VoPro

VoPro was hired by a mailing systems provider, with the Operations Director seeking support for their marketing efforts. The company found VoPro through a referral and chose them for their high ratings, budget-friendly pricing, and good value for cost. A team of 6-10 employees from VoPro was assigned to source, identify, and call potential clients. The results were satisfactory, with the company appreciating the value for cost and the quality of work delivered by VoPro.

In another project, VoPro provided call center services to Iprecious, a company specializing in designing and developing custom websites and software solutions. The IT department of Iprecious needed help with handling customer service inbound calls and technical support. VoPro was again found through a referral and was chosen for their high ratings, budget-friendly pricing, and good value for cost. A team of 2-5 employees from VoPro was assigned to this project. They successfully managed inbound calls, answered customer queries, handled complaints, and provided technical support. The result was shorter wait times for customers, fast resolution of technical issues, and positive customer reviews. Overall, partnering with VoPro proved to be a game-changer for Iprecious, making their life easier and improving their customer service.