Top 100 E-Commerce Companies Answering Services

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Top 100 E-Commerce Companies Answering Services

The Best of September 2024

Looking for a top e-commerce answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best E-Commerce Businesses Answering Services Companies

  • 61
    (10 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Kolkata, India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

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    Industries

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  • 62
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India

    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

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    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

  • 63
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $5,000+
    • 50 - 249 employees
    • Hanoi, Vietnam

    LTS Global Digital Services is a data annotation services company based in Hanoi, Vietnam and Hanoi, Vietnam. The midsize firm was established in 2016. Their services include data annotation services, robotics process automation, IT managed services, call center services, and more.

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    Clients

    • Qualcomm

    Industries

  • 64
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees

    Launched in 2017, Rely ON Ants is a customer service outsourcing company. Their midsize team is in Berlin, Germany. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.

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    Industries

  • 65
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 250 - 999 employees
    • San Diego, CA

    Based in Tijuana, Mexico and Tijuana, Mexico, Redial BPO Call Center is a midsize non-voice bpo/back office services and answering service company. Their services include non-voice bpo/back office services and voice services.

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    Clients

    • Soaren Management
    • Home Run

    Industries

  • 66
    (8 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Smeaton Grange, Australia

    Turn Key Receptionist is a voice services agency located in Smeaton Grange, Australia. Founded in 2016, they have approximately 5 employees who focus on small business clients. They provide voice services.

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    Clients

    • H3C Plus

    Industries

  • 67
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Johannesburg, South Africa
    DSG is a midsize non-voice bpo/back office services company. Launched in 2008, the agency is in Johannesburg, South Africa and Johannesburg, South Africa. Their services include non-voice bpo/back office services, voice services, and e-commerce development.
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    Industries

  • 68
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 250 - 999 employees
    • Las Vegas, NV
    LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.
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    Industries

  • 69
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Zagreb, Croatia

    Answering service company Significo was established in 2007. The midsize Zagreb, Croatia-based team specializes in call center services, sales outsourcing, and customer service outsourcing.

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    Clients

    • SPAR Hrvatska d.o.o.

    Industries

  • 70
    (6 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.

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    Industries

  • 71
    (4 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Pasig, Philippines

    Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.

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    Clients

    • Sidney Woodworker & Lumber

    Industries

  • 72
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 73
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    Founded in 2021, SWITCH 360 is an answering service company. Their midsize team is located in Los Angeles, California. Their services include call center services, customer service outsourcing, digital strategy, search engine optimization, and more.
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    Industries

  • 74
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

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    Clients

    • Ideal Living

    Industries

  • 75
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Prishtina, Kosovo

    Sonnecto is an IT firm based in Pristine, Kosovo with more than 50 employees. Founded in 2018, they are experts in IT managed services, finance and accounting outsourcing, and custom software development solutions for small and mid-market businesses.

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    Clients

    • Simplify Tenders

    Industries

  • 76
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • 6th Of October, Egypt

    Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.

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    Clients

    • Bosta

    Industries

  • 77
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    TekSof LLC is a Houston, Texas-based call center company. The small team offers call center services, back office outsourcing, digital strategy, sales outsourcing, and more and was established in 2000.
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    Industries

  • 78
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Medellín, Colombia

    Based in Medellín, Colombia, Origen BPO is a small phone answering service. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 79
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Burscough, England

    Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.

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    Industries

  • 80
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Queens Park, Australia
    Matchboard is a phone answering service located in Sydney, Australia. The small agency was founded in 2012. Their services include voice services, non-voice bpo/back office services, and HR services.
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    Industries

  • 81
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Kadawatha, Sri Lanka
    PNB Holdings Pvt Ltd is a midsize back office outsourcing company founded in 2015. Their team provides back office outsourcing, finance & accounting outsourcing (FAO), accounting, call center services, and more. The firm is headquartered in Kadawatha, Sri Lanka.
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    Industries

  • 82
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees

    Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

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    Industries

  • 83
    (3 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees

    Axcim Business Solutions is a non-voice bpo/back office services company. Their small team is based in Colombo, Sri Lanka. Their team provides non-voice bpo/back office services, finance & accounting outsourcing (FAO), HR services, and voice services.

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    Industries

  • 84
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Winchester, VA

    Centro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.

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    Industries

  • 85
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • London, England
    Tovie AI, a artificial intelligence development company, was founded in 2018. The firm offers Artificial Intelligence and has a small team.
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    Clients

    • BNP Paribas Cardif

    Industries

  • 86
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 1,000 - 9,999 employees
    • Hoang Mai, Vietnam

    Non-voice bpo/back office services company Pure Moderation was founded in 2006. They are headquartered in Hoang Mai, Vietnam and have a large team. Their services include non-voice bpo/back office services, application testing, voice services, and mobile app development.

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    Clients

    • Social Networks

    Industries

  • 87
    (5 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Marina del Rey, CA

    Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

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    Industries

  • 88
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees

    WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services. 

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    Industries

  • 89
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Chennai, India

    Infosearch BPO is a Chennai, India-based AI company and non-voice bpo/back office services company. The midsize team offers Artificial Intelligence and non-voice bpo/back office services. The firm was launched in 2005.

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    Clients

    • AGCO

    Industries

  • 90
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    Shandong Zhishun Network Technology Co., Ltd. Is a midsize web design company. The Linyi, China-based company was founded in 2009. Their team provides web design, web development, mobile app development, e-commerce development, and more.
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    Industries

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