Top 100 Small Business Call Center Services
The Best of May 2024
Looking for a top small business contact center?
Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
Check out our directory of Small Business call centers. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
>List of the Best Small Business Voice Services Providers on the Market
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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391
- $1,000+
- 50 - 249 employees
- Hefei Shi, China
Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.Read MoreIndustries
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392
- Undisclosed
- 2 - 9 employees
- Coral Gables, FL
Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services.
Clients
- Mayo Clinic
Industries
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Featured providers
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- $1,000+
- 50 - 249 employees
- Chicago, IL
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
Industries
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393
- Undisclosed
- 10 - 49 employees
- Frenchs Forest, Australia
Telemarketing Professioanls is a call center based in Dee Why, Australia. Founded in 2010, the small team provides voice services.Read MoreIndustries
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394
- $5,000+
- 10 - 49 employees
- Gdańsk, Poland
JBA Consults is a Gdańsk, Poland-based sales outsourcing company. Founded in 2023, the small team specializes in sales outsourcing, staffing, and recruiting.Read MoreIndustries
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395
- $1,000+
- 50 - 249 employees
- 6th Of October, Egypt
Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.
Clients
- Bosta
Industries
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396
- $1,000+
- 10 - 49 employees
- Ahmedabad, India
Levrez Technologies, a digital strategy company, was established in 2022. The small team focuses on digital strategy, social media marketing, email marketing, other digital marketing, and more. The agency is based in Ahmedabad, India.Read MoreClients
- Microsoft
Industries
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397
- $1,000+
- 10 - 49 employees
- Sheridan, WY
Exclusive Calls is a transcription company headquartered in Sheridan, Wyoming. They offer transcription, voice services, and HR services and were established in 2008.
Industries
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398
- $1,000+
- 10 - 49 employees
- Kyiv, Ukraine
Magnito is a direct marketing company. Based in Kyiv, Ukraine, their small team focuses on direct marketing, email marketing, advertising, market research, and more. The company was founded in 2020.
Industries
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399
- $100,000+
- 10 - 49 employees
- Singapore, Singapore
Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries.
Clients
- NetApp
Industries
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400
- $10,000+
- 10 - 49 employees
- Wrocław, Poland
KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.
Clients
- Santander Consumer Bank
Industries
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401
- $1,000+
- 2 - 9 employees
- Hong Kong, Hong Kong
Transform Asia is a small sales outsourcing company. They specialize in sales outsourcing, marketing strategy, and business consulting and were launched in 2019.
Industries
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402
- Undisclosed
- 10 - 49 employees
- Harlow, United Kingdom
Answering service Medical PA was launched in 2005. The small team offers call center services, customer service outsourcing, and back office outsourcing. The company is in Harlow, United Kingdom.Read MoreIndustries
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403
- $1,000+
- 10 - 49 employees
- St. Louis, MO
Alpha Assistant, a small non-voice bpo/back office services and telephone answering service, is located in Fort Worth, Texas. The team focuses on non-voice bpo/back office services and voice services.
Industries
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404
- $1,000+
- 1,000 - 9,999 employees
- San Jose, CA
LiveHelpIndia is a back office outsourcing company founded in 2006. They are headquartered in San Jose, California and have a midsize team. Their services include back office outsourcing, customer service outsourcing, and sales outsourcing.
Industries
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405
- $5,000+
- 50 - 249 employees
- Cary, NC
ResponsePoint is a midsize sales outsourcing company. In Cary, North Carolina and Cupertino, California, the firm was launched in 1992. Their services include sales outsourcing.Read MoreIndustries
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406
- $5,000+
- 10 - 49 employees
- Miami, FL
Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.
Industries
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407
- $5,000+
- 250 - 999 employees
- El Segundo, CA
IQ BackOffice is a finance, accounting, and HR company headquartered in El Segundo, Calif. with additional offices in India and the Philippines. The company was founded in 2002 and has grown to a team of 274 employees. IQ BackOffice provides non-voice BPO/back office services, financial accounting, and voice services.
Industries
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408
- Undisclosed
- 2 - 9 employees
- St Ives, Australia
Bhimian , a social media marketing company, was established in 2019. Their small team is headquartered in St Ives, Australia and provides social media marketing.
Industries
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409
- $5,000+
- 10 - 49 employees
- Mechelen, Belgium
Based in Mechelen, Belgium, Sellsior is a business consulting company. The small agency was founded in 2017. Their services include business consulting, voice services, and corporate training.
Industries
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410
- $5,000+
- 50 - 249 employees
- St. Louis, MO
Sapper Consulting LLC is a B2B lead generation company with over 120 employees based out of St. Louis. Since 2014, they've provided email marketing, business consulting, corporate training, and direct marketing mostly to medium-sized companies in advertising and marketing as well as other industries.
Clients
- Brand Syntax
Industries
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411
- $5,000+
- 50 - 249 employees
- Asheville, NC
In Asheville, North Carolina, Buraq IT Station is a social media marketing company. The midsize team specializes in social media marketing, search engine optimization, pay per click, logo, and more and was launched in 2021.Read MoreIndustries
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412
- $1,000+
- 50 - 249 employees
- Navi Mumbai, India
StatByte Marketing Solutions is a marketing firm based in Navi Mumbai, India, and founded in 2019. Their team of over 10 offers voice services, back-office services, and market research solutions for various clients. They work with small and mid-market firms.
Clients
- Gridlines LLP
Industries
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413
- $1,000+
- 2 - 9 employees
- Dallas, TX
Headquartered in Dallas, Texas, Maxamy is a marketing strategy company. The small agency was launched in 2022. Their team specializes in marketing strategy, digital strategy, branding, event marketing & planning, and more.
Industries
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414
- $1,000+
- 10 - 49 employees
- Lakeland, FL
Alltek Services is a cybersecurity company launched in 2003. The small team specializes in cybersecurity, IT managed services, IT strategy consulting, cloud consulting & SI, and more. The agency is based in Lakeland, Florida.
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415
- $1,000+
- 50 - 249 employees
- Great Neck Plaza, NY
The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.
Industries
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416
- Undisclosed
- 1,000 - 9,999 employees
- Winchester, VA
Centro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.
Industries
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417
- $50,000+
- 250 - 999 employees
- Dhaka, Bangladesh
Icone Developer LTD is a midsize commercial brokerage services company. The Dhaka, Bangladesh-based firm was launched in 2006. Their team provides commercial brokerage services, commercial property management, engineering, business consulting, and more.Read MoreIndustries
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418
- $1,000+
- 2 - 9 employees
- Las Vegas, NV
Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.
Industries
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419
- $1,000+
- 2 - 9 employees
- WIRRAL, United Kingdom
Lead Pronto is a lead generation company based in Wirral, England, and founded in 2018. Their team of more than two experts provides social media marketing, SEO, and PPC ad services for clients that work in industries such as energy, consumer products, and business services.
Clients
- Safestyle UK
Industries
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420
- $5,000+
- 50 - 249 employees
- Miami, FL
Condor Digital Services LLC is a marketing strategy company. Launched in 2018, the midsize agency is located in Miami, Florida; Ciudad de México, Mexico and Caracas, Venezuela. Their services include marketing strategy, social media marketing, content marketing, search engine optimization, and more.
Industries
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