Top 100 Small Business Call Center Services

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Top 100 Small Business Call Center Services

The Best of May 2024

Looking for a top small business contact center?

Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities. 

Jump to Most Reviewed Companies

List of the Best Small Business Voice Services Providers on the Market

  • 391
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Hefei Shi, China
    Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.
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    Industries

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  • 392
    (1 Reviews) 3.5
    • Timeliness

      0.0
    • Service Excellence

      3.5
    • Value

      0.0
    • Would Recommend

      4.0
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

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    Clients

    • Mayo Clinic

    Industries

  • 393
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Frenchs Forest, Australia
    Telemarketing Professioanls is a call center based in Dee Why, Australia. Founded in 2010, the small team provides voice services.
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    Industries

  • 394
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Gdańsk, Poland
    JBA Consults is a Gdańsk, Poland-based sales outsourcing company. Founded in 2023, the small team specializes in sales outsourcing, staffing, and recruiting.
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    Industries

  • 395
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • 6th Of October, Egypt

    Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.

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    Clients

    • Bosta

    Industries

  • 396
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Ahmedabad, India
    Levrez Technologies, a digital strategy company, was established in 2022. The small team focuses on digital strategy, social media marketing, email marketing, other digital marketing, and more. The agency is based in Ahmedabad, India.
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    Clients

    • Microsoft

    Industries

  • 397
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Sheridan, WY

    Exclusive Calls is a transcription company headquartered in Sheridan, Wyoming. They offer transcription, voice services, and HR services and were established in 2008.

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    Industries

  • 398
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Magnito is a direct marketing company. Based in Kyiv, Ukraine, their small team focuses on direct marketing, email marketing, advertising, market research, and more. The company was founded in 2020.

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    Industries

  • 399
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • Singapore, Singapore

    Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries. 

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    Clients

    • NetApp

    Industries

  • 400
    (8 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.6
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Wrocław, Poland

    KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.

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    Clients

    • Santander Consumer Bank

    Industries

  • 401
    (2 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      3.5
    • Would Recommend

      4.8
    • $1,000+
    • 2 - 9 employees
    • Hong Kong, Hong Kong

    Transform Asia is a small sales outsourcing company. They specialize in sales outsourcing, marketing strategy, and business consulting and were launched in 2019.

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    Industries

  • 402
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Harlow, United Kingdom
    Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.
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    Industries

  • 403
    (11 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.6
    • $1,000+
    • 10 - 49 employees
    • St. Louis, MO

    Alpha Assistant, a small non-voice bpo/back office services and telephone answering service, is located in Fort Worth, Texas. The team focuses on non-voice bpo/back office services and voice services.

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    Industries

  • 404
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • San Jose, CA

    LiveHelpIndia is a back office outsourcing company founded in 2006. They are headquartered in San Jose, California and have a midsize team. Their services include back office outsourcing, customer service outsourcing, and sales outsourcing.

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    Industries

  • 405
    (6 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.7
    • $5,000+
    • 50 - 249 employees
    • Cary, NC
    ResponsePoint is a midsize sales outsourcing company. In Cary, North Carolina and Cupertino, California, the firm was launched in 1992. Their services include sales outsourcing.
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    Industries

  • 406
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 407
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • El Segundo, CA

    IQ BackOffice is a finance, accounting, and HR company headquartered in El Segundo, Calif. with additional offices in India and the Philippines. The company was founded in 2002 and has grown to a team of 274 employees.  IQ BackOffice provides non-voice BPO/back office services, financial accounting, and voice services.

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    Industries

  • 408
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • St Ives, Australia

    Bhimian , a social media marketing company, was established in 2019. Their small team is headquartered in St Ives, Australia and provides social media marketing.

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    Industries

  • 409
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Mechelen, Belgium

    Based in Mechelen, Belgium, Sellsior is a business consulting company. The small agency was founded in 2017. Their services include business consulting, voice services, and corporate training.

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    Industries

  • 410
    (20 Reviews) 3.9
    • Timeliness

      4.1
    • Service Excellence

      3.9
    • Value

      3.9
    • Would Recommend

      4.0
    • $5,000+
    • 50 - 249 employees
    • St. Louis, MO

    Sapper Consulting LLC is a B2B lead generation company with over 120 employees based out of St. Louis. Since 2014, they've provided email marketing, business consulting, corporate training, and direct marketing mostly to medium-sized companies in advertising and marketing as well as other industries.

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    Clients

    • Brand Syntax

    Industries

  • 411
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Asheville, NC
    In Asheville, North Carolina, Buraq IT Station is a social media marketing company. The midsize team specializes in social media marketing, search engine optimization, pay per click, logo, and more and was launched in 2021.
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    Industries

  • 412
    (2 Reviews) 4.3
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Navi Mumbai, India

    StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.

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    Clients

    • Gridlines LLP

    Industries

  • 413
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Dallas, TX

    Headquartered in Dallas, Texas, Maxamy is a marketing strategy company. The small agency was launched in 2022. Their team specializes in marketing strategy, digital strategy, branding, event marketing & planning, and more.

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    Industries

  • 414
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Lakeland, FL

    Alltek Services is a cybersecurity company launched in 2003. The small team specializes in cybersecurity, IT managed services, IT strategy consulting, cloud consulting & SI, and more. The agency is based in Lakeland, Florida.

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  • 415
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 416
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Winchester, VA

    Centro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.

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    Industries

  • 417
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 250 - 999 employees
    • Dhaka, Bangladesh
    Icone Developer LTD is a midsize commercial brokerage services company. The Dhaka, Bangladesh-based firm was launched in 2006. Their team provides commercial brokerage services, commercial property management, engineering, business consulting, and more.
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    Industries

  • 418
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Las Vegas, NV

    Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

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    Industries

  • 419
    (3 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • WIRRAL, United Kingdom

    Lead Pronto is a lead generation company based in Wirral, England, and founded in 2018. Their team of more than two experts provides social media marketing, SEO, and PPC ad services for clients that work in industries such as energy, consumer products, and business services.

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    Clients

    • Safestyle UK

    Industries

  • 420
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Miami, FL

    Condor Digital Services LLC is a marketing strategy company. Launched in 2018, the midsize agency is located in Miami, Florida; Ciudad de México, Mexico and Caracas, Venezuela. Their services include marketing strategy, social media marketing, content marketing, search engine optimization, and more.

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    Industries

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