VoPro

VoPro was hired by a mailing systems company to provide call center support for their marketing efforts. The Operations Director found VoPro through a referral and chose them due to their high ratings, budget-friendly pricing, and good value for cost. VoPro assigned 6-10 employees to the project, with the main task being to source, identify, and call potential clients. The company was highly satisfied with VoPro's work, praising their efficiency and value for cost.

In another project, VoPro was contracted by Iprecious, a web and software solutions provider, to handle customer service inbound calls and technical support. The IT Director found VoPro through a referral and selected them for their high ratings, affordable pricing, and good value for cost. VoPro assigned 2-5 employees to manage the call center services. The team at VoPro successfully managed the inbound calls, resolving customer queries and complaints. They also provided effective technical support, solving problems quickly and efficiently. The company noticed a significant improvement in customer satisfaction, shorter wait times, and faster resolution of tech issues. The collaboration with VoPro was deemed a game-changer for Iprecious, making their operations smoother and more efficient.