Top 100 Inbound Call Centers in Florida

The Best of December 2024

Looking for a top inbound call center in Florida?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Florida. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Florida Inbound Call Center Companies

1

XACT
(31 Reviews) 4.7
- Timeliness
  4.1
- Service Excellence
  4.0
- Value
  3.9
- Would Recommend
  4.8
- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.

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Clients
- Culinary Institute of America
Industries
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2

UAM
(31 Reviews) 4.6
- Timeliness
  4.6
- Service Excellence
  4.6
- Value
  4.3
- Would Recommend
  4.5
- $1,000+
- 250 - 999 employees
- Miami Beach, FL
Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

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Clients
- Facebook
Industries
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3

MoreMeetings.com
(8 Reviews) 5.0
- Timeliness
  4.9
- Service Excellence
  5.0
- Value
  4.9
- Would Recommend
  5.0
- $25,000+
- 10 - 49 employees
- Gulf Breeze, FL
MoreMeetings.com is a B2B sales appointment company headquartered in Rockland, Mass. Founded in 2001, they have a team of 15 employees. Their main focus lines are voice services and corporate training, primarily for the IT industry.

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Clients
- Fujitsu
Industries
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4

Ambs Call Center
(10 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  4.9
- Undisclosed
- 50 - 249 employees
- Tampa, FL
AMBS Call Center provides voice services from its Jackson, Mich. headquarters and additional locations in Grand Rapids, Mich. and Tampa, Fla. Founded in 1932, they have about 27 employees that serve a variety of clients in a range of sectors.

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Clients
- Cadillac
- Michigan State University
- Caterpillar
- Macallister
Industries
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5

AnswerFirst
(24 Reviews) 4.2
- Timeliness
  0.6
- Service Excellence
  0.6
- Value
  0.6
- Would Recommend
  4.3
- Undisclosed
- 50 - 249 employees
- Tampa, FL
AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.

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6

Evateck
(4 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Fort Lauderdale, FL
Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.
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Industries
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7

Answering Service Care
(19 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.8
- Would Recommend
  4.8
- Undisclosed
- 50 - 249 employees
- Margate, FL
Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

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Clients
- Keiser University
Industries
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8

Ansafone Contact Centers
(1 Reviews) 4.5
- Timeliness
  4.5
- Service Excellence
  5.0
- Value
  4.5
- Would Recommend
  5.0
- $1,000+
- 250 - 999 employees
- Ocala, FL
Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.

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9

PATLive
(8 Reviews) 4.9
- Timeliness
  5.0
- Service Excellence
  4.8
- Value
  4.8
- Would Recommend
  4.9
- Undisclosed
- 250 - 999 employees
- Tallahassee, FL
PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

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Clients
- Brovil Associates LLC
Industries
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10

Josh No Code
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 2 - 9 employees
- Sunny Isles Beach, FL
Josh No Code is a robotics process automation company established in 2022. The agency focuses on robotics process automation, custom software development, CRM consulting and SI, mobile app development, and more and has a small team.
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Industries
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11

ALPHA BPO Corp
(3 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  4.8
- Value
  4.7
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Miami, FL
Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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12

HazenTech
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 50 - 249 employees
- Parkland, FL
HazenTech is a Parkland, Florida, US, Florida-based IT strategy consulting company. They focus on IT strategy consulting, BI & big data consulting & SI, cloud consulting & SI, and wearable app development and were launched in 2017.
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13

Global Call Forwarding
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 10 - 49 employees
- Delray Beach, FL
Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.

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Industries
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14

Virtual Receptionist Pro
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- Undisclosed
- 2 - 9 employees
- Miami, FL
Virtual Receptionist Pro is a call center service. They are based in Miami, Florida and have a small team. The company offers call center services.
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15

Arise
(3 Reviews) 4.7
- Timeliness
  4.3
- Service Excellence
  4.3
- Value
  4.5
- Would Recommend
  4.7
- $250,000+
- 250 - 999 employees
- Miramar, FL
Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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Industries
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16

Sunshine1
(1 Reviews) 3.5
- Timeliness
  0.0
- Service Excellence
  4.0
- Value
  0.0
- Would Recommend
  4.0
- Undisclosed
- 2 - 9 employees
- Coral Gables, FL
Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services.

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Clients
- Mayo Clinic
Industries
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17

Perfect Data Entry
(4 Reviews) 4.8
- Timeliness
  4.5
- Service Excellence
  5.0
- Value
  4.4
- Would Recommend
  4.6
- $1,000+
- 250 - 999 employees
- Bradenton, FL
Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.

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Industries
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18

Rubbics
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Pensacola, FL
Established in 2008, Rubbics is a midsize SEO company. Their services include search engine optimization, web development, social media marketing, graphic design, and more. The firm is located in Pensacola, Florida.
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19

GIC BPO LLC
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  4.8
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Miami, FL
Call center service GIC BPO LLC is located in Miami, Florida. The midsize agency was founded in 2019. Their services include call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.
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Industries
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20

Liveforce
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- West Palm Beach, FL
Sms marketing company TheLiveForce is in West Palm Beach, Florida and Dubai, United Arab Emirates. The agency provides sms marketing, other digital marketing, call center services, customer service outsourcing, and more and is midsize.The agency was established in 2023.
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Industries
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21

Attekmi
(1 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Miami, FL
SmartHub is a custom software development company. The small Miami, Florida-based company was launched in 2018. Their services include custom software development.
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Industries
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22

Joon Joon Answers

(0 Reviews)

Not yet reviewed.
- $1,000+
- 2 - 9 employees
- Aventura, FL
Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Industries
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23

AnswerAide

(0 Reviews)

Not yet reviewed.
- $1,000+
- 10 - 49 employees
- St. Augustine, FL
AnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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24

Supirax Global Corporations Inc.

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- St. Petersburg, FL
Answering service Supirax Global Corporations Inc. Was founded in 2019. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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25

Hunter Warfield

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Tampa, FL
Hunter Warfield is an answering service company headquartered in Tampa, Florida. They offer Call Center Services and were launched in 2005.
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26

SYKES

(0 Reviews)

Not yet reviewed.
- $5,000+
- 10,000+ employees
- Tampa, FL
SYKES is a Customer Service Outsourcing company. They are headquartered in Tampa, Florida and Chicago, Illinois, and their services include Customer Service Outsourcing and Call Center Services.
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27

Inktel Contact Center Solutions

(0 Reviews)

Not yet reviewed.
- $1,000+
- 250 - 999 employees
- Miami Lakes, FL
Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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28

Alliance Communications

(0 Reviews)

Not yet reviewed.
- $1,000+
- 10 - 49 employees
- Orlando, FL
Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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29

A Courteous Communications

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Orlando, FL
Launched in 1986, A Courteous Communications is a call center company. The firm specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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30

iVox Solutions

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- Port St. Lucie, FL
IVox Solutions is a Customer Service Outsourcing company. Established in 2011, their team offers Customer Service Outsourcing and Back Office Outsourcing.
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