VinsiAI

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Launched in 2023, VinsiAI is a small answering service. Their team offers call center services, customer service outsourcing, sales outsourcing, and generative ai. The agency is based in Las Vegas, Nevada.

Client Insights

Industry Expertise

Other industries

50%

Food & Beverage

25%

Information technology

25%

Client Size Distribution

Small Business (<$10M) 15%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 50%

Common Project Size

$50K-$199K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

VinsiAI was contracted by a Business Process Outsourcing (BPO) company to provide Customer Service Phone Agents. The BPO company owner, who found VinsiAI through a referral, selected the firm due to its cost-effective pricing and perceived good value for cost. VinsiAI was tasked with handling a portion of the call volume for the BPO company's clients, serving as a more affordable alternative to the company's human workforce. The scope of work varied depending on the specific tasks of each client, but most revolved around customer service and professional service appointments. The BPO company owner did not provide specific feedback on the results of VinsiAI's work.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0