Top 60 Phone Answering Services in Manila

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Top 60 Phone Answering Services in Manila

The Best of September 2024

Looking for a top answering service in Manila?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best Manila Answering Services

  • 1
    (45 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • Taguig, Philippines

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

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    Clients

    • DoorDash

    Industries

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  • 2
    (11 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.5
    • Would Recommend

      4.9
    • $50,000+
    • 10,000+ employees
    • Taguig, Philippines

    Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.

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    Industries

  • 3
    (9 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Pasig, Philippines

    Located in Washington, District of Columbia and Pasig, Philippines, Boldr is a call center. Launched in 2016, the small team focuses on voice services and non-voice bpo/back office services.

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    Industries

  • 4
    (100 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Taguig, Philippines

    Remote CoWorker is a virtual assistant outsourcing company founded in 2013 and located in Hollywood, Fla. They have a team of about 10 employees who offer non-voice BPO/back office services, along with voice, finance and accounting outsourcing, and HR services. Their client base comprises small business in the real estate, business services, IT, and telecommunications industries.

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    Clients

    • Amazon

    Industries

  • 5
    (16 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.8
    • $10,000+
    • 10,000+ employees
    • Pasig, Philippines

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

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    Clients

    • PAYTM

    Industries

  • 6
    (4 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Pasig, Philippines

    Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.

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    Clients

    • Casera

    Industries

  • 7
    (18 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Manila, Philippines

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

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    Clients

    • MyCheck

    Industries

  • 8
    (3 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.7
    • Undisclosed
    • 1,000 - 9,999 employees
    • Mandaluyong, Philippines

    EMAPTA is an IT staff augmentation company. Launched in 2010, the company is headquartered in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team specializes in IT staff augmentation, finance & accounting outsourcing (FAO), voice services, other digital marketing, and more.

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    Industries

  • 9
    (15 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Pasay, Philippines

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

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    Industries

  • 10
    (12 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $100,000+
    • 10,000+ employees
    • Pasig, Philippines

    TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

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    Industries

  • 11
    (10 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Pasig, Philippines

    Enshored is an outsourcing firm headquartered in Long Beach, Calif. with an office in Pasig City, Philippines. They are run by a team of 840 professionals who provide non-voice BPO/back-office, voice, and social media marketing services to businesses ranging from startups to enterprises. Their voice/call center services focus on customer support/experience, order processing, and other outbound services.

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    Clients

    • LevelUp

    Industries

  • 12
    (4 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Quezon City, Philippines

    Human resources firm Sourcefit Philippines was launched in 2006. The firm offers HR services, non-voice bpo/back office services, and voice services and has a midsize team. The firm is located in Quezon City, Metro Manila, Philippines.

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    Industries

  • 13
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Makati, Philippines

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

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    Industries

  • 14
    (4 Reviews) 4.1
    • Timeliness

      4.1
    • Service Excellence

      4.1
    • Value

      3.8
    • Would Recommend

      3.8
    • $1,000+
    • 250 - 999 employees
    • Quezon City, Philippines

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

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    Clients

    • Inc. 5000

    Industries

  • 15
    (4 Reviews) 3.8
    • Timeliness

      3.0
    • Service Excellence

      3.8
    • Value

      3.3
    • Would Recommend

      3.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Taguig, Philippines

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

    Read More

    Industries

  • 16
    (12 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $10,000+
    • 250 - 999 employees
    • Mandaluyong, Philippines

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

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    Industries

  • 17
    (4 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Pasig, Philippines

    Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.

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    Clients

    • Sidney Woodworker & Lumber

    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Quezon City, Philippines
    Motif is a large call center service. Based in San Mateo, California; Ahmedabad, India; Ahmedabad, India and Quezon City, Philippines, the company was founded in 2000. Their services include voice services.
    Read More

    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Mandaluyong, Philippines

    Centro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.

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    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    • $25,000+
    • 10,000+ employees
    • Makati, Philippines

    Located in Los Angeles, California; Makati, Philippines; Ciudad de Guatemala, Guatemala and Kingston, Jamaica, VXI Global Solutions Inc. Is a phone answering service. The company specializes in voice services, non-voice bpo/back office services, custom software development, Artificial Intelligence, and more and is large.The company was established in 1998.

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    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Pasay, Philippines
    EPerformax Contacts Center and BPO is a phone answering service. They are based in Pasay, Philippines and have a large team that specializes in call center services. The company was established in 2002.
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    Industries

  • 22
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Makati, Philippines
    Staffwiz LLC is a small call center service. Established in 2021, the agency is located in New York, New York. Their services include call center services, back office outsourcing, finance & accounting outsourcing (FAO), and accounting.
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    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Quezon City, Philippines

    Datacom is a call center company. Their large team is headquartered in Wellington, New Zealand; Wellington, New Zealand; Fortitude Valley, Australia and Currajong, Australia. The company offers voice services.

    Read More

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Pasig, Philippines
    Launched in 2006, OWC is a call center service. They are headquartered in Pasig City, Philippines and have a midsize team. Their services include voice services.
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    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Makati, Philippines
    Midsize answering service company Global Innov8ion Inc, is in Makati City, Philippines. The team offers voice services.
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    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Quezon City, Philippines

    Collective Solutions is a BPO solution company founded in 2010. They are headquartered in Los Angeles and have an office in Quezon City, Philippines. They have a team of over 100 employees and their main services include non-voice BPO/back office services and voice services. They primarily serve clients in the business services, consumer products and services, and hospitality and leisure industries.  

    Read More

    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • Pasig, Philippines

    Startek is a call center service located in Kingston , Jamaica; Greenwood Village, Colorado and Metro Manila, Philippines. The large team provides voice services and was established in 1987.

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    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $100,000+
    • 1,000 - 9,999 employees
    • Muntinlupa, Philippines
    Firstsource Solutions is a large call center company headquartered in London , United Kingdom; Louisville, Kentucky; Mumbai, India and Muntinlupa City, Philippines. The team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and business consulting.
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    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 1,000 - 9,999 employees
    • Taguig, Philippines

    Bill Gosling Outsourcing is a call center headquartered in Newmarket, Canada with offices in Manila, Philippines, Glasgow, United Kingdom, and Phoenix. Since 1955, their team of 500+ has been specializing in non-voice and voice services. Bill Gosling Outsourcing works with clients in various industries such as business & financial services. 

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    Clients

    • Canada's Best Managed Companies

    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Pasay, Philippines

    Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.

    Read More

    Industries

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