list of the best appointment setting firms

List of the Best Appointment Setting Companies

Does your company need an appointment setting firm to support your business processes?

  • 1

    CIENCE Technologies

    Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services. 

    Notable Project

    Cience provided market research and outbound marketing for a language services provider to increase leads and sales. Their team sent out 500–1,000 emails a week. Their work produced two to three leads a week.

    "They were extremely diligent in their data gathering process, and we had access to all conversations they had with any prospects or any research they’ve done." – Sales Operations Manager, Language Services Provider

    Former Clients
    SAP
    Microsoft
    Okta
    Bambora
    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place San Francisco , CA
    4.6
    4.6
    38 Clutch reviews
    Awards

    HubSpot Sales Solutions Partner

  • 2

    SalesRoads

    SalesRoads is a B2B appointment setting and lead generation provider based in Coral Springs, Fla. that was established in 2006. Their team of more than 30 employees offers sales outsourcing and telemarketing services.

    Notable Project

    SalesRoads provided outbound call services for a marketing agency to generate more leads and increase sales. Their team conducted a discovery period to garner information about the business and created a custom script. Their work provided a significant ROI.

    "Overall, sales have increased in triple digits since the start of our collaboration.​" – Sales Director, Marketing Agency

    $ $ $ $ $
    equalizer $10,000+
    group51 - 250 Employees
    place Coral Springs , FL
    5.0
    5.0
    10 Clutch reviews
  • 3

    Unity Communications

    Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.  

    Notable Project

    Unity Communications provided customer service support for a wireless company. The client needed a partner and realized that Unity Communications could expand its call center services to the Philippines. The company provides voicemail restarts, troubleshooting, and ordering services to the client’s customers. Since working with Unity Communications, business has gone more smoothly for the client, and the client wants to continue its partnership with the company. 

    “They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. They consistently receive positive feedback, and we want to hire more of them.” — Manager, Telecom Management Company  

    Former Clients
    AT&T
    T-Mobile
    RingCentral
    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Tempe , AZ
    5.0
    5.0
    7 Clutch reviews
  • 4

    VSA, Inc.

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

    Notable Project

    VSA, Inc. provided lead generation and appointment setting services for a software company. The client wanted to identify business owners that they could potentially partner with. VSA, Inc. conducted research and developed a list of potential companies, and set up meetings for the client with the C-Suite individuals of those companies. After working with the company, the client received new business. 

    “VSA exceeded our expectations, successfully delivering qualified leads that led to new business.” — Director of Business Development, Software Company   

    Former Clients
    Healthcare Administrative Partners
    Care Logistics
    Edwards Life Sciences
    School Wise Press
    GrapeSEED Language Development
    $ $ $ $ $
    equalizer $10,000+
    group51 - 250 Employees
    place Haddon Township , NJ
    4.9
    4.9
    10 Clutch reviews
    Awards

    Stevie Bronze Winner: Company of the Year Award for Women in Business, in Business Services (2018), Philadelphia Region’s Best Places to Work (2018), Inc. 5000: Fastest Growing Private Companies (2018), Philadelphia Area’s 100 Fastest Growing Firms (2018)  

  • 5

    Lead Generators International

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Notable Project

    Lead Generators International provided lead generation services for an engineering and IT firm. The team conducted market research before cold calling and writing letters to potential customers. Their services drove a significant increase in sales.

    "They have an excellent account manager who took time to get to know the product in order to better engage with our potential clients. He was able to answer their questions and even came on sales calls with me to introduce me to the leads. The entire team was engaged in and enthusiastic about our project." – Sales Manager, Industrial Automation Company

    Former Clients
    Microsoft Dynamics
    Healthways
    The Yellow Pages Group
    IBM
    Salesforce.com
    $ $ $ $ $
    equalizer $10,000+
    group11 - 50 Employees
    place Vancouver , Canada
    4.9
    4.9
    5 Clutch reviews
  • 6

    EBQuickstart

    Located in Austin, EBQ has a team of around 250 working with clients in the IT, advertising, and business industries. They provide voice services, CRM consulting, and email marketing expertise to clients looking for B2B lead generation and appointment setting.

    Notable Project

    A software company was eager to work with EBQ to increase the opportunities to make sales and earn new business by calling clients who have expiring contracts with the client’s competitors. They generated a steady increase of lead generation and new business opportunities for the client.

    “I find their eagerness most impressive. For example, we have given them multiple lists of more than 1,000 people, and they seem to always get through them with a positive attitude and are asking for more people to call. Also, their attention to detail and deadlines is notable. We have a very complex product, and they do a good job of explaining it and getting people interested.” – Marketing Coordinator, Software Company

    Former Clients
    Introel Communications Inc,
    iPipeline
    OKI Data
    BigCommerce
    BigCommerce
    EMDs
    $ $ $ $ $
    equalizer $5,000+
    group51 - 250 Employees
    place Austin , TX
    4.8
    4.8
    3 Clutch reviews
    Awards

    Inc 5000: Fastest Growing Companies in Lead Generation (2012, 2013, 2014, 2017, 2018), Inc. 5000: Hall Of Fame, Austin American-Statesman: Top Places To Work (2011, 2012, 2013, 2015, 2017), Austin Business Journal: Fast 50

  • 7

    Invensis

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

    Former Clients
    Groupon
    Sprint
    Web2Carz
    Wyndham
    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place Bangalore , India
    4.8
    4.8
    4 Clutch reviews
  • 8

    Leadium

    Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.

    Notable Project

    Leadium worked on Lead Generation for a startup incubator. They conducted market research to identify target audiences and drive leads for third-party startup partners. In addition, the team structured an outreach program that booked appointments and launched outbound sales. Overall, the client was impressed with Leadium's work. 

    “We saw immediate returns in the form of responses and appointments, and we continue to receive strong leads. Multiple appointments are coming in each week. Leadium conducts ongoing research to expand our target audience and identify proper leads.” – Co-Founder, Startup Incubator

    Former Clients
    Microsoft
    Sodexo
    Rydoo
    Rockbot
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Alexandria , VA
    4.9
    4.9
    10 Clutch reviews
  • 9

    eCoast Marketing

    eCoast Marketing is a marketing agencies company based in Rochester, NH. Founded in 2000, their team of 199 employees provides voice services, marketing, and direct marketing services.

    Notable Project

    eCoast Marketing developed the ideal digital solution for their software client. They created a custom, user-friendly design based on their client’s unique needs and specifications to result in flawless client feedback.

    "They're great about asking questions, open to suggestions, and eager to succeed." –Project Manager, Software Client

    Former Clients
    Juniper Networks
    Consumer Products
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Rochester , NH
    4.9
    4.9
    4 Clutch reviews
  • 10

    Before Hello

    Before Hello is a business optimization firm headquartered in Lviv, Ukraine. They use their business optimization focus to provide professional list services, lead generation, appointment setting, and direct email marketing. Founded in 2017, with 10 employees, they work largely with small and mid-market businesses in the information technology, advertising and marketing, and real estate sectors. 

    Notable Project

    Before Hello worked with a software developer to establish lead generation and appointment settings to help the developer target potential business interests. The client was overwhelmed with the results of the partnership. 

    “Before Hello scheduled over 30 appointments, delivering an excellent ROI. We received so many leads that we had to pause the campaigns while we closed deals.” – Business Developer, Software Developer

    Former Clients
    ICT Compliance
    Freight Exchange
    Redman Technology
    Mindsett Security
    ARshow
    $ $ $ $ $
    equalizer $1,000+
    group2 - 10 Employees
    place Lviv , Ukraine
    5.0
    5.0
    5 Clutch reviews
  • 11

    Martal Group

    Martal Group is a sales consulting company based in Oakville, Canada. Founded in 2009, their team currently consists of 20 employees. They offer services in direct marketing, email marketing, and business consulting.

    Notable Project

    An IT company hired Martal Group to grow its North American client base. They assisted with the client's marketing process: designing strategy, building marketing materials, and meeting with clients. The client called the collaboration a great success.

    "We had a very good experience with them." – CEO, IT Company

    Former Clients
    Incentives Solutions
    Clickworker
    Semasio
    AlgoValue
    $ $ $ $ $
    equalizer $5,000+
    group11 - 50 Employees
    place Oakville , Canada
    4.9
    4.9
    12 Clutch reviews
  • 12

    Wow24-7

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Notable Project

    Wow24-7 worked with this SaaS platform to provide outsourced support and lead qualification. Wow24-7 answers the phone, chat, and email communications from customers all day, every day. They even look for ways to help with lead generation for outbound calls.

    "Before our partnership with Wow24-7, we had no phones open for 16 of the 24 hours in a day. Now, we have 24/7 coverage." –Marketing Manager, SaaS Platform

    Former Clients
    The App Solutions
    Gita Jewelry
    StudentShare
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Kyiv , Ukraine
    4.9
    4.9
    7 Clutch reviews
  • 13

    Upcall

    Upcall is an outbound call service based in San Francisco. It was founded in 2016 and now has a team of around 20 that is exclusively dedicated to providing voice services. 

    Notable Project

    A development company was trying to expand it's coverage to include most of the United States, so Upcall helped them execute their strategy through cold calling. Upcall generated unexpectedly good results, finding more high quality leads and conversions than were predicted.

    "The cold-calling venture was a hypothesis, so we didn't expect much, but it was successful. From roughly 600 leads in our database, we've generated two deals." —Business Development Manager, Development Company

    Former Clients
    LG
    Munchery
    99designs
    Sotheby's
    $ $ $ $ $
    equalizer $1,000+
    group2 - 10 Employees
    place San Francisco , CA
    5.0
    5.0
    3 Clutch reviews
  • 14

    SalesPro Leads

    SalesPro Leads is a Reno, Nev. based lead generation firm that was founded in 2012. Their team of 20 specializes in voice services, email marketing, and event marketing and event planning.

    Notable Project

    A voice services company hired SalesPro Leads to help them generate leads. They helped the client target local markets that they were interested in and set appointments for them. The team's work allowed the client to expand its customer base.

    "They helped us attain significantly larger customers with multiple offices." — Owner, Voice Services Company

    Former Clients
    Toshiba
    Samsung
    Cisco
    Polycom
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Reno , NV
    4.8
    4.8
    3 Clutch reviews
  • 15

    Pereus Marketing

    Pereus Marketing is a marketing agency located in King of Prussia, Pennsylvania. Founded in 2014, Pereus Marketing has about 10 employees. They specialize in voice services, direct marketing, marketing strategy, market research and business consulting. 

    Notable Project

    Pereus Marketing helped an insulation company generate leads. They found events such as tradeshows, staffs them, and sets appointments with potential buyers. Their team generated about 15-20% of the client's leads so far. 

    "They do really well and their communication is clear. They use Google Docs to take leads and update the spreadsheets at each event."  Owner, Insulation Company

    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place King of Prussia , PA
    4.9
    4.9
    8 Clutch reviews
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  • 16

    Vsynergize

    Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

    Notable Project

    The team at Vsynergize partnered with a telecommunications company to provide telemarketing solutions that would improve customer relations while recording data on customer needs and wants. They provided call center services on behalf of the client in order to interact with customers and used the resulting data to make telemarketing recommendations to the client. The client was impressed with the teamwork and organization that Vsynergize displayed throughout the project. 

    "I find them very stable and very good with great teamwork. I really like this company." —Business Development Executive, Telecommunications Company 

    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place San Francisco , CA
    4.2
    4.2
    3 Clutch reviews
  • 17

    Northfield

    Founded in 2016, Northfield is a sales and marketing company based in San Francisco. A team of 7 focuses on voice services, email marketing, and market research. 

    Notable Project

    Northfield created strategies in email marketing and lead generation for a cyber security company to increase click-through rates on the client’s site. Results showed that the efforts doubled the rates the client saw previously.

    “Northfield was great because early on they acknowledged that we needed to make adjustments so that our teams could work well together. They quickly identified risks in the project delivery and are able to remediate them so delivery goes smoothly. I’m impressed by the engagement from their senior leaders.” – CEO, Cyber Security Company

    Former Clients
    Verizon
    Microsoft
    Apple
    MasterCard
    StoreYa
    Alyne
    eRight
    VNT Software Ltd.
    Silverfort
    $ $ $ $ $
    equalizer $5,000+
    group11 - 50 Employees
    place San Francisco , CA
    4.9
    4.9
    5 Clutch reviews
  • 18

    Out2Bound

    Out2Bound is a marketing agency headquartered in Sofia, Bulgaria, that was established in 2016. Their team of 20 employees offers business consulting, voice services, direct marketing, on-demand lead generation services.

    Notable Project

    Out2Bound provided lead generation for an international software firm to pitch their streaming software and boost growth. Their team executed phone and email campaigns and reinvigorated the client's digital presence. Their work significantly increased leads.

    "We enjoyed Out2Bound’s professional attitude and energy. They provided skillful consultancy around the sales and marketing space." — Business Development Officer, Software Firm

    Former Clients
    APIHawk
    HighQ Solutions
    Daticum
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Sofia , Bulgaria
    4.9
    4.9
    6 Clutch reviews
  • 19

    CanadaDirect

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.  

    Notable Project

    CanadaDirect provided voice services for a financial services marketing company. The client needed a company that was an expert in voice services, so they chose CanadaDirect. The company provided outbound telemarketing services to the client to help them sell their products, and recorded the customer responses on the computer. Since working with the company, the client has seen a decrease in complaints, and an increase in sales and conversion.

    “With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. CanadaDirect's performance with the live agents was also significantly better than the competition.” — VP of Enhancement Services, Financial Services Marketing Company  

    Former Clients
    Microsoft
    3M
    Bell
    $ $ $ $ $
    equalizer $10,000+
    group251 - 1,000 Employees
    place Dorval , Canada
    5.0
    5.0
    1 Clutch review
  • 20

    Strategic Sales & Marketing

    Strategic Sales & Marketing (SSM) is a lead generation company based in Farmington, Conn. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts.  Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process." 

    Notable Project

    Strategic Sales & Marketing created cold call scripts for an engineering consulting firm that focused on their specific market focus and objectives. They also handle the client’s calling services to generate relevant leads.

    "We were able to close two new deals in the first three months, which was huge for us. The process has been seamless for the companies we’re contacting. They don’t know it’s an outside service who contacted them in the first place." — Recruiter, Engineering Consulting Firm

    Former Clients
    CT Technology Council
    FFF Associates
    Gerber Scientific
    Karen Spencer Design
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Farmington , CT
    4.8
    4.8
    10 Clutch reviews
  • 21

    Belkins

    Belkins is a sales agency based in Dover, Del. Since 2017, their team of fewer than 10 work with primarily small businesses in the business services, healthcare, and IT industries. They specialize in email marketing, conversion optimization, marketing strategy, market research, IT consulting, and business consulting. 

    Notable Project

    Belkins completed market research for a digital marketing agency to help the agency generate more sales and increase productivity. The client felt that Belkins delivered everything they needed.

    "We were most impressed by the responsive of the research team. They were always available for questions and feedback." — Chief Commericial Officer, Digital Marketing Agency 

    Former Clients
    MyDutyFree
    CC-Interactive
    AddCPM
    Prof.Estate
    $ $ $ $ $
    equalizer $5,000+
    group51 - 250 Employees
    place Dover , DE
    5.0
    5.0
    10 Clutch reviews
  • 22

    Smashdeck

    Founded in 2015, Smashdeck helps clients with their outreach efforts. Headquartered in Temecula, Calif. their team of 9 focuses efforts on voice services.

    Notable Project

    Smashdeck partnered with a revenue automation platform to help their business generate leads and perfect the voice of the company for consumer acquisition. They made the equivalent of a head of internal SDR to help impact the client’s engagement results.  

    “They are able to be hyper-targeted with their segmentation, which allows us to grow at an ideal pace. We are now connected with the right people, and we appreciate how that saves us time. “ - Head of Marketing, Revenue automation platform

    Former Clients
    Hilton Publishing
    Elder Care Guides
    SamplingForGood
    Ordway
    $ $ $ $ $
    equalizer $10,000+
    group2 - 10 Employees
    place Temecula , CA
    4.8
    4.8
    5 Clutch reviews
  • 23

    OnBrand24

    OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

    Notable Project

    A real estate company needed to hire a business services team for call services to improve their debt collection rates. OnBrand24 provides cold calling, telemarketing, lead generation, and appointment setting services.

    "Their strengths are their customer service and flexibility...They have helped my company save over $10,000. I have an 80% success rate of collections." – CEO, Real Estate Company

    Former Clients
    Southwest Indian Foundation
    Alpha Software
    Enservio
    $ $ $ $ $
    equalizer $5,000+
    group251 - 1,000 Employees
    place Beverly , MA
    4.6
    4.6
    4 Clutch reviews
  • 24

    Salesify

    Salesify is an information technology firm that has offices in the United States, the Philippines, and India. Founded in 2005, Salesify's team of over 1,500 employees have over a decade of experience specializing in call center services. The firm also offers big data and back-office services to its clients. 

    Notable Project

    Salesify provided a technology firm with customer support and call center services. The client wanted to improve customer service and collect feedback from consumer interactions. The team at Salesify performed voice call services for the client. The firm collected and organized the data collected from the calls for the client. Salesify's efficiency particularly impressed the client. 

    "They can handle lots of traffic from consumers without failure." – VP of IT, Technology Firm 

    Former Clients
    Microsoft
    IBM
    Oracle
    Cisco
    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place San Francisco , CA
    4.5
    4.5
    5 Clutch reviews
  • 25

    OutboundView

    Headquartered in Nashville, OutboundView is a marketing agency that has a team of 3 professionals working with clients in the voice services industry. Founded in 2016, they provide B2B lead generation and appointment setting for clients.

    Notable Project

    Outbound View provided an asset management developer with email marketing strategies, contact list building, and sales services. They were successful in meeting the increased revenue and lead generation objectives specified by the client.

    “Being able to reach hundreds more prospects weekly by applying the OutboundView strategies is invaluable.” – Director of Sales, Asset Management Developer

    Former Clients
    Outcome Studio
    CUE Audio
    GMB Corporation
    Honest Policy
    $ $ $ $ $
    equalizer $1,000+
    group2 - 10 Employees
    place Nashville , TN
    4.9
    4.9
    5 Clutch reviews
  • 26

    MyTasker

    MyTasker is an outsourced communications company based in Kolkata, India. Founded in 2012, MyTasker's team of 100+ employees provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of clients in different industries around the world.

    Notable Project

    MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

    "[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Kolkata , India
    5.0
    5.0
    1 Clutch review
  • 27

    Mindy Support

    Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services. 

    Notable Project

    Mindy Support offered their expertise to a marketing group that needed to engage with B2B companies through sources like LinkedIn. They provided cost-effect support to engage in business development for the client.

    “It’s very effective. We make great use of communications technology to bridge the time and distance gap. Their effective use of technology to make the time distance entirely irrelevant.” – Owner, Marketing Group

    $ $ $ $ $
    equalizer

    Undisclosed

    group1,001 - 10,000 Employees
    place Limassol , Cyprus
    5.0
    5.0
    2 Clutch reviews
  • 28

    WERVAS Virtual Assistant Services

    WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services. 

    Notable Project

    WERVAS Virtual Assistant Services partnered with a consulting startup where they provided virtual services for the company. Specifically, the team supported HR, staffing, and coordination for the client. 

    "They provide us with a wide scope of internet advertising services and help us carry out a remarkably efficient social media advertising campaigns." – Manager, Salesforce Conslulting Agency

    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Kolkata , India
    5.0
    5.0
    1 Clutch review
  • 29

    TeleContact

    TeleContact is an outsourced telemarketing solutions company headquartered in Riverbank, Calif. with another office in Modesto, Calif. The company was founded in 1994 and now employs a team of around 50 that is entirely dedicated to voice services.

    Notable Project

    A manufacturing company wanted to expand their customer base to a wider audience. TeleContact executed a calling strategy designed to reach a specific audience. They are still partnering with the manufacturer and have increased their revenue.  

    "Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders...I highly recommend them." —Manager, Manufacturing Company

    Former Clients
    Wells Fargo
    AT&T
    Allstate
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Riverbank , CA
    4.6
    4.6
    4 Clutch reviews
  • 30

    Worklabs

    Worklabs is a software development company based in IT Park, Chandigarh, India. It's a venture started in 2017, the directors have extensive experience in web development, mobile app development, social media marketing, and SEO. It provides services to small business, midmarket, and enterprise clients in the IT industry. 

    Notable Project

    A travel startup hired Worklabs to develop an app and revamp its website. They created admin portals for the website and implemented geolocation features for the app. They also provided marketing services for the client. As a result of their work, the client experienced an uptick in bookings. 

    "Queries for custom travel itineraries increased by 150%. We also got call waiting times down to four minutes. Theynot only realized our vision, but also cut CAC." – COO, Travel Startup

    Former Clients
    Meego
    Travello
    The Brew Estate
    Weddingkart
    $ $ $ $ $
    equalizer $5,000+
    group11 - 50 Employees
    place Chandigarh , India
    4.5
    4.5
    4 Clutch reviews
  • 31

    OfficeCalls

    Management consulting firm OfficeCalls was founded in 2017. With headquarters in Newark, N.J., they have a team of three. They specialize in voice services, non-voice BPO and back-office services, and HR services. 

    Notable Project

    OfficeCalls worked with a marketing firm to provide phone marketing services. They provide staff to address customers’ questions and issues. They set up an outbound calling process to solve customer problems and improve their experience. The client appreciated the quality of their service. 

    “They handle our calls with the utmost care and knowledge.” — Marketing Communications Manager, Marketing Firm

     

    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Newark , NJ
    5.0
    5.0
    1 Clutch review
  • 32

    Westpark Communications

    Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.

    Notable Project

    Westpark Communications provides back-office outsourcing services for a consumer products manufacturer and distributor. In order to help the client alleviate their core staff’s workload, the team took over their data entry operations. The client reports that they save over $500 in monthly costs.

    "They allow us to do more work and it's convenient and efficient." — Director, Consumer Products Firm

    Former Clients
    Aries Worldwide Logistics
    Genie Concierge Company
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Houston , TX
    4.5
    4.5
    2 Clutch reviews
  • 33

    Quality Contact Solutions

    Quality Contact Solutions is a call center solutions provider based in Aurora, Neb. that was established in 2007. Their team of more than 25 employees offers B2B telemarketing sales, B2C outsourced calls, QA, and call consulting.

    Notable Project

    Quality Contact Solutions provided outbound and inbound sales services for a financial firm to improve their leads. Their team developed new business connections by setting up appointments and providing market support. Their work increased leads by 20%.

    "We have heard great feedback from many of our customers stating that they love calling with questions because all of their questions are answered professionally." – Marketing Manager, Financial Firm

    Former Clients
    Allstate
    Direct Marketing Association
    SHRM
    Black Hills Energy
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Aurora , NE
    4.6
    4.6
    7 Clutch reviews
    Awards

    BBB Accredited Business (A+), PACE Accredited SRO Auditor

  • 34

    RemSource

    RemSource is a consulting and virtual support company located in Baltimore. RemSource was founded in 2009 and maintains a team of 7 that provides non-voice BPO/back office services, bookkeeping, voice services, and business consulting services for small businesses.

    Notable Project

    A small web agency found that they were spending too much time on administrative work instead of the core of their business. RemSource has saved the client time and lets them focus on their work by handling their phone calls, updating records, scheduling meetings, and managing their projects. 

    "I've constantly had customers tell me how professional my assistant is. Plus, it's freed up a lot more time for me to do the things I love and make money." — President, Web Agency

    Former Clients
    AEG Remodeling
    MTM Productions
    Rallegra
    BillingMD
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Baltimore , MD
    4.7
    4.7
    3 Clutch reviews
  • 35

    Call2Customers

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

    Notable Project

    A consulting firm partnered with them for outsourcing services at a fair rate. Lead generation increased exponentially with help from the client who has a solid understanding of the market.

    “Call2Customers has a solid knowledge of the American market. They understand my requirements and how to approach marketing teams over here. They’ve even made good suggestions on how I can grow my business. It shows that they care about their work enough to do additional research.” – Owner, Consulting Firm

    Former Clients
    HHC Consulting Inc.
    Talkwire
    8BIT
    NEO Trip
    Verified Learning
    SES
    Rayna B2B
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place New Delhi , India
    3.8
    3.8
    2 Clutch reviews
  • 36

    Xplore-Tech

    Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees. 

    Notable Project

    Xplore-Tech was hired by an IT company to field its 500,000 inbound calls per day. The partnership began in 1995 and continues to this day. 

    "They have great service and speedy resources." — IT Manager, Technology Company

    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Kolkata , India
    5.0
    5.0
    1 Clutch review
  • 37

    Grindstone

    Grindstone is a business development company located in Ellicott City, Md. Since 2003, their team of nearly 15 has been specializing in voice and BPO services in different industries including retail and financial services.  

    Notable Project

    Grindstone provides telemarketing services for a large bank. The client found Grindstone fast and efficient, and their business has improved since working with them.

    "They provide the best telemarketing software that we have ever had. It provides great services for us." —Business Development Director, Large Bank

    Former Clients
    CSC
    Healthsoft Solutions
    Marc Brick Display
    APR Supply
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Ellicott City , MD
    4.3
    4.3
    2 Clutch reviews
  • 38

    VoiceLogic

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

    Former Clients
    DirecTV
    Nissan
    KPMG
    Hilton
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Toronto , Canada
    4.0
    4.0
    3 Clutch reviews
    Awards

    StarLeaf Partner of the Year (2018)

  • 39

    Erageneration

    Erageneration is a lead generation company located in Kyiv, Ukraine. Since 2017, their small team of 4 has been specializing in voice services, CRM consulting & SI, digital strategy, and more for mostly small and mid-size businesses. 

    Notable Project

    Erageneration managed campaigns and generating leads for a digital marketing agency. Erageneration's high-quality work boosted their brand awareness. The work has led to a lasting partnership between the two. 

    "It has been great." – Owner, Digital Marketing Agency

    $ $ $ $ $
    equalizer $1,000+
    group2 - 10 Employees
    place Kyiv , Ukraine
    5.0
    5.0
    5 Clutch reviews
  • 40

    @liveconx

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

    Notable Project

    @liveconx provides appointment management and voice scheduling for an IT infrastructure firm. The client wanted to speed up their bookings and had to outsource to a team with the right skills. @liveconx took over the client's appointment system, establishing a more efficient workflow that enabled the client to better serve their customers.

    " I am very confident in their services. They save us about $10,000 a year." — Executive, IT Firm

    Former Clients
    Dundas & Glengarry
    National Capital Commission
    Belfor Restoration
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Cornwall , Canada
    4.0
    4.0
    3 Clutch reviews
    Awards

    Canadian Call Management Association Award of Excellence

  • 41

    Blue Zebra Appointment Setting

    Blue Zebra Appointment Setting is a lead generation agency based in Port Washington, N.Y. Since 1989, their team of fewer than 10 works with clients in different industries like business and financial services and healthcare. 

    Notable Project

    Blue Zebra Appointment Setting assisted with lead generation services for a real estate firm that was growing and needed help. The real estate firm experienced quality results.

    "My business is thriving because of the quality I am provided with Blue Zebra. We are expanding even faster than before. The results are proven. They are a pleasure to do business with."  Sales President, Real Estate Firm

    Former Clients
    King Plastics
    American Express
    Qualpro
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Washington , NY
    4.1
    4.1
    7 Clutch reviews
  • 42

    MattsenKumar

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Notable Project

    MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on.

    "Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." - Director, Products Firm

    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Gurgaon , India
    4.0
    4.0
    1 Clutch review
  • 43

    ScaleMill

    Founded in 2015, ScaleMill is a business services company that is headquartered in Berlin with another office in Karachi. The team of 17 partners with small and midmarket businesses and provides voice services and email marketing services for clients.

    Notable Project

    ScaleMill created a team of sales development representatives to help the in-house sales department for the client, an outsourcing company. The results of the project surpassed the initial business objectives the client had for ScaleMill.

    “They surpassed our expectations, and they always went the extra mile. They were able to achieve higher numbers and even better conversion rates than we anticipated.” – CEO & Founder, Outsourcing Company

    Former Clients
    Coeus
    Bookingknight
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Berlin , Germany
    4.7
    4.7
    3 Clutch reviews
  • 44

    Virtual Assist USA

    Virtual Assist USA is a business process outsourcing firm based in Pittsburgh. Founded in 2008, they have about 20 employees and work with clients primarily in the business and consumer services industries. Their solutions consist of non-voice back office solutions, like data entry, and voice support.

    Notable Project

    Virtual Assist USA provides full-service administrative management for a gambling firm in the United States. They handle a considerable task of managing clearances, settlements, and other financial obligations. In addition to bookkeeping and data entry, their team helps with web content updates, appointments, and more. Their efficiency is one of the highlights of the client's experience.

    "They are a proactive team that works with and for businesses." — HR Manager, Gambling Company

    Former Clients
    HirePool
    Ectobox Software
    Waco Counseling
    Buzz12 Marketing
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Pittsburgh , PA
    4.5
    4.5
    4 Clutch reviews
  • 45

    Vicky Virtual Receptionists

    Founded in 2014, Vicky Virtual Receptionists is an answering services company that specializes in voice services and non-voice BPO/back office services. Specifically, they offer inbound and B2B appointment scheduling and B2B lead generation and qualification with a BPO focus on email and chat customer service. Their team includes 9 employees and is headquartered in Chicago. Vicky Virtual Receptionists works primarily with clients in industries that include business services, consumer products, hospitality, information technology, and retail.  

    Notable Project

    Vicky Virtual Receptionists provides a financial company with appointment setting services. As a result of the 300 calls they manage per day, the financial company has been able to successfully improve call attention and saved money on internal processes, yielding an excellent ROI. 

    "Vicky Virtual Receptionists is the best in the area." – Administration Manager, Financial Company 

    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Chicago , IL
    4.2
    4.2
    14 Clutch reviews
  • 46

    Geek Squares

    Based in Lawrenceville, Ga., Geek Squares is a company that specializes in voice, BPO, and managed IT services. With over 50 team members, the agency works with a variety of clients in different industries such as business & consumer services and advertising. 

    Notable Project

    Geek Squares provided lead generation assistance to a business firm. The agency saves them about 8 hours a month, and the client feels that Geek Squares is always ready to provide support.

    "They are knowledgeable." —Business Development Executive, Business Firm

    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Lawrenceville , GA
    4.0
    4.0
    1 Clutch review
  • 47

    DCDial

    Founded in 2012, DCDial is an information technology company that is headquartered in Atlanta. The team of 8 primarily provides voice services for clients.

    Notable Project

    A management software firm worked with DCDial for dial services to generate a higher contact ratio from client to consumer. DCDial provide the client with successful leads and increased connectivity.

    “[DCDial] has been extremely helpful in the set up process and in loading leads correctly making sure everything you need is specific to your business needs. I have learned it is better to ask questions than assume you know how it works. They are also always just a phone call or email away to assist you.” – Manager, Management Software Company

    $ $ $ $ $
    equalizer

    Undisclosed

    group11 - 50 Employees
    place Atlanta , GA
    5.0
    5.0
    1 Clutch review
  • 48

    WC Call Center

    Founded in 2011, WC Call Center is a telemarketing agency based in Carlsbad, Calif. With fewer than 50 employees, the agency specializes in voice services and primarily works with clients in the financial services industry. 

    Notable Project

    WC Call Center handles hundreds of calls for an automotive firm. The firm wanted to improve their revenue. WC Call Center performs telemarketing and appointment services for the firm. 

    "They are quick and affordable." – Employee, Automotive Firm

    Former Clients
    Payroll Select Services
    The Hier Agency
    Ideal Solutions Insurance Services
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Ceres , CA
    4.8
    4.8
    2 Clutch reviews
  • 49

    Affiliated Outsourcing

    Affiliated Outsourcing is a business process outsourcing firm headquartered in Los Angeles; the main call center is in Bacolod City, Philippines. Founded in 2016, Affiliated Outsourcing has just under 50 employees. They offer voice and non-voice outsourcing services, including medical billing, telemarketing, and data entry. Clients are in a range of sectors including retail, manufacturing, and financial services. 

    Notable Project

    Affiliated Outsourcing provided outbound telemarketing for a mid-market media firm. The client wanted to engage existing and potential clients directly in an effort to showcase their company's capabilities in a more personal manner. Affiliated Outsourcing's service saved the client around $14,000 monthly over hiring in-house voice support.

    "They have well-spoken staff. They are able to do these things well." — Marketing Manager, Media Firm

    Former Clients
    HasTech
    Devitems
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Los Angeles , CA
    3.0
    3.0
    1 Clutch review
  • 50

    Extended Presence

    Extended Presence is a sales outsourcing and lead generation company based in Denver. Since 2002, their team of 21 has been specializing in voice services for clients in various industries such as information technology, education, financial services, and others.

    Notable Project

    A retail firm wanted to improve their range of outbound calls to increase sales. Extended Presence provided customer verification services for the firm. The work included appointment setting, lead generation, and more. It has been very successful.

    "They are very quick to respond and solve any problems that arrive...We save lots of time and lots of money."– Legal Executive, Retail Firm

    Former Clients
    Oracle
    Microsoft
    HP
    Cisco
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Denver , CO
    4.0
    4.0
    1 Clutch review
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