Zenko Group
visit site- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Client Insights
Industry Expertise
15%
15%
10%
10%
10%
5%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 65%
Midmarket ($10M - $1B) 30%
Enterprise (>$1B) 5%
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Zenko Group was hired by KT's Logistics, an outsourcing center, to provide customer service outsourcing support. The partnership was initiated based on a referral and Zenko Group's high ratings and good value for cost. Zenko Group assigned 6-10 employees to the project. The scope of work included providing timely, professional, and multilingual support to KT's Logistics' customers around the clock. Zenko Group's key deliverables included trained support agents, infrastructure such as dashboards, scripts, monitoring tools, ongoing reporting, and the ability to scale resources as the project expanded. The result of this partnership was a turnkey customer support team that reduced costs, improved response times, and enhanced client satisfaction for KT's Logistics.