Top 100 Call Center Services in Canada

Alphoric has provided data scraping services for an advertising and marketing company. They have been hired to scrape a large amount of quality data for the client's email campaigns.

"What was impressive how good the data and speed were."

Veta Virtual provides virtual receptionist services to help address a law firm's reception needs.

"We really appreciate your ongoing analysis of our needs and ensuring that we receive the best package available to us."

Purple Sales has been hired by a growth strategy firm to develop integrated inbound and outbound marketing strategies for them. Their work includes lead generation, appointment setting, and follow-up calls.

"Their focus on continuous improvement shows in the results of our campaigns."

CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. 

“Compared to other vendors in the marketplace, they were by far the best.”

SureCall provides call support and BPO services for a hockey organization. The team resolves technical support tickets for an outdated registration database, tackling emails and answering hotline calls, too.

“They’re invested in this process and have shown great care in providing both quality work and continuous improvement.”

LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers.

"They are receptive to changes and are always looking to improve."

Atlantic Growth Solutions is running a care coordination firm's pilot programs. Their role involves coaching and training the company in generating leads and helping them develop their value proposition.

"When they apply their sales coaching and tactics, everything works well."

24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis.

"They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration."

Portage Sales helped a financial institution streamline their onboarding and training process. They mapped out all potential training on the company's LMS, aligned the content, and designed knowledge checks.

"They didn't simply do what we asked — they understood what was happening to us, then came up with a solution."

FiveRings Marketing helps a consulting services company generate B2B leads and convert them into paying customers. The goal is to expand the client's B2B sales network.

"They are clear and organized and take the time to really understand our niche and market."

A property tax consulting firm hired Lead Generators International® for lead generation services. After a discovery process, they looked for new potential customers for the client based on their target audience.

''They delivered quality and sophisticated work, which we needed for our business.''

BitWide provides call center services for a CRM company. Their responsibilities include ongoing cold calling, email, and LinkedIn outreach.

"They bring a level of professionalism that is hard to find in the outsourced sales industry."

Line One Contact Centres Inc provides remote call center outsourcing for a community social service agency. Services include triage of incoming requests via a 24/7 emergency line and after-hours scheduling.

“We integrated their services with our operations and it has been an excellent collaboration."

Clever Digital Marketing develops social media marketing campaigns for Facebook and Instagram, in addition to doing on-site SEO through technical development. They work within the client's established brand. 

"I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate." 

A software and digital platform development agency partnered with The CommAlert Group for after-hours support and on-call services. The client wanted to be available 24/7.

"Their customer service is #1!"

The Sales Factory provided lead generation services for a construction and engineering company. The team was responsible for listing buildings and emailing and scheduling calls with possible clients.

"We were impressed with their professionalism."

Telelink provides call center services for a mechanical contracting company. They receive calls after hours and over the weekend for urgent plumbing, heating, and cooling issues in commercial buildings.

"Their process is digital and requires minimal effort on our part."

A social media AI firm hired Lunas Consulting to strengthen their customer service reputation. The team did this by organizing training programs, gathering customer feedback, and starting a new support channel.

"I commend them for all their work."

Direct Objective Consulting oversees the PR strategy for a journey analytics firm. They’re responsible for all aspects of the process, from determining market positioning to handling brand messaging. 

"They bring in a wealth of deep expertise in the B2B space to assist any ambitious business."

A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

"It's money-saving." – VP of IT, Government Organization

Raises.com is supporting a manufacturing company with funding. They're helping the client grow their business and acquire new firms.

"We're impressed with their speed and effectiveness."

Jeremy Chen Sales provides training services for a virtual reception services company. After a thorough assessment, they have customized a training program to meet the needs of the internal team.

"They are always on time and responsive."

A salon owner hired Koala Customer Care for customer service outsourcing. The team from Koala Customer Care takes phone calls, schedules appointments, returns phone calls, and works to fill in cancellations.

“We’re really happy with everything they’re doing and feel lucky to have found them.”

Bô-Soleil Group handles ongoing digital marketing support for a financial services company. The vendor is helping the client improve the performance of their online campaigns by analyzing customer data.

"Their communication and efficiency have been greatly appreciated throughout the course of our project."

Set 2 Close is helping a SaaS startup streamline its sales process by providing crucial insights about the market and using tools like HubSpot and PandaDoc to shorten sales cycles.

"They weren't trying to force us down a pathway that worked best for them."

Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads. 

"In most cases they delivered things early."

A sales technology company has hired Martal Group to help expand their platform's user adoption. The team has worked closely with the client to make their conversion acceleration process more efficient.

"The knowledge and experience of Martal Group's sales team are what sets them apart."