The Best Outbound Call Centers

List of the Best Outbound Call Centers

Looking for a top outbound call center services company?

Review our list to find the best outbound call centers for your company's needs. Searching for and vetting potential partners is an exhausting process.

That's why we've created this list of the best outbound call centers for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.

  • 1

    CIENCE Technologies

    Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services. 

    Notable Project

    Cience provided market research and outbound marketing for a language services provider to increase leads and sales. Their team sent out 500–1,000 emails a week. Their work produced two to three leads a week.

    "They were extremely diligent in their data gathering process, and we had access to all conversations they had with any prospects or any research they’ve done." – Sales Operations Manager, Language Services Provider

    Former clients
    SAP
    Microsoft
    Okta
    Bambora
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Solana Beach, CA
    4.7
    4.7
    56 Clutch reviews
    Awards

    HubSpot Sales Solutions Partner

  • 2

    Belkins

    Belkins is a sales agency based in Dover, Del. Since 2017, their team of fewer than 10 work with primarily small businesses in the business services, healthcare, and IT industries. They specialize in email marketing, conversion optimization, marketing strategy, market research, IT consulting, and business consulting. 

    Notable Project

    Belkins completed market research for a digital marketing agency to help the agency generate more sales and increase productivity. The client felt that Belkins delivered everything they needed.

    "We were most impressed by the responsive of the research team. They were always available for questions and feedback." — Chief Commericial Officer, Digital Marketing Agency 

    Former clients
    MyDutyFree
    CC-Interactive
    AddCPM
    Prof.Estate
    $ $ $ $ $
    equalizer $5,000+
    group50 - 249 Employees
    place Dover, DE
    5.0
    5.0
    37 Clutch reviews
  • 3

    SalesRoads

    SalesRoads is a B2B appointment setting and lead generation provider based in Coral Springs, Fla. that was established in 2006. Their team of more than 30 employees offers sales outsourcing and telemarketing services.

    Notable Project

    SalesRoads provided outbound call services for a marketing agency to generate more leads and increase sales. Their team conducted a discovery period to garner information about the business and created a custom script. Their work provided a significant ROI.

    "Overall, sales have increased in triple digits since the start of our collaboration.​" – Sales Director, Marketing Agency

    $ $ $ $ $
    equalizer $5,000+
    group50 - 249 Employees
    place Coral Springs, FL
    4.9
    4.9
    12 Clutch reviews
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  • 4

    Go4Customer

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Notable Project

    An IT company wanted to smooth over how information enters and leaves the company, so they needed effective outbound services. Go4Customer improved the flow of calls, as well as provided lead generation services through telemarketing. The client is extremely confident in the work that Go4Customer has done.

    "They [Go4Customer] do their work quickly, safely, reliably, and they offer a good service despite the price." – Manager, IT Industry Company

    Former clients
    MSME
    BSNL
    TIMEX
    HudCo
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Noida, India
    5.0
    5.0
    3 Clutch reviews
    Awards

    Rajasthan State Award for Export Excellence (2010-2011)

  • 5

    EBQuickstart

    Located in Austin, EBQ has a team of around 250 working with clients in the IT, advertising, and business industries. They provide voice services, CRM consulting, and email marketing expertise to clients looking for B2B lead generation and appointment setting.

    Notable Project

    A software company was eager to work with EBQ to increase the opportunities to make sales and earn new business by calling clients who have expiring contracts with the client’s competitors. They generated a steady increase of lead generation and new business opportunities for the client.

    “I find their eagerness most impressive. For example, we have given them multiple lists of more than 1,000 people, and they seem to always get through them with a positive attitude and are asking for more people to call. Also, their attention to detail and deadlines is notable. We have a very complex product, and they do a good job of explaining it and getting people interested.” – Marketing Coordinator, Software Company

    Former clients
    Introel Communications Inc,
    iPipeline
    OKI Data
    BigCommerce
    BigCommerce
    EMDs
    $ $ $ $ $
    equalizer $5,000+
    group50 - 249 Employees
    place Austin, TX
    4.9
    4.9
    7 Clutch reviews
    Awards

    Inc 5000: Fastest Growing Companies in Lead Generation (2012, 2013, 2014, 2017, 2018) , Inc. 5000: Hall Of Fame , Austin American-Statesman: Top Places To Work (2011, 2012, 2013, 2015, 2017) , Austin Business Journal: Fast 50

  • 6

    Martal Group

    Martal Group is a sales consulting company based in Oakville, Canada. Founded in 2009, their team currently consists of 20 employees. They offer services in direct marketing, email marketing, and business consulting.

    Notable Project

    An IT company hired Martal Group to grow its North American client base. They assisted with the client's marketing process: designing strategy, building marketing materials, and meeting with clients. The client called the collaboration a great success.

    "We had a very good experience with them." – CEO, IT Company

    Former clients
    Incentives Solutions
    Clickworker
    Semasio
    AlgoValue
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Oakville, Canada
    4.9
    4.9
    26 Clutch reviews
  • 7

    Invensis

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

    Former clients
    Groupon
    Sprint
    Web2Carz
    Wyndham
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Bangalore, India
    4.8
    4.8
    4 Clutch reviews
  • 8

    VSynergize

    Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

    Notable Project

    The team at Vsynergize partnered with a telecommunications company to provide telemarketing solutions that would improve customer relations while recording data on customer needs and wants. They provided call center services on behalf of the client in order to interact with customers and used the resulting data to make telemarketing recommendations to the client. The client was impressed with the teamwork and organization that Vsynergize displayed throughout the project. 

    "I find them very stable and very good with great teamwork. I really like this company." —Business Development Executive, Telecommunications Company 

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place San Francisco, CA
    4.5
    4.5
    5 Clutch reviews
  • 9

    VSA, Inc.

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

    Notable Project

    VSA, Inc. provided lead generation and appointment setting services for a software company. The client wanted to identify business owners that they could potentially partner with. VSA, Inc. conducted research and developed a list of potential companies, and set up meetings for the client with the C-Suite individuals of those companies. After working with the company, the client received new business. 

    “VSA exceeded our expectations, successfully delivering qualified leads that led to new business.” — Director of Business Development, Software Company 
     

    Former clients
    Healthcare Administrative Partners
    Care Logistics
    Edwards Life Sciences
    School Wise Press
    GrapeSEED Language Development
    $ $ $ $ $
    equalizer $10,000+
    group50 - 249 Employees
    place Haddonfield, NJ
    4.9
    4.9
    17 Clutch reviews
    Awards

    Stevie Bronze Winner: Company of the Year Award for Women in Business , in Business Services (2018) , Philadelphia Region’s Best Places to Work (2018) , Inc. 5000: Fastest Growing Private Companies (2018) , Philadelphia Area’s 100 Fastest Growing Firms (2018)

  • 10

    Callbox

    Callbox is a business process outsourcing company based in Encino, Calif., with offices in Singapore, Ultimo, Australia, and the Philippines. Founded in 2004, Callbox's team of 174 provides voice services and non-voice BPO/back office services.

    Notable Project

    Callbox was hired by an advertising company to take charge of its telemarketing and lead generation through its outbound calls. Previously the client was handling around 85 calls per day, which saves the client around 40 hours and $50 per month.

    "Their strongest point is their infinity call tracking...Their service is perfect for me." – Marketing Manager, Advertising Company

    Former clients
    TaxMatrix
    dcBLOX Inc.
    Malvern Panalytical
    Spruce Technology
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Encino, CA
    4.6
    4.6
    8 Clutch reviews
    Awards

    Contact Center World Awards Top Outsourcer of the Year (2008)

  • 11

    GCS Agents

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

    Notable Project

    GCS Agents provided security consulting and analytics for an energy company's database servers. As a result, the client's security services and communication vastly improved, reducing its hours and money spent on the task.  

    "The data security and communications outside of my internal database was and is very excellent. I would love to give their name but I don't do that for security reasons." – IT Executive, Energy Company

    Former clients
    Bank of America
    AOL
    Verizon
    JCPenney
    $ $ $ $ $
    equalizer $50,000+
    group250 - 999 Employees
    place Salisbury, NC
    4.9
    4.9
    6 Clutch reviews
  • 12

    Lead Generators International®

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Notable Project

    Lead Generators International provided lead generation services for an engineering and IT firm. The team conducted market research before cold calling and writing letters to potential customers. Their services drove a significant increase in sales.

    "They have an excellent account manager who took time to get to know the product in order to better engage with our potential clients. He was able to answer their questions and even came on sales calls with me to introduce me to the leads. The entire team was engaged in and enthusiastic about our project." – Sales Manager, Industrial Automation Company

    Former clients
    Microsoft Dynamics
    Healthways
    The Yellow Pages Group
    IBM
    Salesforce.com
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Vancouver, Canada
    4.9
    4.9
    5 Clutch reviews
  • 13

    Unity Communications

    Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.
     

    Notable Project

    Unity Communications provided customer service support for a wireless company. The client needed a partner and realized that Unity Communications could expand its call center services to the Philippines. The company provides voicemail restarts, troubleshooting, and ordering services to the client’s customers. Since working with Unity Communications, business has gone more smoothly for the client, and the client wants to continue its partnership with the company. 

    “They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. They consistently receive positive feedback, and we want to hire more of them.” — Manager, Telecom Management Company
     

    Former clients
    AT&T
    T-Mobile
    RingCentral
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Gilbert, AZ
    5.0
    5.0
    11 Clutch reviews
  • 14

    Unee Solutions

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

    Former clients
    Kern
    Krohne
    Cimatron Group
    Jurat
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Stafford, TX
    5.0
    5.0
    1 Clutch review
  • 15

    Ansafone Contact Centers

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

    Notable Project

    Ansafone provided customer service representatives for a government subcontractor. The client was happy with the quality of service they provided. 

    "Their agents were always able to accommodate our requests, despite dealing with a rapidly changing environment." – Project Manager, Emergency Service Company

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Ocala, FL
    4.5
    4.5
    1 Clutch review
    Awards

    Inc. 5000 , Excellence in Customer Service 2019 , Customer [email protected] Solutions Top 50 Teleservices Agencies 2010

  • 16

    Strategic Sales & Marketing

    Strategic Sales & Marketing (SSM) is a lead generation company based in Farmington, Conn. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts.  Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process." 

    Notable Project

    Strategic Sales & Marketing created cold call scripts for an engineering consulting firm that focused on their specific market focus and objectives. They also handle the client’s calling services to generate relevant leads.

    "We were able to close two new deals in the first three months, which was huge for us. The process has been seamless for the companies we’re contacting. They don’t know it’s an outside service who contacted them in the first place." — Recruiter, Engineering Consulting Firm

    Former clients
    CT Technology Council
    FFF Associates
    Gerber Scientific
    Karen Spencer Design
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Farmington, CT
    4.6
    4.6
    17 Clutch reviews
  • 17

    Upcall

    Upcall is an outbound call service based in San Francisco. It was founded in 2016 and now has a team of around 20 that is exclusively dedicated to providing voice services. 

    Notable Project

    A development company was trying to expand it's coverage to include most of the United States, so Upcall helped them execute their strategy through cold calling. Upcall generated unexpectedly good results, finding more high quality leads and conversions than were predicted.

    "The cold-calling venture was a hypothesis, so we didn't expect much, but it was successful. From roughly 600 leads in our database, we've generated two deals." —Business Development Manager, Development Company

    Former clients
    LG
    Munchery
    99designs
    Sotheby's
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place San Francisco, CA
    5.0
    5.0
    4 Clutch reviews
  • 18

    Wow24-7

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Notable Project

    Wow24-7 worked with this SaaS platform to provide outsourced support and lead qualification. Wow24-7 answers the phone, chat, and email communications from customers all day, every day. They even look for ways to help with lead generation for outbound calls.

    "Before our partnership with Wow24-7, we had no phones open for 16 of the 24 hours in a day. Now, we have 24/7 coverage." –Marketing Manager, SaaS Platform

    Former clients
    The App Solutions
    Gita Jewelry
    StudentShare
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Kyiv, Ukraine
    4.8
    4.8
    8 Clutch reviews
  • 19

    Salesify

    Salesify is an information technology firm that has offices in the United States, the Philippines, and India. Founded in 2005, Salesify's team of over 1,500 employees have over a decade of experience specializing in call center services. The firm also offers big data and back-office services to its clients. 

    Notable Project

    Salesify provided a technology firm with customer support and call center services. The client wanted to improve customer service and collect feedback from consumer interactions. The team at Salesify performed voice call services for the client. The firm collected and organized the data collected from the calls for the client. Salesify's efficiency particularly impressed the client. 

    "They can handle lots of traffic from consumers without failure." – VP of IT, Technology Firm 

    Former clients
    Microsoft
    IBM
    Oracle
    Cisco
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Redwood City, CA
    4.5
    4.5
    5 Clutch reviews
  • 20

    SalesAladin

    SalesAladin is a customer acquisition firm founded in 2016 in Ghaziabad, India. With a team of more than 40 employees, SalesAladin supplies clients in the IT, business services, and healthcare industries with content marketing, voice/call center services, and non-voice BPO/back office services.

    Notable Project

    SalesAladin built a campaign to increase the customer base of a software development firm. SalesAladin spent many hours on the phone calling potential clients to schedule appointments, and they were instrumental in closing contract deals to increase the client list.

    "They were very attentive and proactive in asking relevant questions and figuring out how they could do better." – Director, Software Development Firm

    Former clients
    In2IT Technologies
    Celebal
    Xebia
    Wave Labs
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Ghaziabad, India
    4.8
    4.8
    4 Clutch reviews
  • 21

    Acquire BPO

    Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.

    Notable Project

    Acquire BPO assisted a business service with customer-based phone support so they could be more personal and feel more in touch with customers. Acquire BPO took charge of the company's 100+ daily calls, which allowed its employees to focus on other tasks.

    "[Their strengths:] Their responsibility, patience, honesty, and humility." – President, Business Service

    Former clients
    Flexigroup
    Monat
    Samsung
    KFC
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Pasig City, Philippines
    4.6
    4.6
    4 Clutch reviews
    Awards

    Stevie Awards Silver (2017) , SSON Excellence Awards

  • 22

    Extended Presence

    Extended Presence is a sales outsourcing and lead generation company based in Denver. Since 2002, their team of 21 has been specializing in voice services for clients in various industries such as information technology, education, financial services, and others.

    Notable Project

    A retail firm wanted to improve their range of outbound calls to increase sales. Extended Presence provided customer verification services for the firm. The work included appointment setting, lead generation, and more. It has been very successful.

    "They are very quick to respond and solve any problems that arrive...We save lots of time and lots of money."– Legal Executive, Retail Firm

    Former clients
    Oracle
    Microsoft
    HP
    Cisco
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Denver, CO
    4.0
    4.0
    1 Clutch review
  • 23

    OnBrand24

    OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

    Notable Project

    A real estate company needed to hire a business services team for call services to improve their debt collection rates. OnBrand24 provides cold calling, telemarketing, lead generation, and appointment setting services.

    "Their strengths are their customer service and flexibility...They have helped my company save over $10,000. I have an 80% success rate of collections." – CEO, Real Estate Company

    Former clients
    Southwest Indian Foundation
    Alpha Software
    Enservio
    $ $ $ $ $
    equalizer $5,000+
    group250 - 999 Employees
    place Beverly, MA
    4.6
    4.6
    4 Clutch reviews
  • 24

    eCoast Marketing

    eCoast Marketing is a marketing agencies company based in Rochester, NH. Founded in 2000, their team of 199 employees provides voice services, marketing, and direct marketing services.

    Notable Project

    eCoast Marketing developed the ideal digital solution for their software client. They created a custom, user-friendly design based on their client’s unique needs and specifications to result in flawless client feedback.

    "They're great about asking questions, open to suggestions, and eager to succeed." –Project Manager, Software Client

    Former clients
    Juniper Networks
    Consumer Products
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Rochester, NH
    4.9
    4.9
    4 Clutch reviews
  • 25

    Global Response

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

    Notable Project

    Global Response provided technological and billing services for a life sciences company. Their team processed 100 calls per day. and processed orders. Their work increased overall processing efficiency.

    "They act as a strategic partner that is crucial to our business success." – IT Director, Life Sciences Company

    Former clients
    Crate&Barrel
    Lacoste
    MoMA
    Anthropologie
    $ $ $ $ $
    equalizer

    Undisclosed

    group1,000 - 9,999 Employees
    place Margate, FL
    4.5
    4.5
    9 Clutch reviews
  • 26

    AdvancedMD

    AdvancedMD is a business process outsourcing firm for the healthcare industry. Based in South Jordan, Utah, they have  a branch office in Springfield, Mass. The team was founded in 1999 and includes 590 employees. AdvancedMD offers a wide variety of solutions for independent practices. Their services include non-voice BPO, voice call outsourcing, and integration of medical and enterprise software.

    Notable Project

    AdvancedMD provides full-service back office support for a medical clinic in Florida. The services rendered include management of patient records, billing customer support, and business analytics. The client has noted a marked improvement in their practice's efficiency. Advanced MD's contribution is saving hundreds of dollars a month on customer support with strong results.

    "[AdvancedMD] Organizes your life in a simpler way, creating a more comforting work atmosphere, and the best results in less time." — Customer Service Manager, Healthcare Hospitality Clinic

    Former clients
    Lineagen
    Center for Balanced Health
    Greenhill Family Clinic
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place South Jordan, UT
    5.0
    5.0
    1 Clutch review
  • 27

    Smith.ai

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Notable Project

    Smith.ai provided ongoing call services for a law firm. They handled inbound and outbound calls, and also managed website chat and scheduled any consultations or calls. Working with Smith.ai enabled the client to scale its client base and revenue. 

    “When a call is transferred to me, people always give very positive feedback about their experience speaking with the Smith.ai team. People have spoken about how accommodating and nice they are, which makes me feel good. It’s been very helpful in our scaling efforts.” – CEO, Law Firm

    Former clients
    Hacking Law Practice
    Wondermint
    Merchbar
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Palo Alto, CA
    5.0
    5.0
    27 Clutch reviews
  • 28

    Smashdeck

    Founded in 2015, Smashdeck helps clients with their outreach efforts. Headquartered in Temecula, Calif. their team of 9 focuses efforts on voice services.

    Notable Project

    Smashdeck partnered with a revenue automation platform to help their business generate leads and perfect the voice of the company for consumer acquisition. They made the equivalent of a head of internal SDR to help impact the client’s engagement results.
     

    “They are able to be hyper-targeted with their segmentation, which allows us to grow at an ideal pace. We are now connected with the right people, and we appreciate how that saves us time. “ - Head of Marketing, Revenue automation platform

    Former clients
    Hilton Publishing
    Elder Care Guides
    SamplingForGood
    Ordway
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Temecula, CA
    4.8
    4.8
    6 Clutch reviews
  • 29

    A1 Call Center

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

    Notable Project

    A1 Call Center provided customer verification services for a telecommunications company. They conducted outbound calls to collect customer feedback. The former client used the collected data to update their policies and improve their services.

    "It has been a very happy, very enjoyable experience." – Administration Associate, Telecommunications Company 

    Former clients
    BetterU
    BIBA
    Network 18
    MMI Online
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Noida, India
    4.8
    4.8
    3 Clutch reviews
  • 30

    CanadaDirect

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

    Notable Project

    CanadaDirect provided voice services for a financial services marketing company. The client needed a company that was an expert in voice services, so they chose CanadaDirect. The company provided outbound telemarketing services to the client to help them sell their products, and recorded the customer responses on the computer. Since working with the company, the client has seen a decrease in complaints, and an increase in sales and conversion.

    “With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. CanadaDirect's performance with the live agents was also significantly better than the competition.” — VP of Enhancement Services, Financial Services Marketing Company
     

    Former clients
    Microsoft
    3M
    Bell
    $ $ $ $ $
    equalizer $10,000+
    group250 - 999 Employees
    place Dorval, Canada
    5.0
    5.0
    1 Clutch review
  • 31

    SalesPro Leads

    SalesPro Leads is a Reno, Nev. based lead generation firm that was founded in 2012. Their team of 20 specializes in voice services, email marketing, and event marketing and event planning.

    Notable Project

    A voice services company hired SalesPro Leads to help them generate leads. They helped the client target local markets that they were interested in and set appointments for them. The team's work allowed the client to expand its customer base.

    "They helped us attain significantly larger customers with multiple offices." — Owner, Voice Services Company

    Former clients
    Toshiba
    Samsung
    Cisco
    Polycom
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Reno, NV
    4.8
    4.8
    3 Clutch reviews
  • 32

    JMS Elite

    JMS Elite is a voice services and market research firm based in Willoughby, Ohio. Founded in 2002, their team of over 20 employees serves firms of all sizes across a range of industries, including business and financial services, education, and healthcare. 

    Notable Project

    JMS Elite delivered voice services to a SaaS company, performing both inbound and outbound marketing calls. Their services have resulted in an unprecedented increase in annual growth. 

    "Their team has exceeded in helping us hit our metrics. We’ve had two years of record growth since working with them." — CMO, SaaS Company

    Former clients
    Zeiss
    Beckman Coulter
    Logility
    Amazon
    Deloitte
    $ $ $ $ $
    equalizer $25,000+
    group10 - 49 Employees
    place Willoughby, OH
    5.0
    5.0
    2 Clutch reviews
  • 33

    MattsenKumar LLC

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Notable Project

    MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on.

    "Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." - Director, Products Firm

    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Woodburn, OR
    4.0
    4.0
    3 Clutch reviews
  • 34

    CrewBloom

    CrewBloom is an outsourcing partner based in New York. Founded in 2016, their team of around 60 employees provides back-office services and voice services.

    Notable Project

    CrewBloom provided demand generation services for a sales and marketing software company. The team responded to inbound leads and called new free trial members.

    "We have been able to engage 100% more free trials in our training offerings and tripled subscription sales as a result." – CEO, Sales Software Company

    Former clients
    SalesNexus.com
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New York, NY
    5.0
    5.0
    1 Clutch review
  • 35

    VoiceLogic.com

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

    Former clients
    DirecTV
    Nissan
    KPMG
    Hilton
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Toronto, Canada
    4.0
    4.0
    3 Clutch reviews
    Awards

    StarLeaf Partner of the Year (2018)

  • 36

    Call2Customers

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

    Notable Project

    A consulting firm partnered with them for outsourcing services at a fair rate. Lead generation increased exponentially with help from the client who has a solid understanding of the market.

    “Call2Customers has a solid knowledge of the American market. They understand my requirements and how to approach marketing teams over here. They’ve even made good suggestions on how I can grow my business. It shows that they care about their work enough to do additional research.” – Owner, Consulting Firm

    Former clients
    HHC Consulting Inc.
    Talkwire
    8BIT
    NEO Trip
    Verified Learning
    SES
    Rayna B2B
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place delhi, India
    3.8
    3.8
    2 Clutch reviews
  • 37

    Superhuman Prospecting & Pereus Marketing

    Pereus Marketing is a marketing agency located in King of Prussia, Pennsylvania. Founded in 2014, Pereus Marketing has about 10 employees. They specialize in voice services, direct marketing, marketing strategy, market research and business consulting. 

    Notable Project

    Pereus Marketing helped an insulation company generate leads. They found events such as tradeshows, staffs them, and sets appointments with potential buyers. Their team generated about 15-20% of the client's leads so far. 

    "They do really well and their communication is clear. They use Google Docs to take leads and update the spreadsheets at each event."  Owner, Insulation Company

    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Norristown, PA
    4.9
    4.9
    13 Clutch reviews
  • 38

    Atlantic Growth Solutions

    Atlantic Growth Solutions is a voice services company based in Fredericton, Canada with a team of more than 10 members. Founded in 2013, they offer not only voice services but also corporate training for clients in the industries of financial services, IT, and manufacturing.

    Notable Project

    Atlantic Growth Solutions provided sales training services for an energy company. The company needed sales training for their staff. The training has improved the efficiency of the company as a whole.

    “We are extremely satisfied. ” - Founder & CEO, Energy Company

    Former clients
    Naveco Power Inc.
    Sedin Technologies Corp
    Educated Beards
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Fredericton, Canada
    5.0
    5.0
    3 Clutch reviews
  • 39

    Northfield

    Founded in 2016, Northfield is a sales and marketing company based in San Francisco. A team of 7 focuses on voice services, email marketing, and market research. 

    Notable Project

    Northfield created strategies in email marketing and lead generation for a cyber security company to increase click-through rates on the client’s site. Results showed that the efforts doubled the rates the client saw previously.

    “Northfield was great because early on they acknowledged that we needed to make adjustments so that our teams could work well together. They quickly identified risks in the project delivery and are able to remediate them so delivery goes smoothly. I’m impressed by the engagement from their senior leaders.” – CEO, Cyber Security Company

    Former clients
    Verizon
    Microsoft
    Apple
    MasterCard
    StoreYa
    Alyne
    eRight
    VNT Software Ltd.
    Silverfort
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place San Francisco, CA
    4.9
    4.9
    6 Clutch reviews
  • 40

    AppointmentSetter

    AppointmentSetter is a B2B appointment setting and lead generation firm based in Toronto. The firm, founded in 2006, has a team of less than 50 provides appointment-setting services that connect small to medium-sized businesses with potential clients.  

    Notable Project

    AppointmentSetter currently provides phone prospecting services to an insurance company, creating for them around 50 communications with new clients to date. These conversations are ongoing and are expected to produce long-term profits.

    "They had the information background to speak with our potential prospects with confidence." - Managing Partner and Lead Client Consultant, Insurance Company

    Former clients
    Longevity
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Toronto, Canada
    5.0
    5.0
    1 Clutch review
  • 41

    GroupOne

    GroupOne Health Source is a full service medical billing and consulting firm based in Jefferson City, Mo. Since 1991, their current team of 108 has been specializing in non-voice BPO services, voice services, and transcription for clients in the medical field. 

    Notable Project

    A health company needed assistance with their medical billing. GroupOne Health Source provided the long-term service at an affordable price. The staff now has less work to complete since the agency came aboard.

    "Our company saves 20 man-hours on a monthly basis."– Administrative Manager, Health Company

    Former clients
    Sunshine Pediatrics
    Prime Healthcare Providence
    South Boston Pediatrics
    Tampa Cardiac Specialists
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Jefferson City, MO
    4.0
    4.0
    1 Clutch review
    Awards

    BBB: Accredited Business

  • 42

    MoreMeetings.com

    MoreMeetings.com is a B2B sales appointment company headquartered in Rockland, Mass. Founded in 2001, they have a team of 15 employees. Their main focus lines are voice services and corporate training, primarily for the IT industry.

    Notable Project

    MoreMeetings.com provided lead generation services for a data analytics company. The team sets up face-to-face business meetings with new clients.

    "They’re the best vendor I’ve ever had the opportunity to work with." – Former Global Account Manager, Data Analytics Company

    Former clients
    Fujitsu
    Virtana
    Hitachi
    Equinix
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Rockland, MA
    5.0
    5.0
    2 Clutch reviews
  • 43

    XACT

    XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.

    Notable Project

    XACT provided call center services for a hospitality and health care company. They offered reporting services and created a dental practice information directory for the agents. XACT leveraged a comprehensive training process to deliver excellent abandon rates, conversion rates, and QA scores for the client.

    “The abandon rate was exceptional, basically zero. We didn’t have any issues with missed calls, and the agents were always polite. The conversion rates and QA scores were also impressive. We carried about a 35-percent conversion rate, from seeing a TV commercial to making a call and setting an appointment, and they maintained that.” – Former Manager, Hospitality & Health Care Company

    Former clients
    MediaWorks 360
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Orlando, FL
    4.7
    4.7
    22 Clutch reviews
  • 44

    EXL Service

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

    Notable Project

    EXL was hired by an education organization to supply capabilities in the form of administrative, billing, and payment processing. The client particularly appreciated EXL's international billing and accounting services.

    "We have had a few international clients that return over and over again based on our ability to meet their needs and EXL's ability to manage billing issues." — HR Manager, Education Organization

    $ $ $ $ $
    equalizer $1,000+
    group10,000+ Employees
    place New York, NY
    3.8
    3.8
    4 Clutch reviews
  • 45

    DIGI-TEXX VIETNAM

    DIGI-TEXX is a business process outsourcing company based in Ho Chi Minh City, Vietnam, and was founded in 2003. Their team of 49 employees specializes in back-office services, voice services, and IT strategy consulting for small business and midmarket clients in the financial services and real estate industries. 

    Notable Project

    DIGI-TEXX provided outsourcing services to an IT company. They helped the client, who was dealing with a large volume of customers, to improve their report processing efficiency. The client was very happy with the service and said that it improved their efficiency. 

    “The team is capable of handling a high volume of work while producing strong results. They deliver everything on time and adapt to our needs very quickly.” – Program Manager, IT Company
     

    Former clients
    All Nippon Airways
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Ho Chi Minh City, Vietnam
    5.0
    5.0
    1 Clutch review
    Awards

    HCA Top Software Outsourcing Enterprise ICT (2018) , Sao Khue Award VINASA (2018) , EuroCham Best Entrepreneurship Award (2018)

  • 46

    Quality Contact Solutions

    Quality Contact Solutions is a call center solutions provider based in Aurora, Neb. that was established in 2007. Their team of more than 25 employees offers B2B telemarketing sales, B2C outsourced calls, QA, and call consulting.

    Notable Project

    Quality Contact Solutions provided outbound and inbound sales services for a financial firm to improve their leads. Their team developed new business connections by setting up appointments and providing market support. Their work increased leads by 20%.

    "We have heard great feedback from many of our customers stating that they love calling with questions because all of their questions are answered professionally." – Marketing Manager, Financial Firm

    Former clients
    Allstate
    Direct Marketing Association
    SHRM
    Black Hills Energy
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Aurora, NE
    4.6
    4.6
    8 Clutch reviews
    Awards

    BBB Accredited Business (A+) , PACE Accredited SRO Auditor

  • 47

    Grindstone

    Grindstone is a business development company located in Ellicott City, Md. Since 2003, their team of nearly 15 has been specializing in voice and BPO services in different industries including retail and financial services.  

    Notable Project

    Grindstone provides telemarketing services for a large bank. The client found Grindstone fast and efficient, and their business has improved since working with them.

    "They provide the best telemarketing software that we have ever had. It provides great services for us." —Business Development Director, Large Bank

    Former clients
    CSC
    Healthsoft Solutions
    Marc Brick Display
    APR Supply
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Ellicott City, MD
    4.3
    4.3
    2 Clutch reviews
  • 48

    Trupp Global

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

    Notable Project

    Trupp Global oversaw sourcing and indexing for a chemical management company by digitizing data. The team made outbound calls to the client's previous customers, requested documents, and cataloged them into the client's online system. Trupp Global proved capable of handling strict deadlines and were receptive to feedback.

    "[T]heir ability to resolve issues is the best we’ve seen." — Director, Chemicals Management Company

    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Bangalore, India
    5.0
    5.0
    3 Clutch reviews
  • 49

    DialAmerica

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

    Notable Project

    DialAmerica provides customer support outsourcing for a large Pittsburgh-based retailer. The client receives over 1500 calls daily and needed robust support to handle that level of volume. DialAmerica saved the client time and resources on inbound calls, and consistently achieves a high level of service.

    "Whenever we have questions they answer the questions very promptly... they seem perfect." – Sales Manager, Retail Firm

    Former clients
    TIME Magazine
    GE Capital Bank
    Special Olympics
    $ $ $ $ $
    equalizer $5,000+
    group1,000 - 9,999 Employees
    place Mahwah, NJ
    4.5
    4.5
    17 Clutch reviews
  • 50

    OutboundView

    Headquartered in Nashville, OutboundView is a marketing agency that has a team of 3 professionals working with clients in the voice services industry. Founded in 2016, they provide B2B lead generation and appointment setting for clients.

    Notable Project

    Outbound View provided an asset management developer with email marketing strategies, contact list building, and sales services. They were successful in meeting the increased revenue and lead generation objectives specified by the client.

    “Being able to reach hundreds more prospects weekly by applying the OutboundView strategies is invaluable.” – Director of Sales, Asset Management Developer

    Former clients
    Outcome Studio
    CUE Audio
    GMB Corporation
    Honest Policy
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Nashvile, TN
    4.9
    4.9
    6 Clutch reviews
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