Top 100 Inbound Call Centers in Manila

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Top 100 Inbound Call Centers in Manila

The Best of December 2025

Looking for a top inbound call center in Manila?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Manila. 

List of the Best Manila Inbound Call Center Companies

  • 1
    (44 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    San Pedro Garza García, Mexico

    Unity Communications is a Gilbert, Arizona-based Back Office Outsourcing company. Founded in 2009, the large team offers Back Office Outsourcing, Employer of Record (EOR) Services, Customer Service Outsourcing, Call Center Services, and more.

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    Clients

    ATT

    Industries

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  • 2
    (46 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Kyiv, Ukraine
    Customer Service Outsourcing company Helpware CX was founded in 2015. Their large team is based in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico and focuses on Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
    Read More

    Clients

    DoorDash

    Industries

  • 3
    (168 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Taguig, Philippines
    Remote CoWorker is a Back Office Outsourcing company. They are located in Hollywood, Florida and Taguig, Philippines and have a large team. Their services include Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, Customer Service Outsourcing, and more. The firm was launched in 2013.
    Read More

    Clients

    Amazon

    Industries

  • 4
    (10 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Pasig, Philippines
    Customer Service Outsourcing company Boldr. Is based in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. The large team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more and was launched in 2016.
    Read More

    Industries

  • 5
    (16 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $10,000+
    10,000+ employees
    Pasig, Philippines

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

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    Clients

    PAYTM

    Industries

  • 6
    (32 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Manila, Philippines

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

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    Clients

    MyCheck

    Industries

  • 7
    (6 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.8
    Undisclosed
    1,000 - 9,999 employees
    Quezon City, Philippines
    Customer Service Outsourcing company PartnerHero was founded in 2014. Headquartered in Boise, Idaho; San Pedro Sula, Honduras; Tegucigalpa, Honduras and Quezon City, Philippines, their large team provides Customer Service Outsourcing, Application Testing, Call Center Services, Back Office Outsourcing, and more.
    Read More

    Industries

  • 8
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.9
    $50,000+
    10,000+ employees
    Taguig, Philippines
    Welsend is a Customer Service Outsourcing company founded in 1993. They are headquartered in Wei Fang Shi, China; Taguig, Philippines; Cheng Du Shi, China and Rizhao, China and have a large team. Their services include Customer Service Outsourcing, Call Center Services, CRM consulting and SI, and Back Office Outsourcing.
    Read More

    Industries

  • 9
    (11 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Pasig, Philippines
    Enshored is a large Customer Service Outsourcing company headquartered in Long Beach, California; Pasig, Philippines; Pasig, Philippines and Cebu City, Philippines. Founded in 2014, the team specializes in Customer Service Outsourcing, Content Moderation Services, Call Center Services, Back Office Outsourcing, and more.
    Read More

    Clients

    LevelUp

    Industries

  • 10
    (3 Reviews) 4.7

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    4.7
    Undisclosed
    10,000+ employees
    Makati, Philippines
    Emapta is an IT staff augmentation company. Founded in 2010, the company is located in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.
    Read More

    Industries

  • 11
    (4 Reviews) 4.6

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.3

    Would Recommend

    4.6
    $1,000+
    1,000 - 9,999 employees
    Pasig, Philippines
    Acquire Intelligence is a Back Office Outsourcing company. The large Pasig, Philippines-based team offers Back Office Outsourcing, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. The agency was launched in 2005.
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    Clients

    Flexigroup

    Industries

  • 12
    (11 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Quezon City, Philippines
    IT staff augmentation company Outsourced was established in 2012. Their large team is in Quezon City, Philippines; Muntinlupa, Philippines; Quezon City, Philippines and Quezon City, Philippines and focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Customer Service Outsourcing, and more.
    Read More

    Industries

  • 13
    (4 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Pasig, Philippines
    In Pasig, Philippines; Pasig, Philippines and Newark, California, TRU29 Solutions Inc. Is an Employer of Record (EOR) Services company. The company focuses on Employer of Record (EOR) Services, Call Center Services, Back Office Outsourcing, and IT strategy consulting and is midsize.The company was established in 2015.
    Read More

    Clients

    Casera

    Industries

  • 14
    (1 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.0

    Would Recommend

    4.5
    Undisclosed
    1,000 - 9,999 employees
    Taguig, Philippines
    Satellite Office is a Back Office Outsourcing company. They provide Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), HR Outsourcing, IT staff augmentation, and more and were founded in 2013. The firm is based in Sydney, Australia; Reno, Nevada and Taguig, Philippines.
    Read More

    Clients

    King Living ELB Solutions Chatime News Corp

    Industries

  • 15
    (12 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $100,000+
    10,000+ employees
    Pasig, Philippines
    TDCX, a Customer Service Outsourcing company, is headquartered in Singapore; Kuala Lumpur, Malaysia; Ratchathewi, Thailand and Pasig, Philippines. The large agency was founded in 1995. Their services include Customer Service Outsourcing, Sales Outsourcing, Business Consulting, and Call Center Services.
    Read More

    Industries

  • 16
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Makati, Philippines

    Penbrothers, a Back Office Outsourcing company, is in Makati, Philippines and Mandaluyong, Philippines. The large team specializes in Back Office Outsourcing, Staffing, Recruiting, PEO/Employee Leasing, and more. The firm was launched in 2014.

    Read More

    Industries

  • 17
    (18 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.3

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Makati, Philippines
    Booth, a Back Office Outsourcing company, was established in 2013. The company specializes in Back Office Outsourcing, Customer Service Outsourcing, Other Digital Marketing, IT staff augmentation, and more and has a large team. The company is based in Makati, Philippines; Singapore, Singapore; Mandaue City, Philippines and Bogotá, Colombia.
    Read More

    Industries

  • 18
    (20 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Pasay, Philippines

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

    Read More

    Industries

  • 19
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Caloocan, Philippines
    VLBPO LLC, a phone answering service, was established in 2015. The company focuses on call center services, recruiting, hr outsourcing, and hr consulting and has a midsize team.
    Read More

    Clients

    eCommerce, Law Firms, Fintech, Saas, Health

    Industries

  • 20
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Taguig, Philippines
    Catalyst BPX is a Las Vegas, Nevada-based Finance & Accounting Outsourcing (FAO) company. The midsize team provides Finance & Accounting Outsourcing (FAO), Recruitment Process Outsourcing, Employer of Record (EOR) Services, Back Office Outsourcing, and more. The firm was established in 2023.
    Read More

    Clients

    OpenAI Zendesk ClickUp Zalora

    Industries

  • 21
    (8 Reviews) 4.9

    Timeliness

    4.4

    Service Excellence

    4.7

    Value

    4.9

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Quezon City, Philippines
    Sourcefit is an IT managed services company. The large Honolulu, Hawaii-based company was founded in 2009. Their team focuses on IT managed services, IT staff augmentation, Call Center Services, Back Office Outsourcing, and more.
    Read More

    Industries

  • 22
    (3 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    4.8
    $1,000+
    10 - 49 employees
    Makati, Philippines
    Recruiting company Staffwiz LLC was established in 2021. They are based in New York, New York and Makati, Philippines and have a small team. Staffwiz LLC offers Recruiting, Customer Service Outsourcing, Sales Outsourcing, IT staff augmentation, and more.
    Read More

    Industries

  • 23
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    4.5
    $10,000+
    1,000 - 9,999 employees
    Makati, Philippines
    Open Access BPO is a Customer Service Outsourcing company. Based in Las Vegas, Nevada; Makati, Philippines; Davao City, Philippines and Taipei, Taiwan, their large team specializes in Customer Service Outsourcing, Back Office Outsourcing, Transcription, and Translation. The company was launched in 2017.
    Read More

    Industries

  • 24
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Mandaluyong City, Philippines
    STAFFVIRTUAL is a Back Office Outsourcing company based in Miami, Florida and Mandaluyong City, Philippines. They specialize in Back Office Outsourcing, Call Center Services, Accounting, Customer Service Outsourcing, and more and were launched in 2009.
    Read More

    Industries

  • 25
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Makati, Philippines

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

    Read More

    Industries

  • 26
    (4 Reviews) 4.1

    Timeliness

    4.1

    Service Excellence

    4.1

    Value

    3.8

    Would Recommend

    3.8
    $1,000+
    250 - 999 employees
    Quezon City, Philippines

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

    Read More

    Clients

    Inc. 5000

    Industries

  • 27
    (4 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Pasig, Philippines

    Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.

    Read More

    Clients

    Sidney Woodworker & Lumber

    Industries

  • 28
    (3 Reviews) 3.5

    Timeliness

    4.0

    Service Excellence

    4.2

    Value

    3.5

    Would Recommend

    3.5
    Undisclosed
    50 - 249 employees
    Makati, Philippines

    Concert 8 Solutions Inc., a non-voice bpo/back office services and answering service company, was established in 2017. The midsize team specializes in non-voice bpo/back office services and voice services. The firm is located in New Westminster, Canada and Makati, Philippines.

    Read More

    Industries

  • 29
    (1 Reviews) 4.0

    Timeliness

    4.0

    Service Excellence

    4.0

    Value

    4.0

    Would Recommend

    4.0
    $5,000+
    50 - 249 employees
    Quezon City, Philippines

    Dynamic Business Outsourcing Solutions is an offshore staffing company headquartered in Cubao, Philippines. Founded in 2015, they now have about 30 employees. They offer voice services, non-voice BPO and back office services, and web design services to primarily midmarket firms and small businesses in the following industries: financial services, consumer products and services, and advertising and marketing.

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    Clients

    Alpha Group

    Industries

  • 30
    (2 Reviews) 4.8

    Timeliness

    4.3

    Service Excellence

    4.5

    Value

    4.8

    Would Recommend

    4.8
    Undisclosed
    250 - 999 employees
    Manila, Philippines

    Reliasourcing Inc is a customer service outsourcing company based in Pasay, Philippines and Manila, Philippines. The midsize firm was established in 2020. Their team provides customer service outsourcing, finance & accounting outsourcing (FAO), sales outsourcing, back office outsourcing, and more.

    Read More
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