Top 70 Consumer Goods Phone Answering Services in the United States

Blue Valley Marketing is a midsize direct marketing company. Launched in 1991, the company is headquartered in Home, Kansas. Their services include direct marketing, market research, content marketing, and other marketing.

Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.

XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.

Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.

DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

Complete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors. 

RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.

Calibrus is a customer management contact center headquartered in Tempe, Ariz. Founded in 2013, they have about 40 employees that have clients in the business services, consumers products, financial service, healthcare, and retail industries. Their solutions include third-party verification, outbound lead generation, and hosted call recording.

Alert Communications is an answering service. Their midsize team is located in Camarillo, California. Their services include voice services. The firm was established in 1965.

The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.

Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.

Call Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.

Founded in 2010, Belay is a non-voice bpo/back office services and phone answering service. Their midsize team is in Atlanta, Colorado. Their services include non-voice bpo/back office services and voice services.

Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

Centro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.

Founded in 1995, Stafford Communications Group is a telephone answering service. Their midsize team is in New Providence, New Jersey and Rothesay, Canada. Their services include voice services and non-voice bpo/back office services.

Datamark, a large non-voice bpo/back office services company, is located in El Paso, Texas. They provide non-voice bpo/back office services, voice services, finance & accounting outsourcing (FAO), and business consulting and were launched in 1989.

Transcosmos is a phone answering service. Located in Gardena, California; Sacramento, California and San Jose, California, their large team specializes in voice services and non-voice bpo/back office services. The company was launched in 1966.

Small telephone answering service DRS Acquisitions Inc., is headquartered in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include voice services.

IPortes BPO, a phone answering service, was established in 2012. The midsize team offers voice services. The agency is located in New Delhi, India and Lewes, Delaware.

Established in 1987, Client Services Inc. Is a midsize non-voice bpo/back office services and call center service in Saint Charles, Missouri; Lenexa, Kansas and Barreal de Heredia, Costa Rica. Their services include non-voice bpo/back office services and voice services.

Established in 1966, CMC is a non-voice bpo/back office services and call center service. They are headquartered in Pittsburgh, Pennsylvania and have a midsize team. The agency specializes in non-voice bpo/back office services and voice services.

Call center company Direct Interactions was established in 2005. Their midsize team is headquartered in Seattle, Washington and provides voice services.

Incept is a phone answering service. They are headquartered in Canton, Ohio and have a midsize team. Their services include voice services, digital strategy, and social media marketing. The company was founded in 1993.

Call center Shelf Level Retail Solutions is located in Rogers, Arkansas. The large team provides call center services, fulfillment, warehousing & distribution, marketing strategy, and more. The company was established in 2002.