulfilling a contract to provide emergency response services to hurricane areas.

“We were able to establish a daily call with status updates that we needed, and that helped the project stay on track.”

Acquire BPO assisted a business service with customer-based phone support so they could be more personal and feel more in touch with customers. Acquire BPO took charge of the company's 100+ daily calls, which allowed its employees to focus on other tasks.

"[Their strengths:] Their responsibility, patience, honesty, and humility." – President, Business Service

Direct TPV has provided customer verification for a business services company for the past three years. The client says that their cost and quality of work are extremely strong. 

"They save us about $70 per month." —Business Development Executive, Business Services Company

4D Global worked with an IT company to assist in a variety of different projects, from staff augmentation and billing to retirement and health insurance management. With their keen business understanding, they delivered a tailored experience, saving the client about $100,000 per month.

"Their quality of service is excellent." - IT Director, IT Company

TravCom provided data entry for a transportation company to balance and perform specific reporting for their clientele. TravCom’s service provides daily data so the company can successfully cross-check and compare their bookings. 

“The ease of use is the biggest strength of Travcom." – Finance Manager, Transportation Company 

A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce. 

"We have enjoyed working with Connext and have developed a deep relationship with the company."

A financial services company hired Cloudstaff to provide support for their loan processing operations that include back-office tasks and voice BPO work. The personnel that Cloudstaff provided has performed up to expectations that they have been given more complicated tasks.

"So far, we feel confident in their skills. They’re smart, capable people with good work ethic." - CEO, Financial Services Company

EXL was hired by an education organization to supply capabilities in the form of administrative, billing, and payment processing. The client particularly appreciated EXL's international billing and accounting services.

"We have had a few international clients that return over and over again based on our ability to meet their needs and EXL's ability to manage billing issues." — HR Manager, Education Organization

Intelegencia has helped a critical messaging services provider migrate their app code to AWS. Taking over from a previous vendor, the team has also handled the company’s DevOps and maintenance needs. 

“We’ve truly integrated them into our processes; we consider them a part of our family.”

A website development and maintenance company has partnered with BPO Nextdoor for BPO support focused on data maintenance. The team manages the website's vouchers and deals in three different languages. 

"Working with BPO Nextdoor almost feels like working with a colleague."

iCareBilling has provided IT consulting and SI services for an eyecare company. The team is tasked with managing the client's contracts and credentials with Medicare and Medicaid.

"iCareBilling is easy to get a hold of."

In need of customer service and logistics support, a gaming hardware company is working with GotYourBack Support. The team is responsible for accommodating customer concerns and questions about parcels. 

"They are exactly doing what we need, and they are awesome and highly talented."

BOSS HealthCare partners with an IT firm, handling medical billing, which allows employees to avoid quality analysis and control. BOSS supplies these services on a large scale efficiently and responsibly.

"They have large coverage." - Manager, IT Firm

Abacus First Solutions provides accounting services for an IT services company. This involves bookkeeping, payroll services, vendor management, cash flow tracking, tax filing, and more.

"They are easy to approach and always timely in their replies."

Intellink provided data annotation services for a business intelligence solution provider. They annotated data comparing spatial images from space and localized information about environmental pollution. The work met expectations and was well-received by the partner.

"They delivered what they promised." –CEO, Business Intelligence Solution Provider