Ekaru

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Ekaru is an IT firm founded in Westford, Mass. in 2001 with no more than 50 employees. They specialize in IT managed services, cybersecurity, and IT strategy consulting services for small and medium-sized companies across various industries.

Client Insights

Industry Expertise

Medical

30%

Financial services

20%

Legal

20%

Manufacturing

20%

Real estate

10%

Client Size Distribution

Small Business (<$10M) 95%

Midmarket ($10M - $1B) 5%

Common Project Size

$10K-$49K 1 project

Clients

  • Max Bauer, CPA, MST

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Ekaru worked with Max Bauer CPA PC, a CPA firm specializing in tax preparation and business consultancy services, to provide comprehensive IT support. The firm was seeking an IT team to manage their system and infrastructure. Ekaru's involvement extended from setting up the new office system, purchasing and establishing new workstations, to hosting the firm's email. They also maintained and resolved any software, internet, and system issues to ensure smooth operations. The firm's owner worked directly with Anne, the owner of Ekaru, and several other support staff for day-to-day IT-related tasks. The partnership started in September 2015 and has been ongoing, with the firm investing approximately $25,000 over the last five years. The base service cost is around $80 a month, with additional costs for extra services such as setting up workstations, purchasing computers, and updating software.

Timeliness

5.0

Service Excellence

5.0

Value

4.0

Would Recommend

5.0