Top 100 Call Center Services in the Philippines
March 2023Looking for a top voice service and call center company in the Philippines?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Philippines. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Philippines Voice Services Providers
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1
- $1,000+
- 1,000 - 9,999 employees
- Taguig, Philippines
Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.
Clients
- Amazon
- Aavgo
- TheDreamzTeam
- Managed IT Solutions
Industries
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Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content.
"Their technical skill level and communication are excellent."
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2
- Undisclosed
- 250 - 999 employees
- Davao City, Philippines
Callbox is a business process outsourcing company based in Encino, Calif., with offices in Singapore, Ultimo, Australia, and the Philippines. Founded in 2004, Callbox's team of 174 provides voice services and non-voice BPO/back office services.
Clients
- Alima Technologies
- Intrepid Advisors
- LexisNexis
- LiQWID
Industries
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A SaaS provider has engaged with Callbox for demand generation. They create a list of target accounts, a landing page, email and message copy, a calling script, and a multi-channel demand generation program.
"Callbox is an experienced demand generation company."
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3
- $1,000+
- 250 - 999 employees
- Taguig, Philippines
Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.
Clients
- ATT
- RingCentral
- Wireless Watchdogs
- MSP's
Industries
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Unity Communications provides call center support to help a travel company manage the increase in their business.
"The quality of their service is excellent."
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4
- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries.
Clients
- MSN
- Korchina
- Fujitsu
- Yale School of Management
Industries
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Flatworld Solutions designed and built the second version of a baseball development center's mobile app.
"The team really did well with accommodating feedback and fixing issues in a timely manner."
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5
- $250,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.
Industries
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An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.
"They provide frequent and proactive communication."
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6
- Undisclosed
- 1,000 - 9,999 employees
- Mandaluyong, Philippines
EMAPTA is an IT staff augmentation company. Launched in 2010, the company is headquartered in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team specializes in IT staff augmentation, finance & accounting outsourcing (FAO), voice services, other digital marketing, and more.
Industries
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EMAPTA provided website development services for a health care company. The team handled the design and development of the project.
"They really impressed me with their intent to completely understand our company and our challenges."
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7
- $1,000+
- 1,000 - 9,999 employees
- Pasig, Philippines
Enshored is an outsourcing firm headquartered in Long Beach, Calif. with an office in Pasig City, Philippines. They are run by a team of 840 professionals who provide non-voice BPO/back-office, voice, and social media marketing services to businesses ranging from startups to enterprises. Their voice/call center services focus on customer support/experience, order processing, and other outbound services.
Clients
- LevelUp
- Rocksbox
- Peloton
- Paddle.com
Industries
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Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks.
“Enshored's communication style and capabilities are top-notch.”
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8
- $1,000+
- 250 - 999 employees
- Makati, Philippines
1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.
Clients
- Groupon
- Isango
- Instacart
- HomeLight
Industries
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1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week.
"I've been pleased with everything so far."
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9
- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
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six eleven global services and solutions has provided BPO services to a telecommunications and IT services company for 10 years. The scope has included setting up the office space and finding the right agents.
“Their commitment to the project is outstanding – they’re always there when we need them.”
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10
- $1,000+
- 250 - 999 employees
- Pasig, Philippines
Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.
Clients
- Casera
- Lumina
- Global Source Trading
- Nogu Studio
Industries
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A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation.
"They are contactable and write back quickly on any issue."
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11
- $1,000+
- 250 - 999 employees
- Makati, Philippines
Human resources company Booth & Partners is located in Makati, Philippines and Singapore, Singapore. The midsize agency was founded in 2013. Their services include HR services, call center services, back office outsourcing, and customer service outsourcing.
Industries
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An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat.
"They are all exceptionally fast learners who love feedback and achieve great results."
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12
- $1,000+
- 50 - 249 employees
- Davao City, Philippines
ND-KNOW SOLUTIONS is a customer service outsourcing company. They focus on customer service outsourcing, IT staff augmentation, call center services, and back office outsourcing and were founded in 2018. Their small team is based in Davao City, Philippines.
Industries
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ND-KNOW SOLUTIONS provided lead generation services for an IT Consulting firm. They contacted and scheduled meetings with qualified leads on LinkedIn.
"Jonathan was very thoughtful and always helpful when needed."
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13
- $1,000+
- 1,000 - 9,999 employees
- Pasig, Philippines
Located in Washington, District of Columbia and Pasig, Philippines, Boldr is a call center. Launched in 2016, the small team focuses on voice services and non-voice bpo/back office services.
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Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks.
"They meet the specific needs of our company in a way that no other competitor can."
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14
- $1,000+
- 2 - 9 employees
- Las Pinas, Philippines
Leadroot is a New York-based lead generation company. Founded in 2017 with an additional office in the Philippines, the small team of less than 10 provides BPO services, voice services, email marketing, direct marketing, and marketing strategy for its small business and midmarket clients.
Clients
- Woodpecker
- FatCat
Industries
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Leadroot generates leads for a virtual assistant company. They led a cold-calling campaign to create leads and meetings with targeted companies. They also advise on blogs to target. The project is ongoing.
"I've never worked with a company where I've been so comfortable with what I'm putting in and getting out."
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15
- Undisclosed
- 1,000 - 9,999 employees
- Antipolo, Philippines
Intelegencia is a non-voice bpo/back office services company. Established in 2009, the team specializes in non-voice bpo/back office services, cloud consulting & SI, and marketing strategy. Their midsize company is Atlanta, Georgia-based.
Industries
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Intelegencia provides accounts receivable aging support for a flooring company. They're also tasked with reviewing sales orders and applying payments received from customers.
"The staff we hired are highly educated and are major contributors to our business."
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16
- $5,000+
- 50 - 249 employees
- Makati, Philippines
Launched in 2016, Loop Contact Solutions is a call center company. Their midsize team is headquartered in Houston, Texas and Makati, Philippines. Their services include call center services, customer service outsourcing, and sales outsourcing.
Industries
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Loop Contact Solutions provides lead follow-up services to a tape and label dispenser manufacturer. They contact the customers on the provided list of leads and book appointments on behalf of the client.
"Our scope of work was not originally part of their core business, yet they agreed to partner with us on this project."
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17
- $1,000+
- 1,000 - 9,999 employees
- Lucena, Philippines
Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.
Clients
- Ninja Van
- Intel
- BoardPAC
- Best Inc
Industries
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Upstream BPO provides appointment setting services for a telecommunications company. They contact potential leads, schedule emails, and enable the client to follow up.
"I’ve used other services, but they are the most convenient for me because of their flexibility."
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18
- $10,000+
- 250 - 999 employees
- Mandaluyong, Philippines
Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services.
Industries
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A healthcare firm wanted to improve their customer relations and communicate more efficiently. Magellan Solutions handles inbound and outbound calls for customer service and telemarketing. Their services save the client money and improve their internal efficiency.
"They are nice, courteous, patient, and willing to help...There is nothing they need to improve." –Employee, Healthcare Firm
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19
- $1,000+
- 1,000 - 9,999 employees
- Pasig, Philippines
Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.
Clients
- Flexigroup
- Monat
- Samsung
- KFC
Industries
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Acquire BPO assisted a business service with customer-based phone support so they could be more personal and feel more in touch with customers. Acquire BPO took charge of the company's 100+ daily calls, which allowed its employees to focus on other tasks.
"[Their strengths:] Their responsibility, patience, honesty, and humility." – President, Business Service
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20
- $1,000+
- 50 - 249 employees
- Dumaguete, Philippines
Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services.
Industries
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Pac Biz was hired by a marketing company to provide their customers with high-quality outsourced customer service support. They support several industries including e-commerce and transportation.
"We found Pac Biz to be a great, cost-effective solution to maximize customer experience."
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21
- $1,000+
- 250 - 999 employees
- Baliuag, Philippines
Midsize call center company and non-voice bpo/back office services company Telework PH, is in Baliuag, Philippines. They focus on voice services and non-voice bpo/back office services and were established in 2013.Industries
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Telework PH works as a marketing agency's virtual assistant team. Their main tasks involve scraping names and company data, which would be repurposed for marketing and sales initiatives.
"They do what they say they're going to do. That warrants 5 stars."
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22
- $1,000+
- 50 - 249 employees
- Cebu City, Philippines
A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.
Industries
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Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff training.
"Their response times are impressive and always work with us to get to the desired outcome."
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23
- $1,000+
- 50 - 249 employees
- Davao City, Philippines
BBC Global Services is a BPO service provider based in Scotch Plains, N.J. The company, founded in 2017, has more than 40 employees and provides advertising, branding, market research, marketing strategy, IT strategy & consulting, business consulting, HR services, voice services, non-voice BPO/back office services, and finance & accounting outsourcing (FAO) services to various companies.
Clients
- Advice Media
- Hands Free Networks
- Chalk Gym
- Miracle Ear
Industries
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BBC Global Services provides a physical therapy clinic with a virtual administrative assistant who takes calls, processes new patients, verify their insurance information, schedule appointments, and more.
“We’ve been impressed with the cost savings we’ve been able to get by working with them.”
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24
- $1,000+
- 10 - 49 employees
- Mandaue City, Philippines
MySource Solutions is a BPO firm based in Overland Park, Kan. Founded in 2017, their team of 30 serves clients in the real estate sector. Services include voice services and lead generation.
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MySource Solutions provides lead generation services for a real estate company. Their work includes organizing and reaching out to tens of thousands of colder leads.
“At our peak, we were getting 2–3 good leads per day.”
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25
- $1,000+
- 50 - 249 employees
- Antipolo, Philippines
2ndOffice is a business process outsourcing firm headquartered in Antipolo City, Philippines. Established in 2012, they have about 100 employees that mostly works in the retail industry. They specialize in both voice and non-voice BPO, including order processing, direct response, and data entry.
Clients
- Jay Factory
- Influence Tree
- AVID Logistics
Industries
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2ndOffice provides seasonal voice support to a business services firm. The client needs to process a large volume of inbound calls and found it inefficient to bring in temporary employees. They consistently deliver a high level of performance, saving the client thousands monthly on staffing and administrative costs.
"They are essential to our business." — Marketing Associate, Business Services Firm
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26
- Undisclosed
- 50 - 249 employees
- Makati, Philippines
Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.
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A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks.
"They have a reputation for the high quality of staff and service."
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27
- $1,000+
- 250 - 999 employees
- Quezon City, Philippines
Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.
Clients
- Inc. 5000
Industries
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Premier BPO provides back office outsourcing services to a software company.
"They provide great customer service and are reliable. They are worth every penny."
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28
- $5,000+
- 10 - 49 employees
- Pasig, Philippines
Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.
Clients
- Sidney Woodworker & Lumber
- Hassle Free Home Liquidators LLC
- VCF Delivery
Industries
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A home liquidation service hired Main Source 365 to provide basic tech support. Eventually, the collaboration evolved, and the team now provides digital marketing and branding services as well.
"The benefits from working with them are really comprehensive."
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29
- $1,000+
- 50 - 249 employees
- Pasig, Philippines
Optimum Source is an outsourcing agency that's headquartered in Pasig City, Philippines; they also have an office in Cebu City, Philippines. Clients are in a range of sectors including IT, manufacturing, and media. Services include HR consulting and outsourcing, voice services, and non-voice BPO and back office services.
Clients
- ASX
- FTSE
- Nasdaq
- Fortune 500
Industries
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Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month.
"The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company
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30
- $1,000+
- 10 - 49 employees
- Davao City, Philippines
Konnektors is a marketing company based in Davao City, Philippines. Their team of more than 10 has provided email marketing, voice services, and back-office services since their founding in 2018. They work with clients in the fields of advertising, financial, and business services.
Clients
- SGcodeworks
- Ebooth
- Fastway Logistics
- People Plus Software
Industries
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Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts.
"They provide more resources than just sitting behind technology; their personal outreach made the difference."
Most Reviewed Call Centers in Philippines
Check out a Call Centers in Philippines with the most new reviews in the past 12 months.
Call Centers
Philippines
- 11 3 new reviews
- 12 2 new reviews
- 13 2 new reviews
- 14 2 new reviews
- 15 2 new reviews
