Top 100 Consumer Goods Answering Services

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Top 100 Consumer Goods Answering Services

The Best of September 2024

Looking for a top consumer good answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Consumer Products Answering Services Companies

  • 61
    (4 Reviews) 4.5
    • Timeliness

      4.6
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • Santo Domingo, Dominican Republic

    Call Center Pros is an outsourcing firm based in Santo Domingo, Dominican Republic with a US office in Hollywood Fla. Established in 2010, Call Center Pros has 80 employees, and provides services including voice and non-voice business process outsourcing; Call Center Pros provides live chat and email support in addition to phone services.

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    Industries

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  • 62
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

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    Clients

    • Ideal Living

    Industries

  • 63
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.5
    • $1,000+
    • 2 - 9 employees

    MedValue is a BPO service provider with locations in Oak Brook, Ill., Los Angeles, and Bridgewater, N.J. The team of fewer than 10 employees offers non-voice BPO services and voice services to clients in the health care and medical industry.

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    Industries

  • 64
    (10 Reviews) 4.3
    • Timeliness

      0.9
    • Service Excellence

      4.3
    • Value

      0.7
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees

    Office Sense is a business process outsourcing firm based in Miami, Fla. Founded in 2010, their team includes about 23 employees that specialize in bilingual call center support. Office Sense provides voice services for a diverse client base in terms of industry and scale. They offer conventional answering, virtual receptionist, and third-party verification call center solutions.

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    Clients

    • The Morton Law Group

    Industries

  • 65
    (2 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

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    Clients

    • Bias Media

    Industries

  • 66
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 67
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • 6th Of October, Egypt

    Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.

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    Clients

    • Bosta

    Industries

  • 68
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $75,000+
    • 50 - 249 employees
    • Couva, Trinidad and Tobago
    2ndOffice Limited is a IT staff augmentation company. They are located in Couva, Trinidad and Tobago and have a midsize team. The agency focuses on IT staff augmentation, call center services, back office outsourcing, finance & accounting outsourcing (FAO), and more.
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    Industries

  • 69
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    TekSof LLC is a Houston, Texas-based call center company. The small team offers call center services, back office outsourcing, digital strategy, sales outsourcing, and more and was established in 2000.
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    Industries

  • 70
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

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    Industries

  • 71
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Seologist is an SEO company based in Toronto. The company, founded in 2003, has a team of less than 20 who provide SEO services, as well as web development, email and social media marketing, voice services, and others to business, financial, and consumer service companies. 

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    Clients

    • NOVAJET

    Industries

  • 72
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 2 - 9 employees

    Worldwide Call Centers is an outsourcing consultancy and call center network based in Colorado Springs, Colo. Founded in 1998, they have fewer than 10 employees but work with proprietary outsourcing groups depending on their clients' needs. Thye mostly provides strategic consulting with respect to outsourcing placement, but can also directly provide voice and non-voice business process outsourcing services.

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    Industries

  • 73
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Queens Park, Australia
    Matchboard is a phone answering service located in Sydney, Australia. The small agency was founded in 2012. Their services include voice services, non-voice bpo/back office services, and HR services.
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    Industries

  • 74
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Kadawatha, Sri Lanka
    PNB Holdings Pvt Ltd is a midsize back office outsourcing company founded in 2015. Their team provides back office outsourcing, finance & accounting outsourcing (FAO), accounting, call center services, and more. The firm is headquartered in Kadawatha, Sri Lanka.
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    Industries

  • 75
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees

    Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

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    Industries

  • 76
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Jalandhar, India
    Recruiting company VoPro was launched in 2013. Their midsize team is in Jalandhar, India and Bengaluru, India and provides recruiting.
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    Industries

  • 77
    (3 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees

    Axcim Business Solutions is a non-voice bpo/back office services company. Their small team is based in Colombo, Sri Lanka. Their team provides non-voice bpo/back office services, finance & accounting outsourcing (FAO), HR services, and voice services.

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    Industries

  • 78
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Winchester, VA

    Centro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.

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    Industries

  • 79
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 1,000 - 9,999 employees
    • Hoang Mai, Vietnam

    Non-voice bpo/back office services company Pure Moderation was founded in 2006. They are headquartered in Hoang Mai, Vietnam and have a large team. Their services include non-voice bpo/back office services, application testing, voice services, and mobile app development.

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    Clients

    • Social Networks

    Industries

  • 80
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees

    WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services. 

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    Industries

  • 81
    (2 Reviews) 2.5
    • Timeliness

      2.5
    • Service Excellence

      2.5
    • Value

      2.3
    • Would Recommend

      2.5
    • $1,000+
    • 10 - 49 employees

    Avirtual is a virtual assistant provider based in Exeter, UK with another location in South Africa. Started in 2014, the team of nearly 40 specializes in both voice services and non-voice business process outsourcing and back-office services.

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    Clients

    • Whatever Mobile

    Industries

  • 82
    (1 Reviews) 3.5
    • Timeliness

      3.5
    • Service Excellence

      3.5
    • Value

      3.0
    • Would Recommend

      3.5
    • Undisclosed
    • 50 - 249 employees
    Shiftsmart is a midsize other application development company. They specialize in other application development and were founded in 2015.
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    Industries

  • 83
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Pasay, Philippines
    EPerformax Contacts Center and BPO is a phone answering service. They are based in Pasay, Philippines and have a large team that specializes in call center services. The company was established in 2002.
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    Industries

  • 84
    (4 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $10,000+
    • 10 - 49 employees
    • Karachi, Pakistan

    Tech Drop Private Limited is a web design company in Karachi, Pakistan and Karachi, Pakistan. The small firm was established in 2022. Their services include web design, ux/ui design, graphic design, web development, and more.

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    Industries

  • 85
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Nairobi, Kenya
    Launched in 1986, C&R Group is a midsize answering service. Their team specializes in voice services. The agency is in Nairobi , Kenya and Kampala, Uganda.
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    Industries

  • 86
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Hyderabad, India
    HRH Next, a midsize call center company, is located in Hyderabad, India. Their services include call center services, customer service outsourcing, sales outsourcing, digital strategy, and more.
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    Industries

  • 87
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.8
    • $10,000+
    • 10 - 49 employees
    • Hyderabad, India

    Covent Informatics is a software agency founded in 2015 with fewer than 50 experts. Based in Hyderabad, India, they offer web design, UX/UI design, and custom software development services for small businesses in the fields of advertising, arts, and business services.

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    Clients

    • Shanmugha Fibres and Coirs Shanmugha

    Industries

  • 88
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 50 - 249 employees
    • Kingston, Jamaica
    VLBPO LLC, a phone answering service, was established in 2015. The company focuses on call center services, recruiting, hr outsourcing, and hr consulting and has a midsize team.
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    Clients

    • eCommerce, Law Firms, Fintech, Saas, Health

    Industries

  • 89
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    Noida Exim Private Limited is a call center outsourcing services provider based in Noida, India. The company, founded in 2009, has more than 250 employees and provides voice services and non-voice BPO/back office services to companies in various industries.

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    Clients

    • AISIN

    Industries

  • 90
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New Providence, NJ
    Founded in 1995, Stafford Communications Group is a telephone answering service. Their midsize team is in New Providence, New Jersey and Rothesay, Canada. Their services include voice services and non-voice bpo/back office services.
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    Industries

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