Top 100 Call Center Services in Canada

Alphoric helped a PR firm with the appointment-setting process via LinkedIn and email. Following ICP research, they created lead lists and scripts and helped turn the company's cold replies into booked calls.

They truly cared, and their results were miles ahead of any other firm we had in the past.

Purple Sales has been hired by a growth strategy firm to develop integrated inbound and outbound marketing strategies for them. Their work includes lead generation, appointment setting, and follow-up calls.

"Their focus on continuous improvement shows in the results of our campaigns."

LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers.

"They are receptive to changes and are always looking to improve."

To better a men's grooming business's sales, Atlantic Growth Solutions trained the internal team on how to better communicate their value propositions. They prepped the staff on pursuing international sales.

"I was blown away by the amount of knowledge the team brings. They were able to give a directive."

Lead Generators International® was tasked with generating leads for an engineering company. They compiled a list of prospects, developed a script, and scheduled meetings with business development leads.

"They are very responsive, easy to work with, and achieve what they set out to do."

Line One Contact Centres Inc supports the Tier 1 operations of a recreational service manufacturer. The team responds to customer calls and provides technical support that's made available in eight languages.

"Their actions mainly lead to our company's improvement, and that makes us pleased with their work."

SureCall worked closely with two development teams on two different occasions to develop an order management software and provided accompanying training and call reception services for a Canadian pizza chain.

“If you are looking to make a transition and you need help, this is the company you want to rely on.”

Telelink provides call center services for a mechanical contracting company. They receive calls after hours and over the weekend for urgent plumbing, heating, and cooling issues in commercial buildings.

"Their process is digital and requires minimal effort on our part."

Portage Sales helped a financial institution streamline their onboarding and training process. They mapped out all potential training on the company's LMS, aligned the content, and designed knowledge checks.

"They didn't simply do what we asked — they understood what was happening to us, then came up with a solution."

Veta Virtual provides ongoing staffing for a boutique law firm. Their responsibilities include handling scheduling, calendar management, and inbound phone calls.

"The management, Andy F. and Jessica H. have solved all the issues I have had in a moment's notice."

CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. 

“Compared to other vendors in the marketplace, they were by far the best.”

24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed.

"I’ve been quite happy with their services from the get-go."

The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls.

"They’re always happy to go above and beyond."

A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

"It's money-saving." – VP of IT, Government Organization

Clever Digital Marketing develops social media marketing campaigns for Facebook and Instagram, in addition to doing on-site SEO through technical development. They work within the client's established brand. 

"I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate." 

Lead Generation Media was hired by an SME customer service provider to handle their lead generation efforts. The goal of the project is to expand the client's clientele.

"They perform an outstanding job when it comes to communication or scheduling meetings and managing our expectations."

Raises.com developed a comprehensive investment tool for a commercial real estate company. The product focuses on high-quality contacts who can facilitate the facilitation of deals and feedback.

"They are always developing their offerings and beyond so as long as they keep doing that they’ll be great!"

QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.

"Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."

Set 2 Close is helping a SaaS startup streamline its sales process by providing crucial insights about the market and using tools like HubSpot and PandaDoc to shorten sales cycles.

"They weren't trying to force us down a pathway that worked best for them."

Bô-Soleil Group handles ongoing digital marketing support for a financial services company. The vendor is helping the client improve the performance of their online campaigns by analyzing customer data.

"Their communication and efficiency have been greatly appreciated throughout the course of our project."

A salon owner hired Koala Customer Care for customer service outsourcing. The team from Koala Customer Care takes phone calls, schedules appointments, returns phone calls, and works to fill in cancellations.

“We’re really happy with everything they’re doing and feel lucky to have found them.”

Jeremy Chen Sales provides training services for a virtual reception services company. After a thorough assessment, they have customized a training program to meet the needs of the internal team.

"They are always on time and responsive."

Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads. 

"In most cases they delivered things early."

Wise IT Inc. serves as a long-term, continuous IT service provider for a corporate concierge services firm. They’re in charge of ongoing, regular technological maintenance as well as solving one-off tech problems.

“Their strong reliability and track record stand out.”

Martal Group provides recruitment services for an HR consulting firm. The team is responsible for recruiting collaborative and creative talent to drive optimal client results.

"The level of collaboration and transparency within the team is very refreshing."