Reliasourcing Inc

Reliasourcing Inc was hired by a tech services provider to source leads, schedule meetings, and assist with the sales funnel. The vendor was chosen based on their impressive first impression and ability to seamlessly onboard staff for multiple roles while maintaining cost efficiency. They provided sales development representatives to manage both inbound and outbound inquiries globally, ensuring clients had the necessary information to proceed with purchases. The team consisted of highly professional individuals who specialized in their respective fields. The main point of contact was an account manager who handled multiple teams and occasionally communicated with the head of operations.

Reliasourcing Inc was also contracted by a healthcare company, The Vets, to improve sales, customer service, and process improvement. The vendor was chosen due to their high ratings, cultural fit, and good value for cost. Sixteen teammates were assigned to this project, which aimed to achieve success in outbound and inbound campaigns. The key deliverables included exceeding conversion, sales, customer satisfaction, membership, and productivity targets. The vendor was initially found through a referral.