Top 40 Business Processes Outsourcing (BPO) Companies in Kyiv

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Top 40 Business Processes Outsourcing (BPO) Companies in Kyiv

December 2022

Looking for a top business process outsourcing company in Kyiv?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Kyiv BPO Services

  • 1
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services. 

    Clients

    • Nasdaq
    • US Bank
    • Salesforce
    • Google

    Industries

    Notable Project

    CIENCE Technologies provided appointment-setting and cold-calling services for an IT services and solutions company. This also involved outreach campaigns, cold emailing, and cold messaging on LinkedIn.

    "The appointment generation process was impressive." 

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  • 2
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

    Clients

    • DoorDash
    • Headspace
    • Jam City
    • Bittrex

    Industries

    Notable Project

    Helpware provided staffing services, including project management and client-facing interaction.

    "The service that they provided—and the support behind it—was extraordinary."

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  • 3
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.

    Clients

    • Cisco
    • ITernal Group
    • FrontCore
    • Digital Knights

    Industries

    Notable Project

    Belkins provided lead generation services for a lifestyle brand. The team searched for small merchandising shops for motorcycling and extreme sports. They then helped create partnerships with these shops.

    "Belkins was creative in approaching our potential customers."

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  • 4
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Clients

    • eKomi Ltd
    • OneLook
    • NectarDesk

    Industries

    Notable Project

    LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.

    "The project has been very successful — LimTC truly feels like an extension of our company."

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  • 5
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Clients

    • The App Solutions
    • Gita Jewelry
    • StudentShare

    Industries

    Notable Project

    Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs.

    "Wow24-7 has a perfect understanding of our services."

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  • 6
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.

    Clients

    • DirecTV
    • Minted
    • Segment
    • Zadara

    Industries

    Notable Project

    Leadium ran a cost analysis on building a sales development team for a software ecosystem. They identify new accounts and contacts that align with the client's target market.

    "They have regularly exceeded the appointment sales quota monthly."

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  • 7
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

    Notable Project

    Aidey provided customer service. This included email support and phone support. 

    "We were always able to communicate with the team."

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  • 8
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    SalesAR is a B2B lead generation company from Kyiv, Ukraine. Since 2019, their team of 25 employees provides email marketing and content marketing mostly to small businesses in the advertising, IT, and business services industries.

    Clients

    • Vedamo
    • SoftServe Business Systems
    • Pharmax
    • Tricent

    Industries

    Notable Project

    SalesAR has helped an SEO platform generate leads via outbound marketing. They've asked the client to describe their ideal customer profile before setting up their custom email address to start the outreach.

    "Their quick communication and strict focus on our business goal are impressive."

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  • 9
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

    Notable Project

    Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts.

    "They're very professional and were good at meeting KPIs."

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  • 10
    • Undisclosed
    • 2 - 9 employees
    • Kyiv, Ukraine

    Leading Solution is a marketing agency based in Kyiv, Ukraine, with more than two employees. They have provided direct marketing, market research, and email marketing services since their founding in 2015. They work with clients in the industries of IT services and real estate.

    Clients

    • Adobe
    • Cushman & Wakefield
    • Preply
    • Freshworks

    Industries

    Notable Project

    Leading Solution performed lead generation and nurturing for a German SaaS company. The team managed the complete sales funnel creation, from prospecting and generating to processing lead contact information.

    "The most impressive thing was the level of communication and quality of work."

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  • 11
    • $5,000+
    • 50 - 249 employees
    • Kyiv,

    Central Hubspot is a BPO firm based in Kiev, Ukraine with over 50 members. Founded in 2020, they offer social media marketing, web development, and voice services to small and mid-market agencies in the fields of business services and e-commerce.

    Clients

    • Plato Realty

    Industries

    Notable Project

    Central Hubspot provided outsourcing solutions for a real estate company. The company was looking for more investors and needed to organize their operations better for future projects. Central Hubspot helped improve the company’s efficiency.

    “I was impressed with their service and the value they have delivered.” - Managing Director, Real Estate Company

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  • 13
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Opus Growth Partners is a phone answering service. They are located in Ukrainka, Ukraine and have a midsize team. Their services include voice services, direct marketing, and email marketing.

    Industries

    Notable Project

    Opus Growth Partners is conducting lead generation for a financial services company. The team is responsible for generating leads through emails, LinkedIn, and phone calls.

    "Their transparency, honesty, reliability, and ability to deliver promised results are impressive."

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  • 14
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Kniazhychi, Ukraine

    Quilqy is a content production firm based in Kyiv, Ukraine, and founded in 2019. Their team of more than two provides email marketing, content marketing, and marketing strategy services for small and mid-market businesses in the industries of advertising, gaming, and business services.

    Clients

    • Podean
    • FormSwift
    • Go Strata
    • Job com

    Industries

    Notable Project

    A consulting agency partnered with Quilgy to develop an e-commerce platform. The team is tasked with creating an e-mail prospecting outreach system that sets up appointments for the internal team.

    "The team's knowledge of using software tools like Quickmail has been impressive."

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  • 16
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Kyiv, Ukraine
    Based in Kyiv, Ukraine, Addlium is a small social media marketing agency. They focus on social media marketing, sales outsourcing, and email marketing and were launched in 2022.

    Clients

    • SSOIF
    • SSO Logistics
    • Duran Lubricants
    • Valdis Logistics

    Industries

    Notable Project

    Addlium runs a military foundation's personal brand and outbound research. They also manage the client's LinkedIn page. 

    "We also appreciate that they help us to develop this direction totally for free."

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  • 17
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv,

    Datarob is a Kyiv, Ukraine-based voice services company. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Additional services include digital and email marketing.

    Industries

    Notable Project

    Datarob provides digital marketing services for a business consulting company. The team is responsible for generating leads for the client via LinkedIn.

    "Their readiness to adapt to customers' demands is impressive."

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  • 18
    • $1,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.

    Clients

    • Vodafone
    • VFS.Global
    • CGI
    • BlaBlaCar

    Industries

    Visit Site
  • 19
    • Undisclosed
    • 1,000 - 9,999 employees
    • Kyiv,
    ECall Call Center, a telephone answering service, was established in 2005. The agency specializes in voice services and non-voice bpo/back office services and has a large team. The agency is located in Kyiv, Ukraine.
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  • 20
    • Undisclosed
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services. 

    Industries

    Notable Project

    Mindy Support provides prospect research to drive business development for a marketing and tech group. They focus on LinkedIn and other B2B platforms to find, target, and establish leads.

    "Their professionalism impresses me."

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  • 21
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine
    Brebeneskul Consulting is a sales outsourcing company. Their small team is located in Kyiv, Ukraine. Their services include sales outsourcing, email marketing, and call center services. The firm was launched in 2019.

    Notable Project

    To improve their branding visibility and extend their reach to organizations on a global scale, a venture investment firm engaged with Brebeneskul Consulting for their business research and outreach services.

    "They consistently deliver on their promises and do a good job of addressing and resolving issues with agility."

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  • 22
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv,

    Adelina Call Center is a call center service. The large Kharkiv, Ukraine-based firm was founded in 2004. Their services include voice services.

    Industries

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  • 23
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv,

    Magnito is a direct marketing company. Based in Kyiv, Ukraine, their small team focuses on direct marketing, email marketing, advertising, market research, and more. The company was founded in 2020.

    Industries

    Notable Project

    Magnito provides lead generation services for an IT company. This includes outbound cold calling and LinkedIn communication, aiming to reach new regions in Asia and CIS countries.

    "They have understood the business and processes from the very beginning, which is impressive."

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  • 24
    • Undisclosed
    • 10 - 49 employees
    • Kyiv, Ukraine
    Small call center service Bird Service Company, is located in Kyiv, Ukraine. The team focuses on call center services and customer service outsourcing.
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  • 25
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    VERNA is an offshore IT managed services agency based in Kiev, Ukraine. They were founded in 2000 and currently have about 100 employees. Verna offers help-desk, Tier II and III data center services, hosting, productivity and cloud applications consulting, and back-office services.

    Clients

    • Manufacture: Cargill, Kraft Foods, Philip Morris International, ArcelorMittal, SUN InBev Ukraine.
    • IT& Telecommunications: GlobalLogic, Life, MTS, Ukrtelecom.
    • Finance & Banking: UkrSibbank BNP Paribas Group, Raiffeisen Bank International, Swedbank.
    • Distribution & Retail: COLIN'S, Brocard, O'STIN, Amadeus.

    Notable Project

    A small development firm partners with VERNA to provide their clients access to VERNA's man-power and telephony expertise.

    "VERNA has been a professional partner for us."

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  • 26
    • $1,000+
    • 50 - 249 employees
    • Kyiv,
    CATI call center, a call center, was launched in 2011. The midsize team focuses on voice services, event marketing & planning, market research, public relations, and more. The firm is in Kyiv, Ukraine and Monks Risborough, United Kingdom.

    Industries

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  • 27
    • Undisclosed
    • 50 - 249 employees
    • Kyiv, Ukraine
    Mobilunity BPO is a midsize back office outsourcing company. The Kyiv, Ukraine-based company was launched in 2010. Their services include back office outsourcing, IT staff augmentation, customer service outsourcing, market research, and more.
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  • 28
    • Undisclosed
    • 10 - 49 employees
    • Kyiv,

    Respeecher is an answering service company. The Kyiv, Ukraine-based firm was founded in 2018. The small team offers voice services.

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  • 29
    • $1,000+
    • 50 - 249 employees
    • Kyiv,
    EnergeticHub is a midsize telephone answering service based in Kyiv, Ukraine and Berlin, Germany. They focus on voice services, IT managed services, and non-voice bpo/back office services and were founded in 2020.

    Industries

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  • 30
    • $1,000+
    • 10 - 49 employees
    • Kyiv,

    Located in Kyiv, Ukraine and Moskva, Russia, Crane IP Law Firm is a small non-voice bpo/back office services company. Established in 2018, the team offers non-voice bpo/back office services and business consulting.

    Industries

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