
Top 100 Call Center Services in Canada
March 2023Looking for a top voice service and call center company in Canada?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Canada. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Canada Voice Services Providers
-
1
- $5,000+
- 2 - 9 employees
- Calgary, Canada
Established in 2022, Alphoric is a sales outsourcing company. They are located in Calgary, Canada and have a small team. The agency offers sales outsourcing.Industries
Notable Project
Alphoric helped a PR firm with the appointment-setting process via LinkedIn and email. Following ICP research, they created lead lists and scripts and helped turn the company's cold replies into booked calls.
They truly cared, and their results were miles ahead of any other firm we had in the past.
-
2
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.
Industries
Notable Project
Purple Sales has been hired by a growth strategy firm to develop integrated inbound and outbound marketing strategies for them. Their work includes lead generation, appointment setting, and follow-up calls.
"Their focus on continuous improvement shows in the results of our campaigns."
-
3
- Undisclosed
- 250 - 999 employees
- Toronto, Canada
LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry.
Clients
- The Law Office of Robert David Malove
- Hammerschmidt
- Stickradt
- & Associates
Industries
Notable Project
LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers.
"They are receptive to changes and are always looking to improve."
-
4
- $1,000+
- 10 - 49 employees
- Fredericton, Canada
Atlantic Growth Solutions is a voice services company based in Fredericton, Canada with a team of more than 10 members. Founded in 2013, they offer not only voice services but also corporate training for clients in the industries of financial services, IT, and manufacturing.
Clients
- Blackberry
- Fico
- RtTech Software
- Masitek
Industries
Notable Project
To better a men's grooming business's sales, Atlantic Growth Solutions trained the internal team on how to better communicate their value propositions. They prepped the staff on pursuing international sales.
"I was blown away by the amount of knowledge the team brings. They were able to give a directive."
-
5
- $10,000+
- 2 - 9 employees
- Langley, Canada
Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.
Clients
- Microsoft Dynamics
- SAP
- Hewlett Packard
- Flight Center
Industries
Notable Project
Lead Generators International® was tasked with generating leads for an engineering company. They compiled a list of prospects, developed a script, and scheduled meetings with business development leads.
"They are very responsive, easy to work with, and achieve what they set out to do."
-
6
- $1,000+
- 250 - 999 employees
- Calgary, Canada
Headquartered in Calgary, Canada, Line One Contact Centres Inc is a telephone answering service. The midsize team focuses on voice services, non-voice bpo/back office services, and business consulting. The firm was launched in 2001.
Industries
Notable Project
Line One Contact Centres Inc supports the Tier 1 operations of a recreational service manufacturer. The team responds to customer calls and provides technical support that's made available in eight languages.
"Their actions mainly lead to our company's improvement, and that makes us pleased with their work."
-
7
- $1,000+
- 50 - 249 employees
- Calgary, Canada
SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.
Clients
- Sofina Foods Inc.
Industries
Notable Project
SureCall worked closely with two development teams on two different occasions to develop an order management software and provided accompanying training and call reception services for a Canadian pizza chain.
“If you are looking to make a transition and you need help, this is the company you want to rely on.”
-
8
- $1,000+
- 50 - 249 employees
- St. John's, Canada
Telelink is a voice services and BPO company headquartered in St. John's, Canada. Founded in 1965, their team of over 50 serves small and midmarket businesses in industries such as real estate, utilities, and more.
Clients
- Weatherford
- Worley
- Stantec
- Nabors
Industries
Notable Project
Telelink provides call center services for a mechanical contracting company. They receive calls after hours and over the weekend for urgent plumbing, heating, and cooling issues in commercial buildings.
"Their process is digital and requires minimal effort on our part."
-
9
- $10,000+
- 2 - 9 employees
- Toronto, Canada
Portage Sales is a small corporate training company. Launched in 2017, the team offers corporate training and business consulting. The firm is based in Pickering, Canada.
Industries
Notable Project
Portage Sales helped a financial institution streamline their onboarding and training process. They mapped out all potential training on the company's LMS, aligned the content, and designed knowledge checks.
"They didn't simply do what we asked — they understood what was happening to us, then came up with a solution."
-
10
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.
Industries
Notable Project
Veta Virtual provides ongoing staffing for a boutique law firm. Their responsibilities include handling scheduling, calendar management, and inbound phone calls.
"The management, Andy F. and Jessica H. have solved all the issues I have had in a moment's notice."
-
11
- $10,000+
- 250 - 999 employees
- Dorval, Canada
CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
Industries
Notable Project
CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.
“Compared to other vendors in the marketplace, they were by far the best.”
-
12
- Undisclosed
- 50 - 249 employees
- Toronto, Canada
24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.
Industries
Notable Project
24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed.
"I’ve been quite happy with their services from the get-go."
-
13
- Undisclosed
- 50 - 249 employees
- Edmonton, Canada
Comm Alert is a midsize call center service. The Edmonton, Canada-based company was founded in 1993. Their team focuses on voice services.
Industries
Notable Project
The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls.
"They’re always happy to go above and beyond."
-
14
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries.
Clients
- DirecTV
- Nissan
- KPMG
- Hilton
Industries
Notable Project
A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.
"It's money-saving." – VP of IT, Government Organization
-
15
- $10,000+
- 10 - 49 employees
- Vaughan, Canada
Clever Digital Marketing, a small social media marketing agency, is headquartered in Vaughan, Canada. Their services include social media marketing and pay per click.
Industries
Notable Project
Clever Digital Marketing develops social media marketing campaigns for Facebook and Instagram, in addition to doing on-site SEO through technical development. They work within the client's established brand.
"I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate."
-
16
- $1,000+
- 2 - 9 employees
- Toronto, Canada
Lead Generation Media is a lead generation company founded in 2018 in Scarborough, Canada. With a compact team of under 10 employees, they provide voice services, content marketing, and email marketing to clients in IT and other industries.
Clients
- Onlinekarma
- Toronto-HVAC
- Onlinekarma.club
- SundayBoost.com
Industries
Notable Project
Lead Generation Media was hired by an SME customer service provider to handle their lead generation efforts. The goal of the project is to expand the client's clientele.
"They perform an outstanding job when it comes to communication or scheduling meetings and managing our expectations."
-
17
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Raises.com, a commercial financing, funding, & investment company, was launched in 2020. Their small team is headquartered in Toronto, Canada. The company specializes in commercial financing, funding, & investment, finance law, sales outsourcing, and finance & accounting outsourcing (FAO).
Industries
Notable Project
Raises.com developed a comprehensive investment tool for a commercial real estate company. The product focuses on high-quality contacts who can facilitate the facilitation of deals and feedback.
"They are always developing their offerings and beyond so as long as they keep doing that they’ll be great!"
-
18
- $10,000+
- 50 - 249 employees
- Richmond, Canada
ACTIVE PROFILE is an IT staff augmentation company in Casablanca, Morocco. The small company was launched in 2015. Their services include IT staff augmentation, web development, custom software development, e-commerce development, and more.
Industries
Notable Project
QS Dev International develops B2B outgoing sales calls program for an alternative energy supplier. They are responsible for marketing the company's electricity and natural gas supply offers.
"Their flexibility and adaptation to the needs of a constantly evolving activity are impressive."
-
19
- $5,000+
- 10 - 49 employees
- kamloops, Canada
Established in 2021, Set 2 Close is a small sales outsourcing company. Their team specializes in sales outsourcing, digital strategy, email marketing, conversion optimization, and more. The agency is headquartered in kamloops, Canada.
Industries
Notable Project
Set 2 Close is helping a SaaS startup streamline its sales process by providing crucial insights about the market and using tools like HubSpot and PandaDoc to shorten sales cycles.
"They weren't trying to force us down a pathway that worked best for them."
-
20
- $1,000+
- 2 - 9 employees
- Montréal, Canada
Bô-Soleil Group, an email marketing company, was established in 2017. The small team provides email marketing, graphic design, e-commerce development, and branding. The firm is headquartered in Montréal, Canada and Québec, Canada.
Industries
Notable Project
Bô-Soleil Group handles ongoing digital marketing support for a financial services company. The vendor is helping the client improve the performance of their online campaigns by analyzing customer data.
"Their communication and efficiency have been greatly appreciated throughout the course of our project."
-
21
- Undisclosed
- 50 - 249 employees
- Surrey, Canada
Koala Customer Care is a customer service outsourcing company located in Surrey, Canada. The midsize team focuses on customer service outsourcing and sales outsourcing. The agency was launched in 2017.Industries
Notable Project
A salon owner hired Koala Customer Care for customer service outsourcing. The team from Koala Customer Care takes phone calls, schedules appointments, returns phone calls, and works to fill in cancellations.
“We’re really happy with everything they’re doing and feel lucky to have found them.”
-
22
- Undisclosed
- 2 - 9 employees
- Winnipeg, Canada
Business consulting company Jeremy Chen Sales was established in 2018. The agency specializes in business consulting, call center services, back office outsourcing, and sales outsourcing and has a small team.Notable Project
Jeremy Chen Sales provides training services for a virtual reception services company. After a thorough assessment, they have customized a training program to meet the needs of the internal team.
"They are always on time and responsive."
-
23
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Seologist is an SEO company based in Toronto. The company, founded in 2003, has a team of less than 20 who provide SEO services, as well as web development, email and social media marketing, voice services, and others to business, financial, and consumer service companies.
Clients
- NOVAJET
- Canadian Choice Windows & Doors
- Wine Online
- ZIM Group Ltd
Industries
Notable Project
Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads.
"In most cases they delivered things early."
-
24
- Undisclosed
- 10 - 49 employees
- Drayton Valley, Canada
Intercon Messaging is a telephone answering service. Their midsize team is based in Drayton Valley, Canada. Their services include call center services and customer service outsourcing. The firm was established in 1996. -
25
- $1,000+
- 2 - 9 employees
- Calgary, Canada
Founded in 2003, Wise IT Inc. is located in Calgary, Canada. Their nearly ten employees provide IT managed services, web design, and voice services for small businesses.
Clients
- Ascension Catholic Parish
- eServus Online Concierge Services
- DeWinton Pet Hospital
- Mosby Insurance
Industries
Notable Project
Wise IT Inc. serves as a long-term, continuous IT service provider for a corporate concierge services firm. They’re in charge of ongoing, regular technological maintenance as well as solving one-off tech problems.
“Their strong reliability and track record stand out.”
-
26
- $5,000+
- 50 - 249 employees
- Oakville, Canada
Martal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.
Clients
- Bosch
- Zoho
- Halo
- MicroFocus
Industries
Notable Project
Martal Group provides recruitment services for an HR consulting firm. The team is responsible for recruiting collaborative and creative talent to drive optimal client results.
"The level of collaboration and transparency within the team is very refreshing."
-
27
- $1,000+
- 50 - 249 employees
- London, Canada
Founded in 2005, Voices is a telephone answering service. Their midsize team is headquartered in London, Canada. Their team specializes in call center services, video production, and broadcast video.Industries
-
28
- $1,000+
- 250 - 999 employees
- Vaughan, Canada
Miratel is a telecommunications agency based in Toronto. Since 2000, their team of 83 has been specializing in non-voice BPO and voice services for clients in various industries including advertising and information technology.
Industries
-
29
- $10,000+
- 1,000 - 9,999 employees
- Newmarket, Canada
Bill Gosling Outsourcing is a call center headquartered in Newmarket, Canada with offices in Manila, Philippines, Glasgow, United Kingdom, and Phoenix. Since 1955, their team of 500+ has been specializing in non-voice and voice services. Bill Gosling Outsourcing works with clients in various industries such as business & financial services.
Clients
- Canada's Best Managed Companies
- Green Apple Award Winner
Industries
-
30
- $1,000+
- 50 - 249 employees
- Edmonton, Canada
MetCredit is a Mississauga, Canada-based call center service. Founded in 1973, the midsize team focuses on voice services.Industries
Most Reviewed Call Centers in Canada
Check out a Call Centers in Canada with the most new reviews in the past 12 months.
Call Centers
Canada
- 11 2 new reviews
- 12 1 new reviews
- 13 1 new reviews
- 14 1 new reviews
- 15 1 new reviews