Top 100 Outbound Call Centers Services

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Top 100 Outbound Call Centers Services

March 2023

Looking for a top outbound call center services company?

Review our list to find the best outbound call centers for your company's needs. Searching for and vetting potential partners is an exhausting process. 

Jump to Most Reviewed Companies

List of the Best Outbound Call Centers

  • 271
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.

    Industries

    Notable Project

    PeopleTree Knowledge Services provides database development services for a technology solutions provider. They have optimized queries, stored procedures, and migrated certain databases to AWS.

    "They showed transparency at all times."

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  • 272
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      3.8
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Cornwall, Canada

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

    Clients

    • Dundas & Glengarry
    • National Capital Commission
    • Belfor Restoration

    Industries

    Notable Project

    @liveconx provides appointment management and voice scheduling for an IT infrastructure firm. The client wanted to speed up their bookings and had to outsource to a team with the right skills. @liveconx took over the client's appointment system, establishing a more efficient workflow that enabled the client to better serve their customers.

    " I am very confident in their services. They save us about $10,000 a year." — Executive, IT Firm

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  • 273
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • WIRRAL, United Kingdom

    Lead Pronto is a lead generation company based in Wirral, England, and founded in 2018. Their team of more than two experts provides social media marketing, SEO, and PPC ad services for clients that work in industries such as energy, consumer products, and business services.

    Clients

    • Safestyle UK
    • Optical Express
    • Allianz
    • Moixa

    Industries

    Notable Project

    Lead Pronto provides digital marketing in various forms including PPC, SEO, web development, and landing page creation. They also provide thorough reporting that allows for conversion tracking.

    "They worked to really understand our business, allowing them to be proactive in identifying opportunities."

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  • 274
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Raises.com, a commercial financing, funding, & investment company, was launched in 2020. Their small team is headquartered in Toronto, Canada. The company specializes in commercial financing, funding, & investment, finance law, sales outsourcing, and finance & accounting outsourcing (FAO).

    Industries

    Notable Project

    Raises.com developed a comprehensive investment tool for a commercial real estate company. The product focuses on high-quality contacts who can facilitate the facilitation of deals and feedback.

    "They are always developing their offerings and beyond so as long as they keep doing that they’ll be great!"

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  • 275
    • Undisclosed
    • 50 - 249 employees
    • Sofia, Bulgaria

    Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.

    Industries

    Notable Project

    CXG provides outsourcing services for a SaaS company. They put together multiple teams that support different managed and shared service requests such as building data models and AI engine training.

    "We are working as one team and managing challenges together."

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  • 276
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      3.0
    • NPS

      3.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Jefferson City, MO

    GroupOne Health Source is a full service medical billing and consulting firm based in Jefferson City, Mo. Since 1991, their current team of 108 has been specializing in non-voice BPO services, voice services, and transcription for clients in the medical field. 

    Clients

    • Sunshine Pediatrics
    • Prime Healthcare Providence
    • South Boston Pediatrics
    • Tampa Cardiac Specialists

    Industries

    Notable Project

    A health company needed assistance with their medical billing. GroupOne Health Source provided the long-term service at an affordable price. The staff now has less work to complete since the agency came aboard.

    "Our company saves 20 man-hours on a monthly basis."– Administrative Manager, Health Company

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  • 277
    • $1,000+
    • 50 - 249 employees
    • Salt Lake City, UT
    Launch Leads, an advertising company, was founded in 2009. The midsize team provides advertising, voice services, business consulting, marketing strategy, and more. The firm is in Salt Lake City, Utah and , .

    Notable Project

    Launch Leads provided appointment-setting services for a solar sales and marketing company to convert their leads into customers. They outsourced call center agents that worked with the firm via a CRM suite.

    "We developed a sincere friendship with the agents and their leadership team."

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  • 278
    • $10,000+
    • 50 - 249 employees
    • Lahore, Pakistan

    TeloSolution is a software development company. Their small team is based in Lahore, Pakistan. The company focuses on custom software development, non-voice bpo/back office services, business consulting, corporate training, and more. The company was launched in 2017.

    Clients

    • U2 Connect Now

    Industries

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  • 279
    • Undisclosed
    • 50 - 249 employees
    • New Westminster, Canada

    Concert 8 Solutions Inc., a non-voice bpo/back office services and answering service company, was established in 2017. The midsize team specializes in non-voice bpo/back office services and voice services. The firm is located in New Westminster, Canada and Makati, Philippines.

    Industries

    Notable Project

    Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers. 

    "We were truly very impressed with them and they delivered perfectly."

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  • 280
    • $5,000+
    • 10 - 49 employees
    • Bengaluru, India
    Established in 2017, LeadStrategus is a small sales outsourcing company based in Bengaluru, India. Their services include sales outsourcing, market research, marketing strategy, social media marketing, and more.

    Industries

    Notable Project

    LeadStrategus provided sales and marketing services for a predictive analytics company's revamping process. They trained and mentored the internal team in new-age lead generation best practices.

    "I liked the deep interest with which they worked on different aspects."

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  • 281
    • Undisclosed
    • 250 - 999 employees
    • Delhi, India

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

    Clients

    • Digiperform
    • Bisnode Central Europe

    Notable Project

    MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls.

    "The project is progressing well and we are getting good results."

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  • 282
    • Scheduling

      5.0
    • Quality

      4.5
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • San Francisco, CA

    DataBees is a market research company established in 2017. They are based in San Francisco, California and have a midsize team. The firm offers market research, sales outsourcing, digital strategy, and CRM consulting and SI.

    Industries

    Notable Project

    DataBees helps an e-commerce technology company perform market research to expand the company's database with qualified leads. They list 10,000 missing website accounts, including those that exist and don't.

    "Their communication is above-average."

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  • 283
    • Scheduling

      0.0
    • Quality

      3.5
    • Cost

      0.0
    • NPS

      4.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

    Clients

    • Mayo Clinic
    • University of Miami
    • Jacksonville Orthopaedic Institute

    Notable Project

    A small company was having trouble keeping track of all the phone calls they were receiving. After searching, they decided Sunshine Communication Services were the best fit. They provided custom account design, scheduled phone reports, and more.

    "The benefits, however, are that all calls are answered." —Small Company

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  • 284
    • Undisclosed
    • 1,000 - 9,999 employees
    • Shah Alam, Malaysia

    Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.

    Industries

    Notable Project

    Daythree Business Services provided a group of outsourced telemarketing employees. Their team helped manage contract negotiations. 

    "The account managers are very cooperative and responsive."

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  • 285
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Magnito is a direct marketing company. Based in Kyiv, Ukraine, their small team focuses on direct marketing, email marketing, advertising, market research, and more. The company was founded in 2020.

    Industries

    Notable Project

    Magnito offered lead generation services for a neuromarketing agency. The vendor was hired for their experience in both lead generation and B2B marketing.

    "We're impressed by their consistent and systematic approach, which is so important for the B2B sphere."

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  • 286
    • $1,000+
    • 250 - 999 employees
    • Makati, Philippines

    Infinit-O is an outsourcing firm headquartered in Makati City, Philippines, with other offices in the United States, Australia, and the United Kingdom. Founded in 2005, their team of around 375 specializes in voice and non-voice BPO services, and transcriptions for clients in the medical industry. 

    Industries

    Notable Project

    Infinit-O does the medical billing for a healthcare company. The agency has fit perfectly with the company and is happy with the investment. 

    "We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity." — Manager, Healthcare Firm 

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  • 287
    • $1,000+
    • 50 - 249 employees
    • Varna, Bulgaria

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

    Industries

    Notable Project

    To accommodate massive calls, Customer Umbrella is supporting an in-house call center. They are tasked with providing customer service, which handles tech questions and inquiries. 

    "They are very friendly and managed to find new operators quickly."

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  • 288
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Las Vegas, NV

    Reps Direct is a back-office service provider headquartered in Las Vegas, Nevada. Founded in 2015, their team of 7–8 employees assists small to mid-sized clients with their daily administrative and customer support operations. Over 70% of the clients they serve are e-commerce businesses, and they specialize in answering services, order processing, and inbound appointment scheduling.

    Industries

    Notable Project

    Reps Direct provides customer service and data entry help. They're responsible for uploading new items and pictures on all store platforms.

    "It was very easy to get started and they follow directions well."

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  • 289
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Fayetteville, AR
    Slingfly is a small SEO agency. The Fayetteville, Arkansas-based agency was founded in 2009. Their team focuses on search engine optimization, call center services, content writing services, pay per click, and more.

    Notable Project

    Slingfly developed a website for a compliance consulting company. The client worked with a small team of individuals who also assisted with rebranding services.

    "Slingfly's responsiveness and technical expertise is outstanding."

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  • 290
    • $5,000+
    • 250 - 999 employees
    • El Segundo, CA

    IQ BackOffice is a finance, accounting, and HR company headquartered in El Segundo, Calif. with additional offices in India and the Philippines. The company was founded in 2002 and has grown to a team of 274 employees.  IQ BackOffice provides non-voice BPO/back office services, financial accounting, and voice services.

    Industries

    Notable Project

    A healthcare firm needed outsourced assistance to help them work more efficiently. IQ BackOffice provides payment processing, cyber security, data, and legal services that have made the company more efficient, innovative, and proactive. 

    "They use innovative technology and provide great security...There is nothing they need to improve." — IT President, Healthcare Firm

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  • 291
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Prishtina, Kosovo

    Sonnecto is an IT firm based in Pristine, Kosovo with more than 50 employees. Founded in 2018, they are experts in IT managed services, finance and accounting outsourcing, and custom software development solutions for small and mid-market businesses.

    Clients

    • Simplify Tenders
    • Entermedia

    Industries

    Notable Project

    Sonnecto provides dedicated business process support with outsourced teams including customer service, sales, IT support, and technical mentorship. They also support back-office processes like accounting.

    "They were at the forefront of solving problems and made sure the experience went smoothly."

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  • 292
    • Scheduling

      4.1
    • Quality

      4.1
    • Cost

      3.8
    • NPS

      3.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Clarksville, TN

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

    Clients

    • Inc. 5000

    Industries

    Notable Project

    Premier BPO provides back office outsourcing services to a software company.

    "They provide great customer service and are reliable. They are worth every penny."

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  • 293
    • Undisclosed
    • 10 - 49 employees
    • Ramos Mejía, Argentina

    Hispano Language Advisory is a translation and language services firm based in Córdoba, Argentina with additional offices in London. Their team of fewer than 50 serves firms of all sizes across a range of industries. Services include translation, video production, business consulting, and voice services. They were founded in 2006.

    Industries

    Notable Project

    Hispano Language Advisory provides TEP and audiovisual services to a translation company. The team's output mostly centers on healthcare, social services, and governmental services.

    "HLA's team members are client-oriented, result-focused, and determined to achieve expected results."

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  • 294
    • $1,000+
    • 10 - 49 employees
    • Kolkata, India

    WERVAS is a virtual assistant service provider founded in 2016. The company is made up of less than 10 employees and is headquartered in Kolkata, India. They specialize in non-voice BPO, SEO, and voice services. 

    Industries

    Notable Project

    WERVAS Virtual Assistant Services provides admin management, HR services, accounting support, and online branding services for a pharmacy.

    "Their communication, daily reporting, and quality are impressive."

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  • 295
    • $1,000+
    • 50 - 249 employees
    • Nashik, India

    Eluminous Technologies Pvt Ltd is a Nashik, India-based back office outsourcing company. The midsize company was founded in 2002. Their services include back office outsourcing, document digitization & management, and call center services.

    Notable Project

    Eluminous VA was hired by a medical startup firm for their staff augmentation services. The team's main responsibility is to provide the company with highly qualified project coordinators to manage projects. 

    "The workflow is perfect as it should be."

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  • 296
    • $1,000+
    • 2 - 9 employees
    • Hong Kong, Hong Kong

    Transform Asia is a small sales outsourcing company. They specialize in sales outsourcing, marketing strategy, and business consulting and were launched in 2019.

    Industries

    Notable Project

    Transform Asia conducted market research and organized B2B meetings for a national agency. They assessed potential opportunities in Asia regarding greenfield projects and arranged conferences with businesses.

    "The communications went smoothly."

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  • 297
    • $25,000+
    • 50 - 249 employees
    • Washington, DC

    Salaria Group is a business agency founded in 2018 in Washington, DC. Their team of over 50 provides market research, marketing strategy, and business consulting solutions to small businesses in the fields of business services and consumer products.

    Clients

    • RenewAge Energy Solutions

    Industries

    Notable Project

    An energy management solutions company partners with Salaria Group to serve as their intermediary solution. The client wants to increase their sales.

    "The scale of what they can accomplish is enormous and is well worth the investment."

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  • 298
    • Undisclosed
    • 50 - 249 employees
    • Pasadena,

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

    Clients

    • Ideal Living
    • Chef Tony Enterprises
    • Better Training & Consulting LLC

    Industries

    Notable Project

    Grupo Noa International recruited and trained call center resources who provided Wi-Fi user-support on a daily basis. Currently, they’re coordinating to establish a consistent team of call agents.

    “They’ve collaborated closely with us, kept an open mind, and strove to understand and deliver on our goals.”

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  • 299
    • Undisclosed
    • 50 - 249 employees
    • Surrey, Canada
    Koala Customer Care is a customer service outsourcing company located in Surrey, Canada. The midsize team focuses on customer service outsourcing and sales outsourcing. The agency was launched in 2017.

    Industries

    Notable Project

    A salon owner hired Koala Customer Care for customer service outsourcing. The team from Koala Customer Care takes phone calls, schedules appointments, returns phone calls, and works to fill in cancellations.

    “We’re really happy with everything they’re doing and feel lucky to have found them.”

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  • 300
    • Scheduling

      5.0
    • Quality

      4.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

    Industries

    Notable Project

    A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

    "Everything is good with them."

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