Omnie Integrated Services Inc.
visit site- $1,000+
- 50 - 249 employees
- Manhattan Beach, CA
Omnie Integrated Services Inc., a non-voice bpo/back office services company, was established in 2020. The company specializes in non-voice bpo/back office services and voice services and has a small team.
Client Insights
Industry Expertise
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Client Size Distribution
Small Business (<$10M) 50%
Midmarket ($10M - $1B) 50%
Common Project Size
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Omnie Integrated Services Inc. was hired by a high performance electrical company, nVent, to manage their customer service channels worldwide. They were tasked with providing 24/7 support in multiple languages across various platforms like phone, email, Instagram, Facebook, Twitter, and Google reviews. Omnie was chosen for their ability to offer a complete solution, including technology development and team management. They provided detailed reporting on all customer interactions and satisfaction scores, which helped nVent understand product issues and areas for business improvement. The Omnie team working with nVent included a Client Success Director, a Customer Service Training Coordinator, and an Account Executive. The project was successful with Omnie ensuring smooth operation and minimal workload on the client's side.
Timeliness
Service Excellence
Value
Would Recommend
Awards
2022