Top 100 Business Processes Outsourcing (BPO) Companies in Florida

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Top 100 Business Processes Outsourcing (BPO) Companies in Florida

The Best of May 2024

Looking for a top business process outsourcing company in Florida?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Florida BPO Services

  • 1
    (29 Reviews) 4.7
    • Timeliness

      4.1
    • Service Excellence

      4.7
    • Value

      3.9
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Orlando, FL

    XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.

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    Clients

    • Culinary Institute of America

    Industries

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  • 2
    (29 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.4
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • Miami Beach, FL

    Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

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    Clients

    • Facebook
  • 3
    (19 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • Undisclosed
    • 50 - 249 employees
    • Margate, FL

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

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    Clients

    • Keiser University

    Industries

  • 4
    (31 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Boca Raton, FL

    SalesRoads is a B2B appointment setting and lead generation provider based in Coral Springs, Fla. that was established in 2006. Their team of more than 30 employees offers sales outsourcing and telemarketing services.

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    Industries

  • 5
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Ocala, FL

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

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  • 6
    (8 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 250 - 999 employees
    • Tallahassee, FL

    PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

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    Clients

    • Brovil Associates LLC

    Industries

  • 7
    (8 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Tampa, FL

    AMBS Call Center provides voice services from its Jackson, Mich. headquarters and additional locations in Grand Rapids, Mich. and Tampa, Fla. Founded in 1932, they have about 27 employees that serve a variety of clients in a range of sectors. 

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    Clients

    • Cadillac

    Industries

  • 8
    (4 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Bradenton, FL

    Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.

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    Industries

  • 9
    (3 Reviews) 4.7
    • Timeliness

      4.3
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.7
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 10
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Sarasota, FL
    Small email marketing company Dreamline Digital LTD, is in دبي, United Arab Emirates. They provide email marketing, sales outsourcing, marketing strategy, and social media marketing and were founded in 2018.
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    Industries

  • 11
    (12 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Orlando, FL

    Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.

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    Clients

    • NTM (National Technology Management)

    Industries

  • 12
    (24 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      4.2
    • Value

      0.6
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Tampa, FL

    AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.

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    Clients

    • Bayer

    Industries

  • 13
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 14
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Fort Lauderdale, FL
    Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.
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  • 15
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 1,000 - 9,999 employees
    • Boca Raton, FL
    INFUSEmedia, an answering service and content marketing company, was founded in 2012. Their midsize team is headquartered in Newton, Massachusetts and provides voice services and content marketing.
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    Industries

  • 16
    (1 Reviews) 3.5
    • Timeliness

      0.0
    • Service Excellence

      3.5
    • Value

      0.0
    • Would Recommend

      4.0
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

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    Clients

    • Mayo Clinic

    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 10,000+ employees
    • Tampa, FL

    SYKES is a digital marketing, customer service and technical support provider founded in 1977. Based in Tampa, Fla., with an office in Chicago, they have a team of over 15,000 employees. They specialize in voice services, non-voice BPO/back office services, and social media marketing. 

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  • 18
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Port St. Lucie, FL
    Founded in 2011, iVox Solutions is a non-voice bpo/back office services and call center service. Based in Port St. Lucie, Florida, their midsize team specializes in non-voice bpo/back office services and voice services.
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  • 19
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Largo, FL
    Located in Largo, Florida, NuView Marketing is a non-voice bpo/back office services and call center. The agency provides non-voice bpo/back office services and voice services and is midsize.The agency was established in 2014.
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  • 20
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Largo, FL
    Telephone answering service EnergyCare was established in 2012. The company offers voice services and has a midsize team. The company is based in Largo, Florida.
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  • 21
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Sarasota, FL
    Founded in 2017, Yeetiq is a midsize customer service outsourcing company. Their team specializes in customer service outsourcing, call center services, and back office outsourcing. The firm is headquartered in Sarasota, Florida.
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  • 22
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Coconut Creek, FL
    GLOBAL SMART BUSINESS is a telephone answering service launched in 2008. Their midsize team is based in Coconut Creek, Florida and San Isidro, Peru. The company focuses on call center services and customer service outsourcing.
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  • 23
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 50 - 249 employees
    • Weston, FL
    Call center service and customer service outsourcing company Infoperformance is in Weston, Florida and Dubai, United Arab Emirates. The midsize firm was founded in 2019. Their services include call center services and customer service outsourcing.
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  • 24
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • St. Augustine, FL

    Accountability Now is a business consulting company headquartered in St. Augustine, Florida and Düsseldorf, Germany. The small team offers business consulting, corporate training, sales outsourcing, and CRM consulting and SI and was founded in 2018.

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    Industries

  • 25
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Delray Beach, FL

    Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.

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    Industries

  • 26
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Sunny Isles Beach, FL
    Josh No Code is a robotics process automation company established in 2022. The agency focuses on robotics process automation, custom software development, CRM consulting and SI, mobile app development, and more and has a small team.
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    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Miami, FL
    Better Support is a non-voice bpo/back office services company. The midsize Miami, Florida-based team specializes in non-voice bpo/back office services and voice services. The company was launched in 2021.
    Read More

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Miami Lakes, FL
    Based in Miami Lakes, Florida and Glendale Heights, Illinois, Inktel Contact Center Solutions is a midsize call center service. Launched in 1997, the team provides voice services, non-voice bpo/back office services, e-commerce development, graphic design, and more.
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  • 29
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Orlando, FL
    Founded in 1987, Alliance Communications is a small answering service. Their services include voice services and non-voice bpo/back office services. The agency is located in Orlando, Florida and Los Angeles, California.
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  • 30
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Boca Raton, FL

    Opus Virtual Offices, a small telephone answering service and non-voice bpo/back office services company, is based in Boca Raton, Florida. The team provides voice services and non-voice bpo/back office services.

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