List of the Best Canada Voice Services Providers

  • 1
    $10,000+
    2 - 9 Employees
    Burnaby Canada

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Clients
    Microsoft Dynamics
    SAP
    Hewlett Packard
    Flight Center
    Industries
    Notable Project

    Lead Generators International provided lead generation services for an engineering and IT firm. The team conducted market research before cold calling and writing letters to potential customers. Their services drove a significant increase in sales.

    "They have an excellent account manager who took time to get to know the product in order to better engage with our potential clients. He was able to answer their questions and even came on sales calls with me to introduce me to the leads. The entire team was engaged in and enthusiastic about our project." – Sales Manager, Industrial Automation Company

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  • 2
    $250,000+
    250 - 999 Employees
    Toronto Canada

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries
    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

  • 3
    $10,000+
    250 - 999 Employees
    Dorval Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

    Industries
    Notable Project

    CanadaDirect provided voice services for a financial services marketing company. The client needed a company that was an expert in voice services, so they chose CanadaDirect. The company provided outbound telemarketing services to the client to help them sell their products, and recorded the customer responses on the computer. Since working with the company, the client has seen a decrease in complaints, and an increase in sales and conversion.

    “With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. CanadaDirect's performance with the live agents was also significantly better than the competition.” — VP of Enhancement Services, Financial Services Marketing Company
     

  • 4
    Undisclosed
    10 - 49 Employees
    Toronto Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

    Industries
    Notable Project

    24H Virtual provided after-hours call center support for a logistics and supply chain. The chain had more phone inquiries than before, so they hired 24H Virtual to handle call center support during after-hours, weekends, and holidays. 24H Virtual performed better than the chain had expected.

    “We are progressing well based on the initial expectations.” - Customer Service Operations Manager, Logistics and Supply Chain

  • 5
    $1,000+
    10 - 49 Employees
    Toronto Canada
    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.
    Industries
    Notable Project

    A law firm hired Veta Virtual Receptionist to help them hire experienced virtual receptionists. The team provides virtual receptionists to answer incoming phone calls from existing and potential customers.

    "The workflow I have with Veta Virtual Receptionist works very well and appears seamless to my callers."

  • 6
    $1,000+
    10 - 49 Employees
    Fredericton Canada

    Atlantic Growth Solutions is a voice services company based in Fredericton, Canada with a team of more than 10 members. Founded in 2013, they offer not only voice services but also corporate training for clients in the industries of financial services, IT, and manufacturing.

    Clients
    Blackberry
    Fico
    RtTech Software
    Masitek
    Industries
    Notable Project

    Atlantic Growth Solutions provided sales training services for an energy company. The company needed sales training for their staff. The training has improved the efficiency of the company as a whole.

    “We are extremely satisfied. ” - Founder & CEO, Energy Company

  • 8
    $1,000+
    50 - 249 Employees
    Calgary Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

    Clients
    Sofina Foods Inc.
    Industries
    Notable Project

    SureCall offers their call center services to a food processing company. SureCall handles the customers' inquiries, concerns, and complaints, and are knowledgeable enough to answer the questions directed to them. Surecall integrated calls from various media into one reporting platform.

    "They’re knowledgeable, responsive, and open to new ideas. We have an annual check-in with their team and always find that they’re very productive in connecting with consumers. Of course, there were a few things we needed to fine-tune in our first year, but that happened quickly. Our team felt a strong sense of urgency and mobilization from them. " - Senior Director, Food Processing Company

  • 9
    $1,000+
    50 - 249 Employees
    Toronto Canada

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Clients
    DirecTV
    Nissan
    KPMG
    Hilton
    Industries
    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

  • 10
    $25,000+
    10 - 49 Employees
    Toronto Canada

    Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.

    Industries
    Notable Project

    Purple Sales conducts outreach for a real estate IT company. Their phone and email marketing efforts have led to valuable client acquisitions for the client. The company can attribute its gradual growth to the team's exceptional support.

    "They’re also very good at personalized email outreach, which they specialize in." — President, Legal CRM Developer

  • 12
    $10,000+
    50 - 249 Employees
    Richmond Canada

    ACTIVE PROFILE is an IT staff augmentation company in Casablanca, Morocco. The small company was launched in 2015. Their services include IT staff augmentation, web development, custom software development, e-commerce development, and more.

    Industries
    Notable Project

    QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.

    "Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."

  • 13
    $1,000+
    10 - 49 Employees
    Ottawa Canada

    Sales Nash is a content marketing company. Their small team is headquartered in Ottawa, Canada. The company focuses on content marketing, email marketing, voice services, and non-voice bpo/back office services.

    Industries
    Notable Project

    Sales Nash was hired by a SaaS company to set appointments with prospects for their sales team. They're currently leading an outbound lead generation campaign through email, LinkedIn, and phone calls.

    "We are impressed with their ability to ramp up the project quickly."

  • 14
    $5,000+
    10 - 49 Employees
    Toronto Canada

    Seologist is an SEO company based in Toronto. The company, founded in 2003, has a team of less than 20 who provide SEO services, as well as web development, email and social media marketing, voice services, and others to business, financial, and consumer service companies. 

    Clients
    NOVAJET
    Canadian Choice Windows & Doors
    Wine Online
    ZIM Group Ltd
    Industries
    Notable Project

    Seologist was hired by a Mortgage Company to overhaul the Company's website and edited the search terms to organically generate leads. The Company saw an increasing number of calls and customers. Seologist's SEO work landed the Company's brand on the first page of Google through more and more search terms. 

    "Their SEO work helped us attract new customers, new employees, and propelled our brand in the industry." - President and Co-Founder, Mortgage Company 

  • 15
    $1,000+
    2 - 9 Employees
    Toronto Canada

    Lead Generation Media is a lead generation company founded in 2018 in Scarborough, Canada. With a compact team of under 10 employees, they provide voice services, content marketing, and email marketing to clients in IT and other industries.

    Clients
    Onlinekarma
    Toronto-HVAC
    Onlinekarma.club
    SundayBoost.com
    Industries
    Notable Project

    Lead Generation Media helped a digital marketing firm with establishing their SEO and PPC strategy and generating more sales. Their efforts produced a 50% increase in revenue. Their pricing was fair and their smooth communication was complimented.

    "I will certainly engage with this company again for our future needs." – Digital Marketing Executive, Digital Marketing Firm

  • 16
    $1,000+
    2 - 9 Employees
    Calgary Canada

    Founded in 2003, Wise IT Inc. is located in Calgary, Canada. Their nearly ten employees provide IT managed services, web design, and voice services for small businesses.

    Clients
    Ascension Catholic Parish
    eServus Online Concierge Services
    DeWinton Pet Hospital
    Mosby Insurance
    Industries
    Notable Project

    Wise IT Inc. provides continuous IT services for a concierge service. They're responsible for ongoing, regular technological maintenance as well as solving one-off tech problems. Their work so far has received positive feedback.

    "I wouldn’t hesitate to refer them to anyone. They’ve done great work and are quick to respond to problems." –VP of Operations, Concierge Service

  • 17
    $1,000+
    10 - 49 Employees
    Hamilton Canada
    Broadcast video company MJM Media was launched in 1982. They are headquartered in Hamilton, Canada and have a small team. Their services include broadcast video, voice services, and video production.
    Industries
  • 18
    $5,000+
    10 - 49 Employees
    Toronto Canada
    Mobile & app marketing company Webryze was founded in 2006. They are based in Toronto, Canada and have a small team. Their services include mobile & app marketing, voice services, email marketing, advertising, and more.
  • 19
    $5,000+
    10 - 49 Employees
    Oakville Canada

    Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 34 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.

    Clients
    Fullscreen
    Jedox
    Clickworker
    Quaenet
    Industries
    Notable Project

    A Freight Digital Platform hired Martal Group to grow its North American client base. They assisted with campaigns targeting 3 different customer segments owning research / prospecting, messaging (email, call scripts), and outreach (email, calls) to schedule meetings before handing off to in-house sales team. The client landed some new logos and is nurturing others, he noted that compared to the client's other provider, Martal Group performed exceptionally. 

    "Their quickness at learning our product and industry as well as their ability to pivot impressed us." – Business Development Manager, Freight Digital Platform

  • 20
    $5,000+
    10 - 49 Employees
    Toronto Canada
    Voyant Cloud, a mobile & app marketing company, was founded in 2004. They are headquartered in Toronto, Canada and Spokane, Washington and have a small team. Their services include mobile & app marketing, voice services, email marketing, advertising, and more.
  • 21
    $1,000+
    250 - 999 Employees
    Vaughan Canada

    Miratel is a telecommunications agency based in Toronto. Since 2000, their team of 83 has been specializing in non-voice BPO and voice services for clients in various industries including advertising and information technology.  

    Industries
  • 22
    $1,000+
    10,000+ Employees
    Winnipeg Canada

    24-7 INTOUCH is a global contact center headquartered in Winnipeg, Canada. Since 2001, their team of 2,000+ has been specializing in non-voice BPO and voice services for a variety of clients in different industries including business & financial services. 

    Industries
  • 23
    $1,000+
    1,000 - 9,999 Employees
    Laval Canada
    Nordia is a telephone answering service. They offer voice services and were founded in 1999. Their large team is Laval, Canada-based.
    Industries
  • 24
    $1,000+
    250 - 999 Employees
    Montreal Canada

    Gexel Telecom is a strategic telecommunications company based in Montreal. Since 1998, their team of 322 has been specializing in non-voice BPO and voice services for a variety of clients in different industries including consumer products and financial services. 

    Industries
  • 25
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    Bill Gosling Outsourcing

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    $10,000+
    1,000 - 9,999 Employees
    Newmarket Canada

    Bill Gosling Outsourcing is a call center headquartered in Newmarket, Canada with offices in Manila, Philippines, Glasgow, United Kingdom, and Phoenix. Since 1955, their team of 500+ has been specializing in non-voice and voice services. Bill Gosling Outsourcing works with clients in various industries such as business & financial services. 

    Clients
    Canada's Best Managed Companies
    Green Apple Award Winner
    Industries
  • 26
    $1,000+
    50 - 249 Employees
    Toronto Canada
    Non-voice bpo/back office services and call center Paradigm Quest is based in Toronto, Canada. The midsize team focuses on non-voice bpo/back office services and voice services. The agency was established in 2005.
    Industries
  • 27
    $1,000+
    1,000 - 9,999 Employees
    Montréal Canada

    Alteka (now known as TTEC) is an outsourcing agency based in Montreal, Canada. Since 2003, their team of over 14,000 has been specializing in back office and voice services. They work with clients in various industries including advertising, financial services, and healthcare. 

    Industries
  • 29
    $1,000+
    50 - 249 Employees
    Ottawa Canada
    OnPath is a telephone answering service. They are in Ottawa, Canada and Gloucester, Canada and have a midsize team. Their services include voice services. The firm was founded in 1993.
    Industries
  • 30
    $1,000+
    50 - 249 Employees
    Vaughan Canada
    3C Contact Services is a midsize answering service company. The Vaughan, Canada-based firm was established in 2013. Their services include voice services and non-voice bpo/back office services.
    Industries
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