Top 100 Inbound Call Centers in Manila

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Top 100 Inbound Call Centers in Manila

The Best of April 2025

Looking for a top inbound call center in Manila?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Manila. 

List of the Best Manila Inbound Call Center Companies

  • 1
    (46 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Taguig, Philippines
    Unity Communications is a Back Office Outsourcing company. Established in 2009, the team offers Back Office Outsourcing, Customer Service Outsourcing, and Call Center Services. Their large agency is headquartered in Gilbert, Arizona; Taguig, Philippines; San José, Costa Rica and San Pedro Garza García, Mexico.
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    Clients

    ATT

    Industries

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  • 2
    (131 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Taguig, Philippines
    Remote CoWorker is a large Back Office Outsourcing company. Founded in 2013, the company is in Hollywood, Florida and Taguig, Philippines. Their services include Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, Customer Service Outsourcing, and more.
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    Clients

    Amazon

    Industries

  • 3
    (45 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Taguig, Philippines
    Helpware is a Customer Service Outsourcing company headquartered in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico. Established in 2015, the large team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Clients

    DoorDash

    Industries

  • 4
    (10 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Pasig, Philippines
    Large Customer Service Outsourcing company Boldr., is in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. Launched in 2016, the team focuses on Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more.
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    Industries

  • 5
    (4 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Pasig, Philippines

    Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.

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    Clients

    Casera

    Industries

  • 6
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.9
    $50,000+
    10,000+ employees
    Taguig, Philippines
    Welsend is a Customer Service Outsourcing company founded in 1993. They are headquartered in Wei Fang Shi, China; Taguig, Philippines; Cheng Du Shi, China and Rizhao, China and have a large team. Their services include Customer Service Outsourcing, Call Center Services, CRM consulting and SI, and Back Office Outsourcing.
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    Industries

  • 7
    (18 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Manila, Philippines

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

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    Clients

    MyCheck

    Industries

  • 8
    (16 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $10,000+
    10,000+ employees
    Pasig, Philippines

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

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    Clients

    PAYTM

    Industries

  • 9
    (5 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.8
    Undisclosed
    1,000 - 9,999 employees
    Quezon City, Philippines

    PartnerHero is a customer service outsourcing company launched in 2014. The large team focuses on customer service outsourcing, back office outsourcing, call center services, and finance & accounting outsourcing (FAO). The agency is located in Boise, Idaho.

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    Industries

  • 10
    (11 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Pasig, Philippines

    Enshored is an outsourcing firm headquartered in Long Beach, Calif. with an office in Pasig City, Philippines. They are run by a team of 840 professionals who provide non-voice BPO/back-office, voice, and social media marketing services to businesses ranging from startups to enterprises. Their voice/call center services focus on customer support/experience, order processing, and other outbound services.

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    Clients

    LevelUp

    Industries

  • 11
    (1 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.0

    Would Recommend

    4.5
    Undisclosed
    1,000 - 9,999 employees
    Taguig, Philippines
    Back Office Outsourcing company Satellite Office was launched in 2013. They are headquartered in Sydney, Australia; Reno, Nevada and Taguig, Philippines and have a large team. Their services include Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), HR Outsourcing, IT staff augmentation, and more.
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    Clients

    King Living ELB Solutions Chatime News Corp

    Industries

  • 12
    (18 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.3

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Makati, Philippines

    Human resources company Booth & Partners is located in Makati, Philippines and Singapore, Singapore. The midsize agency was founded in 2013. Their services include HR services, call center services, back office outsourcing, and customer service outsourcing.

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    Industries

  • 13
    (11 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Quezon City, Philippines
    IT staff augmentation company Outsourced was established in 2012. Their large team is in Quezon City, Philippines; Muntinlupa, Philippines; Quezon City, Philippines and Quezon City, Philippines and focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Customer Service Outsourcing, and more.
    Read More

    Industries

  • 14
    (4 Reviews) 4.6

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.3

    Would Recommend

    4.6
    $1,000+
    1,000 - 9,999 employees
    Pasig, Philippines

    Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.

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    Clients

    Flexigroup

    Industries

  • 15
    (3 Reviews) 4.7

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.7
    Undisclosed
    10,000+ employees
    Mandaluyong, Philippines
    Emapta is an IT staff augmentation company. Established in 2010, the company is in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team specializes in IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.
    Read More

    Industries

  • 16
    (15 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Pasay, Philippines

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

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    Industries

  • 17
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Makati, Philippines
    In Makati, Philippines, Penbrothers is a hr consulting company. The large company was founded in 2014. Their team provides hr consulting.
    Read More

    Industries

  • 18
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Taguig, Philippines
    Catalyst BPX Inc is a midsize finance & accounting outsourcing (FAO) company. The Las Vegas, Nevada-based company was established in 2023. Their team offers finance & accounting outsourcing (FAO), customer service outsourcing, back office outsourcing, and recruitment process outsourcing.
    Read More

    Clients

    OpenAI Zendesk ClickUp Zalora

    Industries

  • 19
    (12 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $100,000+
    10,000+ employees
    Pasig, Philippines

    TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

    Read More

    Industries

  • 20
    (6 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Quezon City, Philippines

    Human resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.

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    Industries

  • 21
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Makati, Philippines

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

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    Industries

  • 22
    (2 Reviews) 4.8

    Timeliness

    4.3

    Service Excellence

    4.5

    Value

    4.8

    Would Recommend

    4.8
    Undisclosed
    250 - 999 employees
    Pasay, Philippines

    Reliasourcing Inc is a customer service outsourcing company based in Pasay, Philippines and Manila, Philippines. The midsize firm was established in 2020. Their team provides customer service outsourcing, finance & accounting outsourcing (FAO), sales outsourcing, back office outsourcing, and more.

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  • 23
    (4 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Pasig, Philippines

    Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.

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    Clients

    Sidney Woodworker & Lumber

    Industries

  • 24
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    4.5
    $10,000+
    1,000 - 9,999 employees
    Makati, Philippines
    Open Access BPO is a Customer Service Outsourcing company. Based in Las Vegas, Nevada; Makati, Philippines; Davao City, Philippines and Taipei, Taiwan, their large team specializes in Customer Service Outsourcing, Back Office Outsourcing, Transcription, and Translation. The company was launched in 2017.
    Read More

    Industries

  • 25
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Pasig, Philippines
    Founded in 2009, STAFFVIRTUAL is a midsize non-voice bpo/back office services company based in Los Angeles, California. Their services include non-voice bpo/back office services, voice services, HR services, and accounting.
    Read More

    Industries

  • 26
    (3 Reviews) 3.5

    Timeliness

    4.0

    Service Excellence

    4.2

    Value

    3.5

    Would Recommend

    3.5
    Undisclosed
    50 - 249 employees
    Makati, Philippines

    Concert 8 Solutions Inc., a non-voice bpo/back office services and answering service company, was established in 2017. The midsize team specializes in non-voice bpo/back office services and voice services. The firm is located in New Westminster, Canada and Makati, Philippines.

    Read More

    Industries

  • 27
    (4 Reviews) 4.1

    Timeliness

    4.1

    Service Excellence

    4.1

    Value

    3.8

    Would Recommend

    3.8
    $1,000+
    250 - 999 employees
    Quezon City, Philippines

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

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    Clients

    Inc. 5000

    Industries

  • 28
    (1 Reviews) 4.0

    Timeliness

    4.0

    Service Excellence

    4.0

    Value

    4.0

    Would Recommend

    4.0
    $5,000+
    50 - 249 employees
    Quezon City, Philippines

    Dynamic Business Outsourcing Solutions is an offshore staffing company headquartered in Cubao, Philippines. Founded in 2015, they now have about 30 employees. They offer voice services, non-voice BPO and back office services, and web design services to primarily midmarket firms and small businesses in the following industries: financial services, consumer products and services, and advertising and marketing.

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    Clients

    Alpha Group

    Industries

  • 29
    (12 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.5

    Value

    4.3

    Would Recommend

    4.5
    $10,000+
    250 - 999 employees
    Mandaluyong, Philippines

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

    Read More

    Industries

  • 30
    (4 Reviews) 3.8

    Timeliness

    3.0

    Service Excellence

    3.6

    Value

    3.3

    Would Recommend

    3.9
    $1,000+
    1,000 - 9,999 employees
    Taguig, Philippines

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

    Read More

    Industries

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